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Logan's Roadhouse - Steakhouse in Huntsville, Alabama

Logan's Roadhouse

3.7 (1757 reviews)

8994 Madison Blvd, Madison, AL 35758

Steak house
American restaurant
Bar & grill
Barbecue restaurant
Family restaurant
Gluten-free restaurant
Lunch restaurant
Takeout Restaurant
Restaurant
Traditional American restaurant

About Logan's Roadhouse - steak house in Huntsville, Alabama

Down-to-earth chain offering American standards like burgers & ribs, plus signature cocktails.

Customer Review Summary

Customer service at Logan's Roadhouse received high praise, with several servers noted for their attentiveness and friendliness. However, the food quality was consistently disappointing. Many diners reported issues with undercooked or overcooked items, including salmon, steak, and chicken. Reviewers mentioned that the food seemed rushed, impacting its overall quality. Despite enjoying various menu items, several customers expressed frustration over inconsistent cooking temperatures and preparation. The atmosphere was generally good, with staff acknowledging and addressing customer needs, but a lack of drink options was also noted. Overall, while the service was exceptional, the food failed to meet expectations, leading to mixed reviews.

Key Features

Service options

  • Curbside pickup
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

3.7 out of 5
5
671
4
433
3
270
2
155
1
228
Based on 1757 reviews

Chase Kent

3 months ago

Spent the day with my family and we all decided to stop by and give Logan’s another try (bad experience previously). Our server, Chelsea, was amazing! She was attentive, friendly, and catered to us in a “you’re part of the family” kind of way. Unfortunately, where the service was phenomenal, the food was a huge disappointment and was borderline a health hazard. My table ordered a ribeye steak, wood grilled chicken, and I had the wood grilled salmon with rice and mashed potatoes. The rice was gummy and overcooked, and the salmon was great- until I got towards the center. The center was undercooked and “gummy”, and I only noticed after I had already swallowed half of it. Additionally, the chicken my mother had was pink in the center. If only the food matched the service, you guys would have a bang up business!

Lawrence Tobin

4 months ago

They brought everything out at once. Food was brought out in 5 minutes which brings quality to question. Food tastes like the 1990s.

Vanity “Joker” Echo

5 months ago

So I would have to say Jennifer. You are amazing. Keep doing what you do best The cooks not so much. Man you guys slacking. My side was no longer here. Kind of sucks but it's okay. I still enjoyed the steak though. But truly would have been nice to have that steamed broccoli. It's ok though maybe next time.

Daisy Jon

Customer service here was excellent. We spent a week in the area and visited Logan's about 4 times. Food was cooked to our liking. No one rushed us out of the table. The manager stopped by to make sure everything was going well with our order and told us to find her with any issues. Salmon, shrimp, steak, potatoes, soups, broccoli, French fries, drinks, and more were perfectly seasoned. I dropped one star because they don't have bottle water tea or coffee. Leaving me with two choices, no drink or sugary drink... not good! Our favorite server, Bri. She is exceptional!

Eric Csorba

Stopped in for dinner. Sarah was our server and bar tender. What a great personality and so accommodating. I appreciate someone with such a great work and customer care ethic after traveling all day. Thanks Sarah, your the best! Eric, California.

Cham Sok

10 months ago

The food was excellent, I ordered the Logan's Wood-Grilled Chicken with broccoli and roadhouse rice, and dessert was a brownie sundae. It was delicious and the staff is amazingly nice and attentive. I would recommend a visit.

Breanna Henderson

my experience at logan’s was bitter sweet to say the least. the food was pretty good. although their bartender kept disappearing. had one of the customers behind the bar doing her dishes. and came back smelling like marijuana. not a good way to keep business.

CHRISTOPHER TOMPKINS

Ordered a sirloin medium rare, it came back well welldone. They took it back got me another one it came back well well well done again. Another guy came in and sat next to me ordered a medium rare ribeye when it came out it was well done also 😥. I need my refund at this point! the green beans, Caesar salad and sweet potato were good. The bartender is the nicest person you could ever ask for as always, she's the best and it's embarrassing that she has a horrible back of house cooks that she has to take the heat for, like get some meat temp gauges for jeez sake 😆 it's not hard to cook to temp as ordered. Do better 🙄

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$10–20