
Ruth's Chris Steak House
Concord Plaza, 7720 Jones Maltsberger Rd, San Antonio, TX 78216
About Ruth's Chris Steak House - steak house in San Antonio, Texas
Outpost of upmarket steakhouse chain known for sizzling, butter-topped beef in an elegant setting.
Customer Review Summary
The reviews for Ruth's Chris Steak House reflect a mix of experiences. One reviewer expressed disappointment due to a lack of proper service for their anniversary celebration, where they faced issues with their reserved table and undercooked calamari. In contrast, several other reviews praised the restaurant for its excellent servers, quality food, and memorable experiences, particularly celebrating special occasions like birthdays and anniversaries. Specific mentions highlight standout service from staff members like Beth, Richard, and John, who were knowledgeable and attentive. The steaks and sides received high marks, with many noting the meal's exemplary quality and atmosphere. Overall, while some customers had negative experiences related to service consistency, many others enjoyed a fantastic dining experience and plan to return.
Key Features
From the business
- Identifies as women-owned
Service options
- Outdoor seating
- Delivery
- Takeout
- Dine-in
Highlights
- Fireplace
- Great beer selection
- Great cocktails
- Great coffee
- Great dessert
- Great tea selection
- Great wine list
- Sports
Popular for
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Healthy options
- Private dining room
- Small plates
- Wine
Dining options
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Cozy
- Romantic
- Trendy
- Upscale
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
Planning
- Dinner reservations recommended
- Accepts reservations
Payments
- Credit cards
- Debit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
- Valet parking
Customer Reviews
Rating Distribution
MIRANDA COMBS
Every year we make our anniversary dinner reservations at Ruth Chris Concord location in San Antonio. This year instead of the hostess merrily wishing us a happy anniversary and showing us to our table that was already prepared for us, she looked and said I see it's your anniversary, we are going to have to find you a table because we have a pretty big crowd tonight and our staff is overworked. We arrived 15 minutes prior to our reservation we made a week ago. When we were lead back to our table there were no rose petals spread over table cloth like they normally placed and the table was set for three so we didn't even have a reserved table at all. The information about our anniversary was never passed onto our server or else he never bothered to mention it and we didn't get a complimentary dessert like they normally provide. Our calamari came out and we ended up sending it back because it was mostly breading, the calamari was hard to find being the size of a dime like they gave us the leftover pieces or something. It came out barely warm and had chopped up red and green bell peppers on it that was raw and ice cold like it just came out of the cooler. The calamari you did find was overcooked and was like chewing on pencil erasers. The oscar style steak did come out perfect as usual along with the potato casserole. However there are too many restaurants in San Antonio that has the same quality steaks with much better service. $230 for two was not worth it here with the service we got. It's a mixture of the experience of the atmosphere, exemplary service, and excellent food that kept me going to Ruth Chris for years on the holidays and special occasions. It just wasn't there this time.
Jessica Hobson
We ate here Jan 7th. We had a great server, Beth, and the food was as great as I remembered it to be. We had oysters as big as the palm of my hand, the steak was cooked perfectly as usual, the sides were delicious, and the standout was the cheesecake. Sara and Carlos made this a standout experience after a small hiccup. If you’re looking for great service and a satisfying meal this is the place to go.
Mateo Y.Pena
I absolutely love this restaurant our server Richard was the best he was very attentive very courteous and polite. His menu knowledge was on point. We took all of his recommendations and we are so happy we did thank you Richard for making my birthday a very memorable one.
Kevin Nall
I have to say 5 star service our server John was amazing Sara stopped by also she was also awesome actually there was several of the team stopped and talked maybe because we was celebrating my wife's birthday but either way service and food was over the top
Yvette Rosario
Great family birthday dining. Would come back time and time again. Great service. Excellent drinks and five star fabulous 👌 service Couldn't ask for a better dining experience.
David Duty
Wife and I came to San Antonio to drive a U-Haul Trailer for our God Daughter. So Valentines was a day late. We had no reservation so the Hostess sat us at a corner of the Bar. I wanted to leave. Wife said let’s stay. Matt our bartender via Las Vegas and LA was superb server. When we go back, we want Bar Stools instead of a table.
Drusila Ibanez
Best steaks we've had! Nothing like this back home in the RGV! Steaks were hot until the last bite! Beth is an amazing server. Patient with our questions and very respectful! Celebrated our 35th wedding anniversary.
Todd D.
Went the first time tonight. Had a fantastic experience! The food was excellent, cocktails were top notch, and the service was great. Will definitely be back!
Location
Contact Information
Hours of Operation
Price Range
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