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Smokey Bones Cheektowaga - Steakhouse in Buffalo, New York

Smokey Bones Cheektowaga

3.9 (2877 reviews)

2007 Walden Ave, Cheektowaga, NY 14225

Traditional American restaurant
Bar
Barbecue restaurant
Steak house

About Smokey Bones Cheektowaga - steak house in Buffalo, New York

Smokehouse & barbecue dishes fill out the menu of this easygoing bar & grill chain.

Customer Review Summary

Overall, Smokey Bones Cheektowaga offers a mixed dining experience. Many guests praised the service, particularly highlighting servers like Belle and Riley for their friendliness and attentiveness. The food received varying reviews; while some enjoyed items like the fried pickles and Bone Fire platter, others found the ribs dry and lacking in flavor. A few diners expressed dissatisfaction with their takeout orders, noting issues with burnt ribs and inadequate portions. The atmosphere garnered positive remarks, with management engaging with guests to ensure satisfaction. Though the service is highly regarded, consistency in food quality seems to be a concern.

Key Features

Service options

  • Curbside pickup
  • Delivery
  • Onsite services
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Late-night food
  • Quick bite
  • Small plates
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

3.9 out of 5
5
1389
4
667
3
334
2
186
1
301
Based on 2877 reviews

Rebecca Anderson

2 months ago

We had a great time . The food was good and the service was great.. They have the best fried pickles. Our waitress Belle was so nice and was great with my family. We would 100% come back. .

Kyrie McCloskey

5 months ago

We traveled in to Buffalo for a weekend getaway for our wedding anniversary. We originally planned to visit Olive Garden for dinner, but after being told it would be 30 min wait for 2 people, we decided to try this little BBQ joint. We are so glad that we did! Riley, our server was absolutely wonderful! She was an absolute pleasure! We never have had food from here, and as BBQ lovers, I would say both my husband and I were so well pleased with everything. Although we waited a bit for our meals, it was absolutely worth the wait! Towards the end of our meal, the manager on, came around to do her table touches and check in. This isn't a common occurance at many dining places, and as GMs in the food industry, both my husband and I took the time to chat with her and thank her and her staff for a great experience! We give Riley 2 thumbs up for her excellent service, and thank the chefs for a great dining experience!

Caroline Jones

5 months ago

Stopped in here for lunch, wasn’t bad just wasn’t what I expected. The ribs almost tasted like they were baked. Again…Not Bad. I’ll definitely stop in here again to try something else.

Colonel Chaney III

2 weeks ago

So I ordered Uber eats out of desperation because I have no car .. I did something I’m never gonna do again and that’s order from SMOKEY BONES.. They really stayed true to their message because that’s all they gave me was Smoke and Bones .. literally no meat on the ribs and they was burnt …you can literally see the dryness in the pictures I’m gonna upload .. On top of that I called the store asked for a manager because I need a refund .. After spending $30 you just wanna eat .. it’s crazy I gotta order something else and the staff keeps playing on the phone when a customer is calling for a resolution to the issue … TERRIBLE … 0/10 and I’m coming up there to see someone in person !!!

Princess Shara

My husband and I ordered from here for our 1yr anniversary. He ordered the full rack of ribs and I ordered the half rack. His came and were literally 2 bones bigger than mine and it cost double the price of my meal. He bit into them and the were literally dry and hard. The hot honey sauce was delicious. The mac and cheese had no flavor. And the garlic bread was so tiny. I can say the service was nice. And the employees were very kind and inviting. I wish the food was better. I definitely enjoyed the atmosphere for the 20mins we waited for the food. The drinks weren't really strong but I didn't really expect them to be. Smh do better

Shakisha Brewington

1 year ago

When was the last time you visited a restaurant where the manager came over to see if you had a good experience and to personally thank you for coming in? Today at Smokey Bones, she did. My experience was wonderful. The Bone Fire was amazing. The grilled chicken, sausage, sirloin and ribs were tender and smoked to perfection. Felicia and Greta provided outstanding service. They were both very nice and attentive to my service needs. The atmosphere was warm and cozy.

Ayla Grimes

10 months ago

2 days in a row we came here. So glad we discovered it! The food was probably the best I've had in the Cheektowaga area and the service was amazing. Thank you to our server, Felicia, we couldn't ask for better service! Definitely going back soon

Brian James

9 months ago

The presentation of the food was so so. But more importantly, the brisket was not good. Very very salty. Not much meat and mostly fat and charred meat flakes. Overcooked. Certainly not the best BBQ in the area. Their sauces were tasty though. Server was polite and helpful.

Location

Contact Information

Hours of Operation

Friday 11 AM–1 AM
Monday 11 AM–12 AM
Saturday 11 AM–1 AM
Sunday 11 AM–12 AM
Thursday 11 AM–8 PM
Tuesday 11 AM–12 AM
Wednesday 11 AM–12 AM

Price Range

$20–30