
Sullivan's Steakhouse
410 Glenwood Ave #100, Raleigh, NC 27603
About Sullivan's Steakhouse - steak house in Raleigh, North Carolina
Steakhouse chain serving beef, seafood & cocktails in swanky surrounds with live music.
Customer Review Summary
Sullivan's Steakhouse is praised for excellent food and service, particularly their steaks, lamb chops, and seafood. Many reviewers highlighted the attentive and friendly staff, with specific mentions of waiters like Steven and Ricky who enhanced the dining experience. Guests enjoyed various dishes, including the oyster Rockefeller, ribeye, and lobster mac and cheese, although some noted minor issues like lobster shells in the mac and overcooked calamari. The atmosphere is described as pleasant, although some found it crowded and noisy. There were mixed experiences regarding service consistency, with some diners reporting long wait times for entrees and less attentive service later in the meal. In contrast, one reviewer had a negative experience with poor service and unsatisfactory meal temperatures, feeling that it did not meet the upscale steakhouse standard. Overall, despite some criticisms, many diners expressed a desire to return to Sullivan's Steakhouse due to the quality of food and memorable moments.
Key Features
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Great beer selection
- Great cocktails
- Great coffee
- Great dessert
- Great tea selection
- Great wine list
- Live music
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour food
- Hard liquor
- Late-night food
- Private dining room
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Cozy
- Quiet
- Romantic
- Trendy
- Upscale
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Planning
- Lunch reservations recommended
- Dinner reservations recommended
- Accepts reservations
- Usually a wait
Payments
- Credit cards
- Debit cards
Children
- High chairs
- Kids' menu
Parking
- Paid parking lot
- Paid street parking
- Valet parking
Customer Reviews
Rating Distribution
Alex Dreytser
Excellent food (steak and tuna and mushrooms) and service! Update: went for another lunch (restaurant was very nice by sending an email with a free dessert and also bought a gift card for 10% off). Excellent lamb chops!!! Delicious salmon and asparagus!
Courtney L
My boyfriend took me to Sullivans for my birthday and we had a great experience! Steven Perry was our waiter and he was very informative, funny, and even showed us a magic trick! We had the oyster Rockefeller (LOVED) for a starter, shared the 22oz cowboy cut ribeye, lobster Mac and cheese, and creamed spinach! Lobster Mac and cheese was good but had quite a few shells in there off of the lobster. The strawberry cheesecake I was served for my birthday was divine!! Atmosphere was nice but seating is a bit tight in there.
Paula Little
This was our first time dining at Sullivans. We were celebrating our 26th anniversary. We couldn’t have had a better experience. Ricky provided too notch service! So did the hostess! The food was like something straight out of Heaven. Then we were treated to a dessert and roses for our anniversary. We will definitely be back. Thank you, Ricky for making our anniversary special!
Tara Dickey
My spouse and I celebrated our anniversary and Shannon took the best care of us. She recommended a wonderful entree of a tomahawk steak with 2 lobster tails to share and a bottle of wine. She was very attentive and made for such a magical night. It was our first time at Sullivans I would definitely recommend it. I cannot wait to go back.
Desmond Davis
The food quality was good, but I didn’t really enjoy crab fried rice. The cheesesteak egg rolls were a hit for me, it has a rich heavy cream sauce. My wife loved her steak salad and admittedly I enjoyed some of her steak while she wasn’t looking. I had the lamb chops but thought I would have enjoyed the steak more. The atmosphere seemed overcrowded and it was a little loud for me. You can expect to pay a little more for the name I guess. Our server did his best I am sure it was just was busy that there was a bit of a wait and we didn’t get our meals at the same time.
Sue L
We visited here to try Triangle restaurant week. Ricky helped us a lot to decide menus and drinks with super nice smiles. The steak was perfectly cooked, Caesar salad was especially delicious among the appetizers. Will visit here again.
Abby Bidini
This place is perfect. They really make the atmosphere of the restaurant very nice. It’s a busy place but you don’t feel overwhelmed with people. Our server, Shannon, was extremely kind, showed our way through the menu, and very attentive. Our food… fantastic!!! Their Cajun butter with their filet mignon… to die for!! We will definitely be coming back.
Zay McCullough
I arrived with my date around 8:55pm on a Friday evening. We had 8:45 reservation. We were a little late as I forgot my wallet in my car and had to use a Lyft. A couple hours before arriving, I called to ask if they had a private lot for parking because I didn’t want to struggle to find a parking spot. I was told no, which was fine. However, when I got there, they had valet services… I was very confused as to why didn’t that say that when I called about the parking lot… I would’ve utilized that service as I wanted to make a few stops after dinner. Check in was a little hectic. The host(s) seemed busy and someone disorganized and uncoordinated. After a few minutes of waiting, we were sat and our waitress was Shelly. She was friendly and came over promptly. At 9:07pm, we ordered drinks and apps. We got the calamari and the pork belly. I ordered a cocktail and my date got a glass of wine. I really wanted the angry shrimp as I had viewed the menu prior to coming. I was told by Shelly that they no longer serve that item due to complaints. I was told they only served it for a week when it was put on the menu. We placed food order at 9:17pm after complimentary bread was brought to the table. I got the Sure Thing w/ 16oz ribeye and mashed potatoes. I chose the bananas foster bread pudding for the dessert. My date ordered the cowboy cut ribeye with asparagus. The drinks came at 9:24pm, which was 15 minutes after ordering. We both enjoyed them. The pork belly came at 9:26pm. Our waitress said calamari look overcooked and sent it back. We received it a few minutes later at 9:29pm. In my personal opinion, there was a lot going on with the calamari. There were seeds, peppers, jalapeños, etc. We had to dig through that to get to the calamari. While I did enjoyed the peppers, it was a bit overwhelming. The pork belly was great. No complaints. Entrees arrived at 10:17pm, a whole hour after ordering. The food wasn’t hot either; it was warm. That was unexpected considering how long it took. Also, the my steak seemed more like a medium rare/rare than a medium. My date’s steak was definitely medium rare/rare in places when it should’ve been medium throughout. With how long it took to get the meal, we just kept it and ate it as we were waiting for the entrees. Personally, my steak wasn’t seasoned enough for my liking. My date said that the garlic butter he got on the side really made his steak enjoyable. Without it, it may have been a different story. Waitress, Shelly, was attentive at first but it attentiveness diminished throughout the visit. I didn’t like how we didn’t get an update for majority of the time we were waiting for our entree to come after we received the appetizers. We also waited a while for her to return after we were done eating. At 10:40pm, my date ordered NY cheesecake to go. I got the bananas foster pudding as my dessert course. I received my desert around 5-7 minutes later. I the main portion of it was soft and delicious. I want a fan of the caramel sauce on top as it was hardened. It would’ve been better if it was actually a sauce. My date at the cheesecake later on and they enjoyed it. For this to be an upscale steakhouse, the experience was not up to par. The tables were SO close to together that we could clearly hear conversations of people around us. I repeatedly saw staff standing by the private room doors on their phones and conversing. The only other upscale steakhouse I’ve been to in the area was Perry’s and it was more superior than here. I would recommend Perry’s over Sullivan’s any day! My experience at Perry’s was PERFECT! There, I received the best steak I’ve ever tasted. Sullivan’s website says “A steakhouse experience should be unforgettable. That’s why Sullivan’s is rooted in the rich tradition of classic steakhouses, but with a lively twist that turns every meal into a night to remember.” This experience was unforgettable, but not in a positive way…
Location
Contact Information
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