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The Kickin Crab - Steakhouse in Carrollton, Texas

The Kickin Crab

4.4 (1070 reviews)

2540 Old Denton Rd #108, Carrollton, TX 75006

Cajun restaurant
Crab house
Seafood restaurant

About The Kickin Crab - steak house in Carrollton, Texas

Bustling chain serving Cajun-style seafood in a casual space with a nautical vibe.

Customer Review Summary

The Kickin Crab has received mixed reviews regarding its family-friendliness and food quality. Navigating the space with a stroller can be challenging, as the restaurant isn't well-equipped for it. Fries and shrimp are consistently praised for their quality, while items like clam chowder received criticism. While some diners enjoyed the overall food experience, others reported problems such as receiving frozen rather than fresh crawfish and finding hair in their meals, leading to poor service responses. Service seems to vary, with some visits experiencing prompt attention while others faced long waits and unacknowledged issues. The atmosphere is described as casual and comfortable but not particularly remarkable. Despite the inconsistencies, many patrons express a desire to return for the flavorful seafood options.

Key Features

Service options

  • Delivery
  • Onsite services
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Comfort food
  • Food
  • Hard liquor
  • Small plates
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Trendy

Crowd

  • College students
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.4 out of 5
5
761
4
168
3
43
2
27
1
71
Based on 1070 reviews

Shenouda Armanious

3 months ago

We’ve visited this location several times, but this visit was a bit different as we brought along our newborn. Unfortunately, the place isn’t stroller-friendly, or perhaps the staff isn’t well-trained to accommodate guests with strollers. This made navigating the space a bit challenging. As for the food, it was a mix of highs and lows. We ordered the fries, which were amazing as always—crispy and flavorful, just how we like them. The clam chowder, however, was disappointing. I’d rate it a 4/10 and wouldn’t order it again. On the brighter side, the 3 lbs of shrimp we ordered were absolutely delicious, as usual. Kicking Crab’s shrimp never disappoints! While we’ll probably be back for the shrimp and fries, I hope they improve on accommodating families with strollers.

Ellvin Nguyen

5 months ago

Food: We tried the sweet potato fries, Cajun fries, calamari, and the shrimp combo. The sweet potato fries were fantastic, while the Cajun fries were just okay. The calamari is a must-get—crispy with perfect seasoning. The shrimp combo, Kickin style at mild heat, was delicious. For those who can’t handle spice, mild is the way to go, with a spicier sauce on the side for anyone who prefers more heat. The garlic butter sauce was phenomenal and highly recommended. The combo also included potatoes, corn, and sausage, and I found that shrimp offers the best value compared to other proteins. Overall, I’d give the food a solid 4/5. Service: Service can be inconsistent. In previous visits, I’ve had to re-request items, which was frustrating, especially when it’s busy. However, this time the service was much improved. We received everything promptly and didn’t have to ask twice. I’d rate the service a 3/5—it really depends on when you visit. Atmosphere: The atmosphere is pretty standard for a seafood boil restaurant. Nothing remarkable, but it’s comfortable and casual, fitting for a laid-back meal.

Tho Hoang Ngo

1 month ago

I bought 4 lbs of fresh crawfish but they gave me all frozen. They think customers are stupid? Very underestimate customer. I’ve been eating here for years but no more. Never come back

Philip D

8 months ago

July 4th weekend. They were busy yet service was great. Food delicious and came out fast! 10/10 10 lbs crawfish 5 lbs snowcrab Shrimp, clams, oysters, garlic noodles, & more!

Maki Senpai

6 months ago

Food was amazing as in every time I go there I’ve tried other seafood boil places and kickin is just that kickin the competition out the water just so flavorful every bite leaves you wanting more!!!!10/10

Dwan Holbert

1 month ago

My family of four dined at this restaurant the day before Valentine’s Day with our daughters. The waitress didn’t greet us promptly, and we waited a while at our table, even though they weren’t busy. When our food arrived, I found a long, thick black hair wrapped around one of my shrimp. The waiter was standing at the table when I discovered it. He instructed me to put the hair back in the bag and took it away. We observed him to ensure they disposed of the bag properly. We noticed their interactions and observed that the young waitress with the wild long black messy hair, seemed to apologize to them, saying, “My bad.” They then proceeded to remake my crab boil bag, but no one came over to our table to acknowledge the incident or offer any apologies. Not a single drink refill was provided until we asked at the end. The service was truly appalling. We spent almost $200 at this establishment, only to be ignored most of the time and subjected to their blatant unpleasantness. I would strongly advise against recommending this place to anyone. The service has significantly deteriorated since my last visit.

Paul Goh

7 months ago

The service and ambiance was above average. However, the cajun seafood was super nice! This has to be the best cajun seafood that I've ever had. We ordered the kickin combo deal #3 spicy level for a family of 4 and we had the best time ever. Their clams and headless shrimps were big and juicy and their snow crab legs were excellent! I'll be coming here again for sure because I love this place.

P JJ

7 months ago

We found a black hair in our food and told one of the servers. It was clearly a short, thick strand of a man's hair, definitely not a shrimp's whisker, as all of us have long hair. When we first pointed it out to the server, they responded with indifference, simply saying they didn’t know what it was. The manager wasn't any better—he just asked if we wanted a new dish or a discount. No apology, no concern—nothing. If you're thinking about coming here, be warned: they will likely dismiss your concerns and treat you like you're overreacting if you find something as disgusting as a hair in your meal.

Location

Contact Information

Hours of Operation

Friday 12–10:30 PM
Monday 3–10 PM
Saturday 12–10:30 PM
Sunday 12–10 PM
Thursday 3–10 PM
Tuesday 3–10 PM
Wednesday 3–10 PM

Price Range

$30–50