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Saltgrass Steak House - Steakhouse in Carrollton, Texas

Saltgrass Steak House

4.3 (2569 reviews)

4101 Lyndon B Johnson Fwy, Dallas, TX 75244

Steak house
American restaurant
Seafood restaurant

About Saltgrass Steak House - steak house in Carrollton, Texas

Informal Texas-themed chain offers a meaty menu & full bar amid cattle kitsch decor.

Customer Review Summary

Some guests at Saltgrass Steak House had mixed experiences, particularly regarding service. On Valentine's Day, a guest received the wrong steak temperature and experienced long wait times for service, leading to missed reservations. Another reviewer noted they waited 15 minutes before being checked on, although they appreciated the food quality. Positive feedback highlighted efficient service for a large group, with all steaks cooked as ordered and timely food delivery. Several patrons praised exceptional servers who provided attentive and frequent service, enhancing their dining experience. Conversely, one negative review described a long wait for food and drinks, along with disappointment over portion sizes and insufficient waiter attention. Overall, while food quality received consistent praise, service consistency varied significantly among different visits.

Key Features

Service options

  • Outdoor seating
  • Curbside pickup
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Fireplace
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
1552
4
550
3
202
2
91
1
174
Based on 2569 reviews

Meagan Carmack

2 weeks ago

I went for Valentine's day. It was pretty good. I asked for a rare steak blue rare actually an it came to me medium rare. An my girls plate was the fried shrimp and steak. That steak was one bite. Literally. Not worth 30$. I loved how the managers were so involved. An the waiters were also. It just took mine for everrrr to do anything. But it was packed so whatever. I had to take my food to go because my partner was done way before me an we missed our reservations for somewhere else because of there mistake. And they didn't offer any type of discount or anything for that. The steak was great while I actually got to eat it. They gave us a dead rose before we walked in. It was pretty but was pretty dead. I guess it's the thought that counted.

Dave Chen

2 months ago

We were seated and weren't checked on for at least 15 mins with multiple servers walking by avoiding eye contact with me. Had to go back to the receptionist to remind them we are here. Utensils were less clear than ideal, tho the food were good as usual.

Robert Morris

1 month ago

We had a large group via reservation. They got us in and we were a little. The food came out quick and was all really good. Steaks were all cooked as ordered and great tasting. Services was great. Will be back.

brannon Stone

3 weeks ago

The service provided by our waiter was exceptional; he demonstrated a commitment to excellence by exceeding our expectations and ensuring that we enjoyed an outstanding dining experience. My steak was prepared to perfection, and the efficiency of the service was remarkable.

Mark Goddard

Excellent food, and the service was outstanding. My server was around frequently checking on everything and the management staff came through regularly as well. The loaf of bread prior to getting my meal was amazing as well. Definitely will return!

Emily Moore

5 months ago

We visited with a large party (70 people) and had a great time. The staff were highly attentive to our needs and the food came out super quick. I’m not from the US so found the portion sizes to be very big vs what I’m used too, but delicious non the less. It felt like a true Texas experience 🤠

Jerry D. Mason

6 months ago

Being from Mississippi my group could tell we were in a Texas Steak House. My steak and shrimp was perfect and t he best I have ever had. tlThe fried mushrooms were a great appetizer. Lawrence was our waiter and super professional.

Krista Waller

7 months ago

This was my first time dining in as I usually get carside to go. One of the worst dine in experiences I have had. Our waiter first took forever to bring out our drinks which was just sweet tea then we waited over an hour for our food. Next thing we know the manager came to our table claiming there was an issue with the system and our “ticket didn’t get printed” but they’d have our meals out shortly. We waited still. Finally our meals came and I was shocked. The food tasted good but I had ordered the grilled shrimp with my steak which costed and extra $10. What I received was 4 little pieces of shrimp. I don’t know what I was expecting but for $10 more I was expecting more than 4 measly shrimp. We again had to wait on refills of our tea as our waiter kept disappearing. Mind you there were maybe three other tables besides ours so it didn’t seem busy. He came to our table maybe a total of three times in 2 hours minus when he was walking to other table and would simply tell us as he was walking by that our food was coming not giving us a chance to really ask for anything. I also had placed a to go order and literally had to flag down another member of wait staff to ask for our check because again he was nowhere to be found and I didn’t want to have to wait longer for the check once my to go order was ready. The manager didn’t even offer a discount for the long wait. I didn’t ask for one besides my AARP discount but given our order was never even put in originally you would think they would have offered something for the long wait.

Location

Contact Information

Hours of Operation

Friday 11 AM–10 PM
Monday 11 AM–9:30 PM
Saturday 11 AM–10 PM
Sunday 11 AM–9:30 PM
Thursday 11 AM–9:30 PM
Tuesday 11 AM–9:30 PM
Wednesday 11 AM–9:30 PM

Price Range

$20–30