
LongHorn Steakhouse
5088 28th St SE, Grand Rapids, MI 49512
About LongHorn Steakhouse - steak house in Grand Rapids, Michigan
Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.
Customer Review Summary
LongHorn Steakhouse in Grand Rapids faced serious allegations from a customer who claimed they and their children caught COVID-19 after dining there, suggesting possible negligence in kitchen hygiene. Conversely, many reviews praised the restaurant for its delicious food, especially steak, with the filet and Ribeye receiving high marks for flavor and quality. Some customers had positive experiences with the helpful staff, including safe recovery of lost belongings. However, take-out orders received criticism for serving undercooked meat and incorrect sides, with one reviewer noting a significant discrepancy in steak cooking levels. Overall, while there are positive dining experiences and commendable service, there are also concerns about food safety and take-out quality.
Key Features
Service options
- Curbside pickup
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Diamonique Tate
Longhorn Steakhouse in Grand Rapids MI gave Me and my 5kids ages 14, 12,10,8, and 2 COVID 19❗️ We immediately felt I’ll the same day after eating we all caught a really bad headache, high fever, body aches, cough, and sore throat I really believe it was done intentionally. I paid good money there even left a $30 rip for them to get us sick. Close this place down obviously they have someone in the kitchen that’s sick and infecting people. We didn’t go ANYWHERE ELSE BUT HERE AND THE VERY NEXT DAY WE ALL WAS AT ER TESTED POSITIVE FOR COVID 19
Martien Timmer
Had such a great dinner. A delicious filet with complimentary sides that would have been enough as a meal. Topped off with the chocolate stampede. A stampede for sure. We shared and filled us up to the brim. I lost my wallet, they kept it safe for me. Next morning 11 am I collected it safe and sound. With great gratitude to the careful staff. Thanks a lot
James Compton
Our first time at this location and it did not disappoint. It was a bit hard to get into the location, and the staff was a little slower than other experiences, but the food was fresh and on point. The steak was cooked perfect and we will be back.
Pamela Renee T
I order LH take-out probably once a month or every other. I have only had one other bad experience but THIS time I ordered chicken (as I usually do) and the meat was RAW and pink…VERY disappointing!!
Max Amillion
Ordered a medium filet. Came to us rare and purple with blood coming out still. Sent it back waited 10 minutes for it to come back purple !!!! Forget that, not worth $32. Also I ordered broccoli and got rice -__- like come on what a scam. You can go to bonefish and get 3x better quality for the same price. (Photo is what it looked like after it was sent back)
c collins
Don’t order take-out steak. Had recently a very good New York strip and made the mistake to order for TO GO. Well-done instead of rare. Delivered not in time and cold. Not worth the effort/ cost.
Aaddron
We love Longhorns, we've been here a handful of times over the years. The restaurant is nice and clean. It's gotten a lot busier over the years but you can still find less busy times to go. The western theme is nice. The food is always good and priced reasonably for what you get. I got the Ribeye this time and it was excellent, beat out another Ribeye I had recently that was $15 more! They make excellent steaks here. And the fries are good too. The portions are great, tho a little smaller on the most recent visit. Service is always solid. They were really hustling around on the busy holiday! I usually go for the burgers here, I think they are great and also a decent value at around $15-16. They are also one of the few restaurants I've been to that serves Mr.Pibb.
Sue Barlow-King
My husband and I went for dinner here last Friday night. Longhorn is one of my favourite restaurants in the states. The food is always amazing! The place was very busy, but we didn’t wait too long to be seated. Our meals were delicious as always! And our server James was exceptional. Friendly and great service. Thank you James n Longhorn for a wonderful night on our vacation to Grand Rapids from Canada 🇨🇦😊💜
Location
Contact Information
Hours of Operation
Price Range
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