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Texas Roadhouse - Steakhouse in Pasadena, Texas

Texas Roadhouse

4.4 (4890 reviews)

3033 East Sam Houston Pkwy S, Pasadena, TX 77503

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in Pasadena, Texas

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

Texas Roadhouse has received mixed reviews regarding its food and service. Some patrons praised the food, particularly the tomahawk steak and other dishes like the ribeye, noting their deliciousness and flavor. However, multiple reviews highlight issues such as long wait times for food, incorrect cooking temperatures for steaks, and a lack of proper service. Guests reported poor experiences with untrained staff and unsanitary conditions, including the presence of a roach. While some reviewers recognized individual servers who provided excellent service, others expressed disappointment with the overall management and lack of attention to special occasions like birthdays. Overall, the restaurant's reputation is a mix of great food and significant service problems.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great tea selection
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Pets

  • Dogs allowed outside

Customer Reviews

Rating Distribution

4.4 out of 5
5
3238
4
956
3
279
2
146
1
271
Based on 4890 reviews

Raymundo Garcia

2 weeks ago

Good food. The place was over crowded. But good tomahawk steak and the roll were amazing.

O F

5 months ago

Wow what an absolutely horrible experience. Food took over an hour to come out and when it did the steaks were not cooked properly and had to be taken back. Our waitress told us their manager would bring out the newly cooked steaks and that definitely did not happen. Another random waitress brought over a random order of food and honestly looked untrained and overwhelmed. Plates and cups stayed long after we had finished our meals and we had to repeatedly ask to have the plates and cups removed. But to top it all off we had a speacial guest join our table. A large roach ridiculous! When we brought it up to the manager they made it seem like it was a normal everyday occurance. So just expect to have a few unwanted guests at your table for dinner happens all the time apperantly! Will never come back to this trashy establishment

Bobby Gordon

6 months ago

I had the 16oz Ribeye, and it was pretty good. It was not the best tasting steak , but it was good enough.

EDDY MARTINEZ

8 months ago

Usually a good spot. Had issues with our steaks being over/under cooked. Waited an extreme amount of time. I should say that our waiter and the manager did try their best to help us out. We ended up canceling the steak after what seemed forever. Especially after a group behind us sent their steak back and then got another on in less than 5 minutes.

Elvis Quiroz

I’ve been to this roadhouse and the one in El Dorado, the food was a bit more flavorful here…The service? Phenomenal. Rafael “Rafa” was very courteous, an outstanding individual. He was on point, and explained a couple of the items very diligently. I hope he’s our server every time we visit. Amazing food, amazing service. Thank you so much, keep up the great work young man!

dolores rivera

4 months ago

Love the food. Our server was in training so didn’t get much service. Great atmosphere

Jay Rey

Food delicious as usual. I got the 12oz. New York strip medium done, with a side of loaded mashed potatoes, and buttered corn. The steak was so tender, and juicy. It was so good I was craving for more. And you can’t forget dessert, I went with the strawberry cheesecake with strawberry sauce and whipped cream. Maaan! That cheesecake hit the spot. 10/10. Well recommend by me.

Breelynn Myers

My birthday was last month. My brother's was the month before. We've finally been able to go to a texas roadhouse after, and we planned for them to say or do whatever they do for birthday's for both of us. The food was good other than the steak being not the way I wanted the first time. We finish eating, and nothing was done. No announcement, no song, no congratulations, nothing. My mom went up, told them about themselves and that her kids are waiting. The person said "Okay." And then we waited for a bit longer. Still absolutely nothing. They couldn't have even told us "we don't do celebrations" or "we don't do birthday related things" absolutely nothing. My brother and I are very disappointed.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 3–10 PM
Saturday 10:45 AM–11 PM
Sunday 11 AM–10 PM
Thursday 3–10 PM
Tuesday 3–10 PM
Wednesday 3–10 PM

Price Range

$$