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SOGO Japanese Seafood Steakhouse - Steakhouse in Concord, North Carolina

SOGO Japanese Seafood Steakhouse

4.3 (1427 reviews)

970 Branchview Dr NE, Concord, NC 28025

Japanese restaurant
Grill
Asian restaurant
Personal chef service
Seafood restaurant

About SOGO Japanese Seafood Steakhouse - steak house in Concord, North Carolina

This relaxed hibachi spot also offers lunch & kids' menus in a shopping center setting.

Customer Review Summary

Overall, reviews for SOGO Japanese Seafood Steakhouse reveal a mixed experience for diners. Many express disappointment with long wait times, especially for takeout, with one instance cited of a 45-minute delay. There are complaints about incorrect orders leading to further wait times. While the food quality is often praised—described as delicious with generous portions—issues with service, particularly from the waitstaff, are highlighted consistently. The cooking experience is noted to be enjoyable, and the restaurant is appreciated for its hibachi style dining, though some express frustration over the overall management and staffing problems. Overall, while the food receives positive remarks, the service and operational efficiency appear to be significant drawbacks.

Key Features

Service options

  • Takeout
  • Dine-in

Highlights

  • Great cocktails

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Healthy options
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Groups

Planning

  • Accepts reservations
  • Usually a wait

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
921
4
285
3
88
2
37
1
96
Based on 1427 reviews

Lauren Stroh

2 months ago

Went here for lunch and I was really disappointed. SOGO never lets me down but here’s the pictures of my steak. I got it to go and of course I wasn’t going to take it back. So much fatty chewy pieces I couldn’t eat.

Brianna Capristo

I have been multiple times all for take out. The take out takes slightly longer than other places but none the less it’s at least hot and decent. This time I placed my order at 7:30 and did not receive it until 8:15. I then checked and they gave me a side order of vegetables instead of a side of shrimp so I had to wait another 10 minutes. It’s decent food but not worth waiting almost an hour to take out.

Deanna Taylor

Food is great, they cook your food right in front of you. Each table holds 9 people at a time. They have an option to share a plate, but stops at 6pm. Last time I went we waited 2 hours for our food. I kept seeing people that came in after me get their food/cook before myself. 1 person from my table ending up leaving. I'm not sure why we kept getting passed by. Other than this incident the food was really good and you get so much. I always have so much I have to take food home.

Torie Rene

We have a few go to meals when we are traveling and at home and one of those is hibachi! We love it and try and visit new hibachis everywhere we visit. We stopped in for lunch and my boyfriend got the chicken teriyaki which came with honey carrots, veggies, rice/noodles and a side salad. The attendant at the desk who took the to go order was very pleasant. Cute little restaurant too, they also have the option to be seated and have the chef cook in front of you. We will be back while we are in town. Unfortunately I didn’t get any photos because we were so eager to dig in!

Anna Rozsakhatska

5 months ago

Delicious food. Long wait, that's why 4 stars. We waited to get in, we waited on the cook, and we waited to get our check to pay.

Brittany Yoder

Let me start by saying the food is wonderful. The chefs are great and food is consistently delicious. HOWEVER, the experience is terrible every single time. The wait staff is absolutely horrible. You never get refills or the opportunity to ask for anything. I have also attempted to order online multiple times for pickup and the order not even get accepted. Yesterday, I ordered online for a delayed pickup and when I got there, the food was cold and was not what I ordered. The hostess tried to claim the food was correct but after persisting it was not, she finally offered to remake the plate. I returned the incorrect plate and asked her to call me when the new was ready. After 40 minutes, I finally went in to check on the order. It had been sitting on the counter ready for a long time; she just didn't bother to call as she said she would.

Rio P

1 year ago

This is the best Hibachi restaurant in the area. They have the best prices, the food is cooked perfectly, and portion sizes are plentiful! It's great for big crowds! The chefs are interactive when cooking, it's a part of the experience. I think it's a place for the whole family!

Ken

2 years ago

1. Here's your HOUR AND HALF wait!!! 2 Servers and 2 cooks on a weekend night!!! More empty tables than there are employees. 2. Sanitation score TANKED in the last two weeks. ENOUGH OF THIS. Get and retain some employees. There's too many other places to eat.

Location

Contact Information

Hours of Operation

Friday 11:30 AM–2 PM, 5–10 PM
Monday 11:30 AM–2 PM, 5–9:30 PM
Saturday 5–10 PM
Sunday 11:30 AM–2 PM, 5–9:30 PM
Thursday 11:30 AM–9:30 PM
Tuesday 11:30 AM–2 PM, 5–9:30 PM
Wednesday 11:30 AM–9:30 PM

Price Range

$20–30