
Outback Steakhouse
11101 Southern Blvd, Royal Palm Beach, FL 33411
About Outback Steakhouse - steak house in West Palm Beach, Florida
Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Customer Review Summary
The restaurant has a dimly lit ambiance with cleanliness issues noted at times. Food quality has been mixed; while many enjoyed the blooming shrimp and steaks, there were complaints about undercooked and low-quality meat cuts in some visits. Service experiences varied greatly; several reviewers praised the server Thomas for his attentiveness and friendly demeanor, while others reported slow service and rude host staff. Despite some negative experiences, many customers appreciated the overall taste of the food and the reasonable prices, suggesting they would return for another visit. Some noted specific dish issues, such as inadequate tomato slices on burgers and cold food being served. While there were frustrating experiences, some guests felt the managers were understanding and attempted to rectify issues during their visits.
Key Features
From the business
- Identifies as women-owned
Service options
- Outdoor seating
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Braille menu
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Hard liquor
- Healthy options
- Organic dishes
- Quick bite
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Gender-neutral restroom
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Checks
- Debit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
Kay Louis
Very dim lit restaurant. We got there around 8:30pm so it wasn’t too busy but there were many tables that needed to be cleaned up around us. The food was pretty good. We loved the blooming shrimp. I personally enjoyed the baked potato. I ordered my steak medium but it was served medium well.
LASHAWN TURNER
Thomas, our server, was fantastic! It was our first time coming here and he gave us suggestions on what to order. Everything was delicious, portions were a good size and the cost of each item wasn't expensive. We will be back soon! Thanks to the hostess or manager at the bar with the pretty earrings for the cheese fries. Thanks for the birthday gift!
Jacque Flanagan
Had dinner here with some friends tonight and our server was Thomas. It was so refreshing to have him as our server! He was attentive but didn’t hover and was juggling multiple tables before close but still made sure drinks and food were being ran. Food was delicious and Thomas didn’t miss a beat, kept the drinks coming and created a great atmosphere for us to enjoy ourselves. Highly recommend!
Stuart
August 26th lunch update. Stopped in a couple of weeks ago had the porterhouse steak wasn't cooked correctly. Had a lot of gristle in it and just was not high-quality. Stopped in for lunch today and had a filet minion. it was gristle and fat and almost tasted like It had just been seared on a griddle where they just cooked liver. I will not be coming back ... October 22 update. My cheeseburger was crunchy and good along with the bun like I love but the tomato slice was microscopic and hardly visible and the lettuce was chunk lettuce like what was in my salad. The salad was delicious but that’s not what I want on my hamburger. When I tried to pick it up and eat it all the lettuce just fell out. Then I could hardly tell there was a tomato slice on it it was so thin. I understand things are not normal right now but what makes a cheeseburger perfect for me is a couple of nice lettuce slices along with a nice slice of tomato. Last year. Love this place. We had great Steaks and burgers for lunch but the cook needs a little training on what is medium rare, medium, and medium well. Stopped in and had a porterhouse steak today and it was very good and so was the sautéed vegetables.
Carolina Luis
Disappointing Experience – Long Wait & Poor Quality We decided to have dinner at this restaurant on Saturday night. It was busy, but we were willing to wait. Unfortunately, once we were seated, the service was extremely slow—our food took over an hour to arrive. When it finally did, the quality was very disappointing. The overall experience was frustrating, with poor service and mediocre food. Definitely not worth the wait. Would not recommend!
Opie **
The Hostess was so rude, I was standing right in front of her and she ignored me talked right over me. Then another Hostess showed up she was the one that seated us. Our waiter was nice, our Food was great, I give the cooks a 10 spot on. I especially Loved my sweet potato and broccoli. Yum. The steak a tad under for me but I still loved the flavor...
JZ DG3
I had never actually been to an Outback Steakhouse before so this was my first time. Was here on a Saturday night so it was crowded and we had to wait 20 minutes for our table. Once seated, our server was polite and efficient and took our order. The food itself took a rather long time to come out but I could give them a break as it was crowded. The food itself was all great and I’ve got no complaints. Average pricing and good food. The cheesecake at the end was especially tasty.
Sandra Johnson
It started with a reservation made on the phone for a party of 11. On arrival, we were told they made arrangements for a party of 2, and we could split between tables. After complaining to the manager, she rectified the situation and comp the appetizers. Then it went downhill from there, no drink order was taken, had to ask for bread for the table, despite reminding the server, no Birthday was recognized, no refills were offered, and food arrived cold. We spoke to the manager, and she was very sympathetic while encouraging us to return.
Location
Contact Information
Hours of Operation
Price Range
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