
Shula's Steak House
301 E North Water St, Chicago, IL 60611
About Shula's Steak House - steak house in Chicago, Illinois
Former football coach Don Shula's clubby chain serving aged beef & other steakhouse fare.
Customer Review Summary
Shula's Steak House offers an upscale dining experience in the Sheraton Grand Riverwalk with a focus on high-quality ingredients and preparation. Many guests praised the food, especially the steaks and desserts, highlighting the New York strip, filet, and creme brulee. The atmosphere was described as intimate and quiet, making it suitable for special occasions. However, the pricing was noted as high, with some feeling it didn't match the overall experience. Service experiences varied, with many mentioning attentive staff but also some reports of slow service and mistakes with orders. Overall, while the restaurant has standout dishes, opinions on value and consistency are mixed, leading to a range of recommendations for potential visitors.
Key Features
Service options
- Delivery
- Takeout
- Dine-in
Highlights
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
Popular for
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Wine
Dining options
- Dinner
- Dessert
Amenities
- Bar onsite
- Restroom
Atmosphere
- Cozy
- Romantic
- Trendy
- Upscale
Crowd
- Groups
- Tourists
Planning
- Dinner reservations recommended
- Accepts reservations
Payments
- Credit cards
Customer Reviews
Rating Distribution
Hayley Handyside
Food was amazing! My husband and I were in town for a late honeymoon trip. The food and atmosphere where worth every penny. I'm not the biggest steak person and I loved my New York strip. The creme brulee was fantastic!
bobbi h
High end steak house located in the Sheraton Grand Riverwalk Great service, intimate quiet atmosphete. High priced, though it is high quality ingredients and preparation (7oz filet $64) What I ate: Shula's House Salad: Mixed Greens, Tomato, Parmesan, Bacon, Carrots, Grated Egg, Herb Ranch 7oz Filet with blue cheese crust Creme BruleVanilla Crème Brûlée: Vanilla Sugar, Chantilly Cream, Fresh Berries My rating rationale +1 Service +1 Food~Taste/flavor/quality +1 Presentation +1 Atmosphere/vibe +.5 Value (value is tough because this is a very pricey dining spot)
Jennifer Winthurst
I like that they take reservations. They have Coke products. The pop is served in a can with a glass of ice. The can is not cold. I got the 16oz New York strip. I asked for it well done. It came out pink. The manager came up to me and apologized and made it right on our bill. For their sides we had macaroni and cheese, mashed potatoes and the loaded baked potato. All the sides were amazing especially the Mac and cheese. The location is great, It's in the Sheraton hotel. In Chicago there are so many amazing steakhouses, Shula's in my opinion was okay it wasn't bad by any means just not in my top 10. I really appreciated the manager coming to me making sure I was okay about my meal. I feel like they do give great customer service. We did wait almost an hour for our food. It was a Friday night when we went. They brought out fresh bread and apologized.
Leonardo Delgado
I love me some steak! We never tried Shula when we lived in Florida, so for our anniversary trip to Chicago we decided to dine there, being in the same hotel we stayed. I can tell you that it’s overpriced, to the point that I felt that I was going to get charged if I breathed too much. Nothing was excellent or original, starting with the bread service, and finishing with the Costco chocolate cake. My first and last for sure.
Table 4 2 Chicago
This is a hidden gem in the Streeterville area of Chicago. The restaurant it located on the main floor of the Sheraton Grand Chicago Riverwalk Hotel. Both Chef Chayanne and Chef Christian along with our waitress Maria took amazing care of us. DRINKS: Every dinning experience should start with a round of drinks and at Shulas they mix few good ones. We started the night with makers old fashioned garnished with an orange peel and two cherries (yay) and French 75, a lemon forward bubbly refresher. APPETIZERS: It’s hard to find a favorite among the four delicious appetizers we have tried. The smokey flavor of the braised pork belly made my taste buds dance with happiness. The calamari was prepared perfectly with crisp breading on the outside. The Creole Shrimp dish arrived with five jumbo shrimp smothered in delicious Cajun flavor sauce. And of course, we can not forget about the four Mini Ahi Tuna Tacos that came with a huge bank of flavors. Served on a bed of Avocado Mousse, dressed with pineapple relish and gochujang aioli is an absolute must. MAIN COURSE: Per chef’s recommendation we decided on Atlantic Halibut. The fish fillet was perfectly prepared on a bed of sauté Spinach, accompanied with Potato Gnocchi, and dressed with Pickled Fresno and Grapefruit chunks. The 28oz Tomahawk Ribeye, made to the requested temperature, was simply the BEST ribeye I had in the city. Our main course arrived with two shareable sides, fluffy mashed potatoes and mixed mushrooms. Both great side but the mixed mushrooms deserve the extra recognition. Unlike the boring (I mean traditional) white mushrooms served almost everywhere else, At Shulas mixed mushrooms are made with six different kinds of micro shrooms creating a unique dish. DESSERT: Please note that by this time we had a large bag of leftovers knowing that this part of the dinner is also going to be epic. And it didn’t disappoint. The cream brûlée is absolutely amazing and comes on a huge dish garnished with three types of berries. The cheesecake is an absolute bomb. I am a total cheesecake junkie and this one not only hit the spot but as I am writing this review three days later it still has me craving another bite.
Ellen Smith
We made a reservation and arrived promptly. The couple in front of us did not have a reservation. They were seated in the dining room. When we gave them our name they said it would be a long wait (after just having promptly seated the couple with no reservation) and that it would probably be faster to sit in the empty bar which is at the front of the restaurant. We were hungry, so we accepted. The waiter did not appear so we had to ask the hostess again. He then came out and literally slammed the menus down in front of us. The entire dinner service was spotty and we practically had to beg for refills. When we asked to order the desert the waiter declined saying we probably didn’t want to wait the length of time if would take to get it out to us. We decided to have dessert regardless of the long wait and he was mad! This entire two hour ordeal with over cooked steaks and empty glasses, the bar stayed empty but for us and couple after couple came in and was seated in the dining room. I guarantee I will never bother to visit again. And I’m happy to share about this horrible experience with anyone willing to listen.
Scott Pattee
The staff was attentive but not invasive. The food was not cheap, but it was worth the cost. I'm not sure there's a way to order anything here that wouldn't taste divine. Myself and a friend ordered the wagyu, and we both agreed it was quite good. His wife had the burger, and she felt it was the best burger she'd ever eaten. I would highly recommend the desserts, but be aware there's a lot of dessert there. It might be best to split that amongst multiple people or get some of it to go and enjoy another day. I ate here in 2015 and swore I'd come back (having also eaten at one in Orlando), and I'm happy to say it's still an exceptional experience that I will happily partake of again the next time I'm in Chicago.
Maureen LaRaviere
Shulas was a shouldn't. Don't waste your time or money. The butternut squash soup was cold and sweeter than a dessert. Ceasar salad was less than to be desired. The wine was rancid, and I had to ask the bartender to open a fresh bottle. Crab cakes were decent. I've never rated a restaurant this low, but for the poor service and food, I'd never want someone to have the same experience and pay that amount of money.
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Contact Information
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