
Outback Steakhouse
3500 Mt Moriah Rd, Durham, NC 27707
About Outback Steakhouse - steak house in Durham, North Carolina
Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Customer Review Summary
Positive experiences highlight excellent service and delicious food. Brittany, a server, was praised for her friendly demeanor during a birthday dinner. Another reviewer appreciated Jabari's outstanding service and knowledge. The atmosphere is energetic and welcoming, with a recommendation for the juicy burger and crispy fries. Customers enjoyed new menu specials and the sea salted cookie dessert. Negative reviews focus on poor service, food quality, and unsatisfactory carryout experiences. One customer reported a serious issue with metal screws found in their food, leading to a complaint. Overall, experiences vary significantly between excellent and disappointing.
Key Features
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Braille menu
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Hard liquor
- Healthy options
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Quiet
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
- Usually a wait
Payments
- Debit cards
- NFC mobile payments
Children
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
John McAllister
Came here for my birthday dinner. Brittany took fantastic care of us!! Her friendly demeanor made us feel like we were “regulars”! The food was great! We both had 6 ounce Victoria Filet with salads, potatoes, and veggies plus a glass of wine. Kaley, one of the managers stopped by to check in and was delightful!! Couldn’t have had a better birthday dinner experience!!
Chad Walsh
Bad. Had waited two years from our last bad experience to give them another chance. Ordered a blooming onion and some chili from their curbside takeaway. Received a container approximately 1/4 full of sauce for the onion. The chili I ordered was a “crock” size based on their menu and appeared to be larger than a cup (based on calories associated with each). What I received was a cup at best. Anyway, if you eat on site and can have things fixed if wrong is one thing maybe, but I definitely don’t recommend carry out.
Yolanda Brown
I enjoyed my visit. I wanted to sit at a table but after I grabbed a drink at the bar to wait, I just stayed at the bar. They have a margarita flight that hit the spot. The salad, steak, and asparagus were just like I remembered from my business travel days. The bartenders were wonderful and checked on me at a good cadence.
Carolyn Kerr
The food was delicious and our server Jabari was outstanding. He was patient, answered all of our questions, and did everything with a pleasant demeanor and smile. We will definitely request him on our next visit! Thanks for providing a wonderful dining experience.
Stuart Saward
What a terrible experience. The location wasn't busy at all and we started off with a long wait time, for any service. When the server finally arrived, she was grumpy, but reasonably polite. We ordered food, one steak arrived freezing cold and was sent back straight away. It arrived back, a tad warm, but not like it should've typically been. the baked potato looked like it was smothered in oil, looked and tasted old. We began to "eat" Out other steak, was also just warm, but was very hard to cut even with a steak knife, it was not any sinue it was just hard. I then moved onto my baked potato and on my 2nd bite, I felt something hard in my mouth, It need broken my tooth off. I took it out, only to find a "SCREW" in the food. I called the server to call the manager. She finally arrived after 5 minutes and I showed her the issue, to which she apologized. I told her I felt sick and wanted to throw up just thinking that this was in my mouth about to be swallowed. I told her that I would not be paying for the food and that I would be leaving. She said that was ok to do that. I asked her if it was her what would she have done/said, I was told that she would've told the server and asked for a replacement. Her attitude towards me and my family was condescending and damn right rude. I asked her if this was her would she pay for it, to which I was told "yes". Her approach to it was non caring, didn't give a crap. Either way, I asked her does she want me to pay for it, to be told, "well you dont wanna pay for it, so what can I do" If I was in her shoes, I would've have shown some empathy, and telling my customers that this issue would be dealt with swiftly, with nothing to pay. So, I ask.. Bad food, Metal Screws in customers food. What kind of operation is being ran there? I feel ill. this was my first, and now last experience at outback, I will never go again. I have also logged a complaint with HQ.
John Wesp
Outback is the perfect place to enjoy a delicious meal in a well-organized, clean, and welcoming environment! The atmosphere is full of energy, making every visit exciting and enjoyable. The management and staff go above and beyond with their kindness and hospitality, ensuring a fun and satisfying experience from start to finish. If you're craving a mouthwatering meal, I highly recommend their juicy burger and crispy, golden fries—absolutely delicious! Every bite is packed with flavor, making it a must-try for anyone who loves great food at a great price. Thank you again for a fantastic lunch! I can’t wait to come back for more. If you're looking for a place that delivers quality, taste, and top-notch service, Outback is the place to be!
Kia-Tishayn Harrell
I had the pleasure going to this location after a colleague sent me a gift card. We had a nice time with the fellow patrons and our bartender Treasure was indeed that a treasure. We had been watching a WNBA game and she changed the channel on the big screen so we could watch it comfortably. We tried some of the new specials on the menu and were pleasantly surprised. The best part was the sea salted cookie desert. I might just go back for that!!!!
Joshua Best
Wonderful place to eat! Great portions, and taste! Took my family out to eat for my wife’s birthday. Wonderful experience
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