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Ocean Prime - Steakhouse in Chicago, Illinois

Ocean Prime

4.7 (1188 reviews)

87 E Wacker Dr, Chicago, IL 60601

Seafood restaurant
American restaurant
Fine dining restaurant
Lounge
Steak house
Sushi restaurant

About Ocean Prime - steak house in Chicago, Illinois

Upscale chain known for its sophisticated decor, long wine list & classic steak & seafood menu.

Customer Review Summary

Ocean Prime offers a great atmosphere and excellent customer service, with many reviewers praising the attentiveness of the staff. The food is frequently described as delicious, with specific mentions of the blackened snapper, steaks, and desserts. However, there are notable experiences of poor service and food quality, including wilted greens in salads and subpar lobster linguine, leading to dissatisfaction for some diners. Positive reviews highlight the pleasant ambiance, attentive servers, and great views. Overall, it's considered an elevated dining experience suitable for special occasions, though experiences may vary significantly.

Key Features

Service options

  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Happy hour drinks
  • Hard liquor
  • Late-night food
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Cozy
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • High chairs
  • Kids' menu

Parking

  • Valet parking

Pets

  • Dogs allowed outside

Customer Reviews

Rating Distribution

4.7 out of 5
5
972
4
128
3
44
2
15
1
29
Based on 1188 reviews

Matt Jordan

1 month ago

This restaurant has a great atmosphere and excellent customer service including our waiter and waitress. They were absolutely amazing, attentive and informative. The food was so delicious, I wanted more. But the dessert was just as good!!! This is a great date night place or pop the question to your girlfriend.

DE

2 weeks ago

Easily the most disappointing restaurant experience of my trip to Chicago. The service was HORRIBLE.. (a vast difference from the service I received at Nobu earlier for brunch) It took a while for anyone to acknowledge me, even longer to get my food, and my drink was never refilled. Now onto the food. I ordered a full-size Caesar salad, but what I received was more like a half portion. On top of that, the greens weren’t fresh and crisp like you’d expect from a “fine dining” restaurant… they were wilted, which was unacceptable. Now.. the lobster linguine. I could tell the pasta was made fresh from the texture, but it was terrible. It tasted like they didn’t let the dough rest properly, which affects the overall quality. I barely touched my meal, as you can see in the photo. Service wise, it was terrible. Maybe my experience was different because I was dining alone as a Black woman… maybe there was an assumption I wouldn’t tip, or maybe the service here is just bad across the board. Either way, I was disappointed. I used to live in 90212, within walking distance of the BH location, but never had the urge to try it. I figured I’d give it a shot since I’m staying at the London House for a conference. I will not be dining at Ocean Prime again. SN: To management.. do not leave a BS comment under this review asking me to reach out to you via email. I posted my receipt.. you have my contact information!

Mark Sobanski

1 month ago

The service was awesome! There was a martini I tried that I ended up not liking, and the server took the initiative of taking it back (& off the bill) and got me something else. That was pretty cool. Loved the dim lit ambiance of the place and my steak was cooked to perfection! Loved everything about this place & I look forward to coming back soon.

Genesis S (Gigi)

3 months ago

Ask for Charlie! He was awesome and so was Lin! My husband and I stopped in tonight for dinner. Service was amazing and the food was delicious. If you love truffle, caviar, and deviled eggs - try their deviled eggs! I had the blackened snapper and I will be coming back for that same meal 🙌 Everyone was so kind. Thank God for the valet. Easy in and out.

Betty H

5 months ago

Elevated, fine dining located on E. Wacker Dr. and Michigan Ave. Proper dress and etiquette are required. We made dinner reservations here this Friday night because my husband wanted a good steak. They have inside and outside seating based on your preference (Seems that the patio seating is more relaxed than indoors... indoors is on the second floor). As stater, we had their 'Chop Chop Salad'. As entree, we tried their '8 oz Filet, topped with Bleu Cheese Crust' and 'Chicken Entree' with a side of 'Truffle Mac & Cheese', accompanied by a glass of wine. The steak was tender and simply delicious. The restaurant is beautiful, with great views of the river and city. Our server, Gabriel, was very attentive and helpful with the menu. He made sure to check up on us often. The manager came to our table to greet us and make sure we were satisfied with our visit. Overall, we had an excellent dinner experience here and enjoyed a delicious steak.

Sherron Farmer

1 month ago

I visited a few days ago for Restaurant week. The views and ambience are perfect. Our server Jessica was very attentive and pleasant. And the food was delicious! Not a single complaint about anything. You’ll be thoroughly pleased with your visit to this location.

Christopher Huntley (youcancallmemaurice)

2 months ago

I love Ocean prime and have dined at almost all the locations. This one is consistent across the chain. Berries and bubbles and a prime roll are the perfect start to any evening. Not much to say other than perfect as always.

Liza F

2 months ago

Ocean Prime delivers a top-notch dining experience with its fresh seafood, perfectly cooked steaks, and elegant ambiance. The Chilean sea bass is a standout, and the service is attentive and professional. While it’s on the pricier side, the quality of the food and atmosphere makes it worth it perfect for special occasions or a refined night out. And you must try the bubbles and berries cocktail. Highly recommend!

Location

Contact Information

Hours of Operation

Friday 4–10 PM
Monday 4–9:30 PM
Saturday 4–10 PM
Sunday 4–9 PM
Thursday 4–9:30 PM
Tuesday 4–9:30 PM
Wednesday 4–9:30 PM

Price Range

$100+