SOGO Japanese Seafood Steakhouse
970 Branchview Dr NE, Concord, NC 28025
About SOGO Japanese Seafood Steakhouse - steak house in Concord, North Carolina
This relaxed hibachi spot also offers lunch & kids' menus in a shopping center setting.
Customer Review Summary
Overall, reviews for SOGO Japanese Seafood Steakhouse reveal a mixed experience for diners. Many express disappointment with long wait times, especially for takeout, with one instance cited of a 45-minute delay. There are complaints about incorrect orders leading to further wait times. While the food quality is often praised—described as delicious with generous portions—issues with service, particularly from the waitstaff, are highlighted consistently. The cooking experience is noted to be enjoyable, and the restaurant is appreciated for its hibachi style dining, though some express frustration over the overall management and staffing problems. Overall, while the food receives positive remarks, the service and operational efficiency appear to be significant drawbacks.
Key Features
Service options
- Takeout
- Dine-in
Highlights
- Great cocktails
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Healthy options
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Groups
Planning
- Accepts reservations
- Usually a wait
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Lauren Stroh
Went here for lunch and I was really disappointed. SOGO never lets me down but here’s the pictures of my steak. I got it to go and of course I wasn’t going to take it back. So much fatty chewy pieces I couldn’t eat.
Brianna Capristo
I have been multiple times all for take out. The take out takes slightly longer than other places but none the less it’s at least hot and decent. This time I placed my order at 7:30 and did not receive it until 8:15. I then checked and they gave me a side order of vegetables instead of a side of shrimp so I had to wait another 10 minutes. It’s decent food but not worth waiting almost an hour to take out.
Deanna Taylor
Food is great, they cook your food right in front of you. Each table holds 9 people at a time. They have an option to share a plate, but stops at 6pm. Last time I went we waited 2 hours for our food. I kept seeing people that came in after me get their food/cook before myself. 1 person from my table ending up leaving. I'm not sure why we kept getting passed by. Other than this incident the food was really good and you get so much. I always have so much I have to take food home.
Torie Rene
We have a few go to meals when we are traveling and at home and one of those is hibachi! We love it and try and visit new hibachis everywhere we visit. We stopped in for lunch and my boyfriend got the chicken teriyaki which came with honey carrots, veggies, rice/noodles and a side salad. The attendant at the desk who took the to go order was very pleasant. Cute little restaurant too, they also have the option to be seated and have the chef cook in front of you. We will be back while we are in town. Unfortunately I didn’t get any photos because we were so eager to dig in!
Anna Rozsakhatska
Delicious food. Long wait, that's why 4 stars. We waited to get in, we waited on the cook, and we waited to get our check to pay.
Brittany Yoder
Let me start by saying the food is wonderful. The chefs are great and food is consistently delicious. HOWEVER, the experience is terrible every single time. The wait staff is absolutely horrible. You never get refills or the opportunity to ask for anything. I have also attempted to order online multiple times for pickup and the order not even get accepted. Yesterday, I ordered online for a delayed pickup and when I got there, the food was cold and was not what I ordered. The hostess tried to claim the food was correct but after persisting it was not, she finally offered to remake the plate. I returned the incorrect plate and asked her to call me when the new was ready. After 40 minutes, I finally went in to check on the order. It had been sitting on the counter ready for a long time; she just didn't bother to call as she said she would.
Rio P
This is the best Hibachi restaurant in the area. They have the best prices, the food is cooked perfectly, and portion sizes are plentiful! It's great for big crowds! The chefs are interactive when cooking, it's a part of the experience. I think it's a place for the whole family!
Ken
1. Here's your HOUR AND HALF wait!!! 2 Servers and 2 cooks on a weekend night!!! More empty tables than there are employees. 2. Sanitation score TANKED in the last two weeks. ENOUGH OF THIS. Get and retain some employees. There's too many other places to eat.
Location
Contact Information
Hours of Operation
Price Range
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