
Outback Steakhouse
3670 McKinley Pkwy, Blasdell, NY 14219
About Outback Steakhouse - steak house in Buffalo, New York
Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Customer Review Summary
Overall, customer experiences at Outback Steakhouse are mixed. Many praised the fantastic service and attentive waitstaff. Some enjoyed the food, particularly the lobster tails, steaks, and mac n' cheese, noting they were delicious and well-priced. However, several reviews highlighted issues such as long wait times, cold or burnt food, and communication problems regarding meal components and pricing. A few customers expressed disappointment with the manager's response to complaints, mentioning they would not return again. While some guests loved their nostalgic experiences, others strongly recommended alternatives like Texas Roadhouse.
Key Features
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Braille menu
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Hard liquor
- Healthy options
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
- Usually a wait
Payments
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Rob B
Our waitress/bartender was fantastic. We were seated in a booth by the bar & she was probably the best waitress I've had! I had the twin lobster tails. They were little but the flavor, paprika & butter melted on them was enough that I didn't need the side butter. Hubby had prime rib which he liked. When cleaning the plates I said I didn't care for the rice she offered something else or a salad to take home. I agreed to a salad and she even sent us with a bread. The meal ended with ice cream and a group song of Happy Birthday!
Dana Edwards
Server was kind and apologetic. Food took forever to come out. We have been here almost an hour. We've had two drinks, salads and an appetizer. When the food came out my coconut shrimp was burnt and the food had the audacity to be cold. Yep, cold and burnt. Needless to say we will not be back.
Theresa Lysek
Service was great. Food was ok. Blooming onion was pretty salty. I would not go back.
Alex Ingles
An amazing experience that’s very authentic and has not changed at all over the years. The food was delicious, fairly priced, and very filling. Our servers were kind, fun, and very attentive. The atmosphere is fun and isn’t too overwhelming. Overall a great experience and can highly recommend especially when there are deals going on for various menu items like steak and lobster or all you can eat shrimp.
Craig Lipp
I ordered a sirloin steak without pepper but it still came with a seasoning mix that had pepper in it. I scraped off as much as I could as I don't like to waste food. The waiter did come over and ask how everything was but my mouth was full so I could not speak at the moment. By the time I finished my mouth was burning. When I originally placed the order my husband even told the waiter that I was allergic to Pepper just to emphasize "No pepper!". I told the waiter later on and he had the manager come over to our table. You could tell she couldn't have cared less and said next time just order it with no seasoning. Didn't even offer to take any money off our bill, or a free appetizer, or a coupon for another visit. When the waiter came over I told him I was surprised the manager didn't do anything for me. He walked back towards the kitchen and yelled out "arrogant", how unprofessional! We do not plan on eating there again! Texas Roadhouse Grill is much better!
Linda Bogner
Our waitress told us we get 2 sides with meal. So we asked her what the sides were. She told us to pick 2 sides from menu,never told us they were $2.99 each side. So apparently the 2 sides you get with meal are mixed veges, rice. If that is all you get then why would she ask us what sides we wanted. Again never told us the price of certain sides. This is stealing from customer. Never again will we be going to outback.
Krisanne
Whew go to Texas Roadhouse save yourself the time. Half our steak was fat and the ribs were so hard. Our order came out wrong and we waited over an hour and got served after people who came in after us. The server was extremely kind and helpful but it just overall wasn't a pleasant experience.
Jason Mak
*This review is a copy n paste from Yelp that I did 2-3 years ago.* I visited this Outback w/ my dad and bro after watching the Tom Brady-led NE patriots (at the time, pre-retirement), beat the bills in a thrilling, nail-biter game at Highmark stadium. This Outback was fairly close to the stadium and we were looking for a bite to eat before driving back over the border to toronto. We ordered a bloomin onion, house salad, mac n cheese, NY strip and porterhouse. The bloomin onion was nostalgic. There used to be an outback near the cineplex back home (got replaced by a bunch of different restos) and the bloomin onion was always a must order for my fam. Steakhouse mac n' cheese had me very pleasantly surprised. The pasta was cooked al dente and the curly, fancier noodles were used instead of elbow macaroni. The blend of cheeses was also superb. Very flavorful but not too salty. The steaks were cooked beautifully. Perfect medium rare on the inside (especially the porterhouse). The baked sweet potato was great because it had a lil knob of butter inside and it felt like it was also candied slightly. This visit reaffirmed to me how much I missed Outback in Canada. I can't remember ever having a bad experience. The portions were big, our server was attentive and friendly, and the bill didn't break the bank. I'd definitely recommend this Outback.
Location
Contact Information
Hours of Operation
Price Range
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