Texas Roadhouse

The food was amazing. It was busy, but we were seated quickly. Our food came quickly. Great service. This is a restaurant that servers make waitress wages, so tip we'll.

The food was amazing. It was busy, but we were seated quickly. Our food came quickly. Great service. This is a restaurant that servers make waitress wages, so tip we'll.

Everything was great with our meal. We ordered two of the 6 oz. sirloin steak meals. My husband and I each got the salad and baked potato. The salads were crisp, the baked potato was hot and the steaks were delicious. Reagan did a bang up job on service! Leaving onions and tomatoes off my salad wasn't a problem. She kept our water glasses filled and brought out all the food promptly. Reagan even went the extra mile for us. Upon leaving, I asked if I could have a cup of water to give my service dog when we went outside. She brought it in a paper bowl with a lid. I was touched by the gesture and appreciated it. Her gesture sealed the deal on where we'll be eating again.

Everything was great with our meal. We ordered two of the 6 oz. sirloin steak meals. My husband and I each got the salad and baked potato. The salads were crisp, the baked potato was hot and the steaks were delicious. Reagan did a bang up job on service! Leaving onions and tomatoes off my salad wasn't a problem. She kept our water glasses filled and brought out all the food promptly. Reagan even went the extra mile for us. Upon leaving, I asked if I could have a cup of water to give my service dog when we went outside. She brought it in a paper bowl with a lid. I was touched by the gesture and appreciated it. Her gesture sealed the deal on where we'll be eating again.

This had to be one of the worst dining experiences I have had. The waitress took about 10 minutes to greet us and take our drink order. She was quick on bringing the drinks and bringing us rolls. We ordered apps when she took our drink order and those came out very quickly. She was quick on taking our order. However, She didn't write our order down at all. Which didn't initially concern me because I know some waitresses have great memories. I started getting concerned though while taking our order because she was getting mixed up. However the salads came out quickly and they were correct and this is not on her at all but it took a half an hour or longer to get our entrees. Also, my husband found rice inside of his "clean" fork. It had been wrapped with food still on it. (We didn't have rice) In that time though she didn't refill our drinks. She didn't bus our salad plates, and when our entrees came out I immediately noticed the 16 oz steak was not a 16 oz steak. It was an 8 oz steak. She came over during this process and apologized and said that she had rung in the wrong steak. She went to walk away to correct it but I asked her if she could please bus the table so that we had room because now it was quite full and get us refills. I also had to stop her because my daughter was supposed to get broccoli with her order and there was no broccoli. She asked if we wanted more rolls and we said yes which we never received. My oldest daughter had asked for honey mustard for dipping sauce for her chicken crispers and she never got that. She had a steak and chicken combo and asked for onions on her steak which she also never received. Almost 25 minutes later the recook on the 16 oz came out. It was supposed to be cooked medium which it was, but 25 minutes for a medium cooked steak was ridiculous. It wasn't busy. Maybe a small pop. I still haven't received the broccoli for my youngest daughter. After the steak got brought out, I asked the server about the broccoli. She said it must be still sitting in the window, She couldn't believe we hadn't gotten it yet. So a few minutes after that we did get the broccoli. However we had to leave so we asked for boxes. This meal took an incredibly long amount of time. The manager, possibly the key, came over to see how things were, I explained all the issues with the missing broccoli, The missing onions, no honey mustard, how long it took us to get a new steak, That the steak was the wrong size in the first place. I also told her that she needed to speak to her server about writing down the orders which is why I think some of these problems happened. She didn't apologize, She just kind of nodded and said that she would take something off our check. At this point I did not believe we should have to pay for the steak because we waited an hour for one steak between the initial time and the recook time. She took $15 off our bill which in my mind is unacceptable for the type of service that we had. I explained to the server that I was not happy and expected that the steak be at least comped. I also asked her if there was another manager on because I did not believe she was the closing manager and would like to speak to the manager in charge. The server did say there was another manager there but that she was sure that this manager would take the steak off. She did do that , (the manager) but she never came back to the table, She never apologized for the service. My husband is a kitchen manager for a nearby restaurant, my daughter a cook, and myself a waitress. We know what good service looks like and this was not it. From the server to the manager it was a bad experience. The waitress was very nice and apologetic though.

This had to be one of the worst dining experiences I have had. The waitress took about 10 minutes to greet us and take our drink order. She was quick on bringing the drinks and bringing us rolls. We ordered apps when she took our drink order and those came out very quickly. She was quick on taking our order. However, She didn't write our order down at all. Which didn't initially concern me because I know some waitresses have great memories. I started getting concerned though while taking our order because she was getting mixed up. However the salads came out quickly and they were correct and this is not on her at all but it took a half an hour or longer to get our entrees. Also, my husband found rice inside of his "clean" fork. It had been wrapped with food still on it. (We didn't have rice) In that time though she didn't refill our drinks. She didn't bus our salad plates, and when our entrees came out I immediately noticed the 16 oz steak was not a 16 oz steak. It was an 8 oz steak. She came over during this process and apologized and said that she had rung in the wrong steak. She went to walk away to correct it but I asked her if she could please bus the table so that we had room because now it was quite full and get us refills. I also had to stop her because my daughter was supposed to get broccoli with her order and there was no broccoli. She asked if we wanted more rolls and we said yes which we never received. My oldest daughter had asked for honey mustard for dipping sauce for her chicken crispers and she never got that. She had a steak and chicken combo and asked for onions on her steak which she also never received. Almost 25 minutes later the recook on the 16 oz came out. It was supposed to be cooked medium which it was, but 25 minutes for a medium cooked steak was ridiculous. It wasn't busy. Maybe a small pop. I still haven't received the broccoli for my youngest daughter. After the steak got brought out, I asked the server about the broccoli. She said it must be still sitting in the window, She couldn't believe we hadn't gotten it yet. So a few minutes after that we did get the broccoli. However we had to leave so we asked for boxes. This meal took an incredibly long amount of time. The manager, possibly the key, came over to see how things were, I explained all the issues with the missing broccoli, The missing onions, no honey mustard, how long it took us to get a new steak, That the steak was the wrong size in the first place. I also told her that she needed to speak to her server about writing down the orders which is why I think some of these problems happened. She didn't apologize, She just kind of nodded and said that she would take something off our check. At this point I did not believe we should have to pay for the steak because we waited an hour for one steak between the initial time and the recook time. She took $15 off our bill which in my mind is unacceptable for the type of service that we had. I explained to the server that I was not happy and expected that the steak be at least comped. I also asked her if there was another manager on because I did not believe she was the closing manager and would like to speak to the manager in charge. The server did say there was another manager there but that she was sure that this manager would take the steak off. She did do that , (the manager) but she never came back to the table, She never apologized for the service. My husband is a kitchen manager for a nearby restaurant, my daughter a cook, and myself a waitress. We know what good service looks like and this was not it. From the server to the manager it was a bad experience. The waitress was very nice and apologetic though.

Extremely Disappointed – Food Safety Issue! I dined at this restaurant on the evening of March 1st and ordered a 6oz sirloin steak with two sides of fresh vegetables. However, the vegetables were far from fresh—though I didn’t realize it at the time because of the seasoning. The flavors masked any off-putting taste, so I unknowingly ate all of them without noticing anything wrong. Later that night, I started feeling nauseous and slightly feverish, and by early morning, I couldn’t hold it in anymore. I vomited, and what came out was nothing but chunks of carrots and broccoli—clearly indicating that the vegetables were not fresh. Only at that moment did I realize what had happened! Serving spoiled or low-quality food to customers is unacceptable. Please ensure that all ingredients are truly fresh before serving them. I sincerely hope this was an isolated incident, but based on my experience, I cannot recommend this place.

Extremely Disappointed – Food Safety Issue! I dined at this restaurant on the evening of March 1st and ordered a 6oz sirloin steak with two sides of fresh vegetables. However, the vegetables were far from fresh—though I didn’t realize it at the time because of the seasoning. The flavors masked any off-putting taste, so I unknowingly ate all of them without noticing anything wrong. Later that night, I started feeling nauseous and slightly feverish, and by early morning, I couldn’t hold it in anymore. I vomited, and what came out was nothing but chunks of carrots and broccoli—clearly indicating that the vegetables were not fresh. Only at that moment did I realize what had happened! Serving spoiled or low-quality food to customers is unacceptable. Please ensure that all ingredients are truly fresh before serving them. I sincerely hope this was an isolated incident, but based on my experience, I cannot recommend this place.

Great Chicken salad, and the bartender Kendra gave great service. The rolls were light and fluffy on the inside and golden brown on the tops. Even the coke was tasting ridiculously awesome. This 5 stars was earned all around!

Great Chicken salad, and the bartender Kendra gave great service. The rolls were light and fluffy on the inside and golden brown on the tops. Even the coke was tasting ridiculously awesome. This 5 stars was earned all around!

The waitress was alright . You only see your server a few times , while they have a million servers running around doing birthday songs every few minutes.. get it’s part of the vibe here. My filet Medium Rare was definitely Rare but ate it anyways due to how slow everything was going. Another member of our table has a sirloin and shrimp skewer only to find out theirs was Rare too, not medium rare. We got one basket of bread for the 4 of us and never received any more. Sweet potato was the best part of my dinner.

The waitress was alright . You only see your server a few times , while they have a million servers running around doing birthday songs every few minutes.. get it’s part of the vibe here. My filet Medium Rare was definitely Rare but ate it anyways due to how slow everything was going. Another member of our table has a sirloin and shrimp skewer only to find out theirs was Rare too, not medium rare. We got one basket of bread for the 4 of us and never received any more. Sweet potato was the best part of my dinner.