
J. Alexander's Restaurant
2609 West End Ave, Nashville, TN 37203
About J. Alexander's Restaurant - steak house in Nashville, Tennessee
Restaurant chain serving wood-fired American fare in a contemporary space with a bar.
Customer Review Summary
Overall, J. Alexander's Restaurant is praised for its lovely food and good value, particularly the steak and crab cakes. Service experiences vary; while some customers rave about friendly and attentive staff, others report issues with seating and server performance. The ambiance is described as comfortable and intimate, adding to the dining experience. Some guests have had memorable occasions, highlighted by exceptional service and delicious dessert, particularly the carrot cake. However, not all experiences were positive; one customer expressed disappointment over food quality and cleanliness. Management appears responsive to feedback, with efforts made to address customer concerns. The restaurant maintains a strong reputation for quality food, atmosphere, and a welcoming environment, encouraging repeat visits.
Key Features
Service options
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great coffee
- Great dessert
- Great tea selection
- Great wine list
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Food
- Happy hour drinks
- Hard liquor
- Healthy options
- Small plates
- Vegetarian options
- Wine
Dining options
- Brunch
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Romantic
- Trendy
- Upscale
Crowd
- Groups
- Tourists
Planning
- Lunch reservations recommended
- Dinner reservations recommended
- Accepts reservations
- Usually a wait
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Kelsie Tune
Food was lovely and good value for money, would recommend the steak Our waitress was also very friendly and pleasant to chat with
Laura Hart
When you need to know for sure that you’ll have good food, good service and everything will go smoothly, you go to J.Alexander’s. We popped in for a couple of French Dips and carrot cake last week after being at the allergist next door and it was such a good experience. I’d forgotten what a comfortable and intimate feeling atmosphere they provide. It actually has ambiance and feels like a dining experience should. We are putting J Alexander’s in our regular rotation.
Clarissa Bermudez
The food is amazing. However once you step in it seems like your not really welcome. My reservation was for 7 got here at 6:37 they said sorry it’s going to be closer to seven we will text you. Even though we waited less than 5 minutes to get seated a different approach would have made a huge difference. Our server was less than impressive. Overall having a place with so much potential have such a bad downfall based solely on the treatment your staff gives. This comes down to training, hiring, management, and the expectation of creating a great dining experience for everyone that comes through that door. ** update Jessica Manager reached out to hear about my experience. I appreciate that she took the time to hear my perspective**
Jenna Lee
100/10!!! Phenomenal service, exceptional food, down to the very last bite. I haven’t been this satisfied with a restaurant, I can’t even tell you how long. We went for a surprise birthday and was well taken care of… We said we were in no hurry we want to enjoy our meal we were never rushed. Every single thing, down to the cocktails, were spot on no complaints. BEST CARROT CAKE EVER!!!!! Can’t wait to go back. Thank you guys don’t ever change!!!❤️❤️❤️
Sarah Jane Huskey
We had an outstanding dinner at J. Alexander’s tonight. The hosts who greeted us were on top of everything. It was a very busy Friday night and they were all so professional, friendly, and composed! Our server, Fernando, was an absolute delight! He was so kind and helpful. Our food, too, was exceptional! I had the crab cakes and Fernando graciously allowed me to substitute the amazing mac and cheese for the side usually featured with the cakes. The cakes themselves were delectable, full of very fresh lump crab meat! We finished dinner with warm carrot cake and French press coffee, both wonderful! Jessica, the manager, was pure joy and light! J. Alexander’s is lucky to have such an outstanding talent at the helm. Tonight’s dinner was one to remember. Thank you, everyone at J.A.’s, for making us want to come back tomorrow!!!
Finer Things34
Was very disappointed with my first experience at this location. I should have turned around when I saw how nasty dirty the doors an windows where upon approaching the front doors I can imagine what the kitchen looks like instead I gave it a shot because reviews stated that it was under new management so I ordered the steak Maui with a sprite which can to 60.16 $ the steak wasn’t even hot when I got it you can tell it had sat on the counter before someone bagged it up the marinade tasted like it was days old had a bitter sour taste to it the mashed potatoes were very dull looking it didn’t have the time to turn around an take it back such a waste of hard earned money very disappointed I will not be going bacc
Kevin Jones
Great atmosphere, menu and drink variety. Crab cakes were easily in my top 5 all time. Our server JD was excellent and made us feel at home. Definitely look forward to our next dinner here!
Dianne (Little Hick)
Always love it here no matter what location I'm at especially with three friends getting together and catching up for the holidays!!
Location
Contact Information
Hours of Operation
Price Range
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