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Texas Roadhouse - Steakhouse in High Point, North Carolina

Texas Roadhouse

4.1 (3266 reviews)

3940 Brian Jordan Pl, High Point, NC 27265

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in High Point, North Carolina

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

The reviews for Texas Roadhouse are mixed. Several customers praised the food quality, particularly the country fried chicken and pork chops, along with excellent service. Many enjoyed the overall consistent experience across different locations. However, some diners faced significant issues, including undercooked and improperly cooked steaks, with one customer expressing frustration over their meal being returned multiple times. Several others noted poor service and long wait times for to-go orders, indicating management could improve efficiency. The quality of specific dishes, like the blooming onion and mac and cheese, received negative feedback for being poorly prepared or cold. Overall, while the food can be enjoyable, service consistency appears to be a significant concern at some locations.

Key Features

Service options

  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.1 out of 5
5
1955
4
593
3
231
2
152
1
335
Based on 3266 reviews

Alex Drummer

1 month ago

I am SO upset that I spent 60$ for me and my partner to eat here. I will provide pictures with this review, but to get started I’ll say that everything we tried next was more and more of a disappointment. To start, they didn’t give us any gravy (I ordered country fried chicken and partner ordered country fried steak), the blooming onion was not peeled well at all. With every bite we were getting big pieces of skin that were inedible. The Mac and cheese was 90% raw noodles with a little cheese on top and no flavor. The ribs were extremely dry, the fries were soggy and dry, and to top it off it was all ice cold. I will throw in the positives though it doesn’t at all make up for the lack of satisfaction all around. The potatoes were nice, and the green beans were good. But we ended up throwing away 50$ worth of food

Christopher Konopka

2 months ago

I love this place This particular one was excellent as well as all the other locations I've been to. Country fried chicken was delicious. our waitress and staff, awesome. I've been to these restaurants all over the country, and the service, quality, and consistency is the same. This owner should be very proud. Thank you!

Sadikshya Dahal

3 months ago

I loved pork chops. Our server was amazing. She won hearts when she brought 2 basket of bread for our table. ❤️❤️

Dinesh Pattel

6 months ago

22SEP2024 Texas Roadhouse@Greesboro NC USA Visited 11.30am luschbwith Renday/Qorvo engineer for lunch Always checked on and never had an empty glass or rolls basket. The food was cooked perfectly and came out very quickly. 1s time for me …we have lived here that we were able to get in without an hour long wait so it was nice. We will definitely be back again. Thanks Randly

Abby Nerogic

4 months ago

Came in on a Friday night to celebrate my birthday. Joined the wait-list on yelp because their website didn't work, and checked in with the host once we arrived. Only waited about 15 mins! The service was great, and the rare steak I ordered came out great!

Marci Gondek

2 months ago

We've been coming here several years now & always enjoyed the food...except for tonight. We ordered 2 lg Fillets & the T-bone, all MEDIUM. My husband's filet was PERFECT. My son's filet was MEDIUM RARE. My T-bone was WELL DONE, no pink whatsoever. The waiter took it back. Eventually when the rest of my party was finished with their food, my steak came out. It was RARE and cool to the touch. The manager brought it over. I didn't want to send it back bc lord knows what I'd end up with, so I asked for a to-go box. I've included a pic of my "MEDIUM" steak.

Anthony Gianatasio

2 months ago

I ordered a sirloin medium that was cooked well done the FIRST time they had brought it to me. They asked me to cut into it so I did and I told them to bring it back. After waiting another 20 minutes, they brought a new steak that was way over cooked as shown in the picture. I thought this was ridiculous and didn’t even get to eat the steak that I ordered.

Tennis Pro

We LOVE the food at Texas Roadhouse...BUT, we can't seem to get past the poor management at Brian Jordan Place. I got the promotional email for to-go family packs last week. I filled out the order and it went through. But no confirmation email. Surely it will come. I called yesterday. Finally got a manager on the phone to check. She put me on hold and never came back. Showed up today for my scheduled 5:00 pm pickup. I found a line of unhappy people waiting. Everybody waiting. Waiting....waiting...waiting. So far the fastest customers have had to wait only 45 minutes past their pickup time. They're lucky to get out only 45 minutes late. Waiting....waiting....waiting.

Location

Contact Information

Hours of Operation

Friday 4–11 PM
Monday 4–10 PM
Saturday 11:30 AM–11 PM
Sunday 11:30 AM–10 PM
Thursday 4–10 PM
Tuesday 4–10 PM
Wednesday 4–10 PM

Price Range

$10–20