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Red Robin Gourmet Burgers and Brews - Steakhouse in West Covina, California

Red Robin Gourmet Burgers and Brews

4.3 (1392 reviews)

428 Plaza Dr, West Covina, CA 91790

Restaurant
Lunch restaurant

About Red Robin Gourmet Burgers and Brews - steak house in West Covina, California

Chain for gourmet burgers & other American comfort fare.

Customer Review Summary

Red Robin Gourmet Burgers and Brews is well-located, with brief waiting times and satisfactory service. The food quality is commendable, with standout items like the burnt end burgers and pizzas getting great reviews. Visitors enjoy the welcoming atmosphere and friendly staff, highlighting good customer service experiences. However, concerns regarding cleanliness persist, especially in restrooms where hygiene is an issue. Some patrons have reported disruptions from loud guests and pets allowed in the dining area, leading to negative experiences. Overall, many are inclined to return due to the delicious food, diverse menu, and attractive promotions, despite some cleanliness and atmosphere concerns.

Key Features

Service options

  • Outdoor seating
  • Curbside pickup
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Late-night food
  • Quick bite
  • Small plates
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
863
4
288
3
116
2
53
1
72
Based on 1392 reviews

Fernando “FERNO”

9 months ago

The establishment is situated in a prime location, surrounded by prominent businesses and conveniently accessible from the freeway. The waiting time was commendably brief. The service and food were both satisfactory. The restaurant frequently offers enticing promotions and ensures that birthdays are commemorated in a special manner. However, there is a pressing need for improvement in maintaining cleanliness throughout the premises. The floors were visibly soiled, the tables were in an acceptable condition, but the restrooms were in an unhygienic state. Despite these shortcomings, the quality of the food remains commendable.

Kay

5 months ago

Superb customer service and quick to get food out. Everyone was super welcoming and was patient as it was my first time at a Red Robin

Genevieve Martinez

1 year ago

This is my second time eating at a Red Robin, and I cannot remember my first experience. However, at this particular one, the burnt end burgers was delicious and hands down the best burger I have had. The waitress was very nice. Service was quick and it was an overall really great experience.

U V

1 year ago

Since when has Red Robin's started serving pizza?! It freaking amazing 👏 😍 🙌. I've always known them for a burger place, but when I saw the pizza on the menu, I had to try it. I was not disappointed! It was amazing for a burger spot. I thought I'd switch it up by trying the artic cod sandwich with unlimited Broccoli, and I gotta say it was great, would totally try again 😋. Also ordered fish and chips with a side of garlic fries and coleslaw, the best combination. Try the pizza next time you go, it's a must!

Francisco Reinosa

11 months ago

Came here on a a Friday night and was really pleased with the food and service. Greg did a great job taking care of us and burgers were delicious. I highly recommend the Madlove burger with garlic fries.

Brian Fenton

1 year ago

Won't be coming back again. We sat down at a table in the bar area. Ordered burgers and drinks, but couldn't help notice a few loud patrons sitting at the bar. We then noticed the 2 dogs they had with them.... SITTING WITH THEM AT THE BAR. One dog laying down on the bar stool and the other on the person's lap. No employee nor the manager had an issue with this. When they left nothing was wiped down or cleaned. Who knows what other disgusting things they let go on inside this restaurant. Easy pass on this place.

Craig Hopkins (sweet tooth)

Situated at the West Covina fashion mall Red Robin gourmet burger provided a wonderful lunch. It's got a neat sports bar like atmosphere. I got the Red Robin cheeseburger. It was delicious and came with an endless side. I didn't go that option I went with the onion rings which are not endless and found them to be delightful. I witnessed a full order of onion rings go out to a table next to me and it was stacked high. Boy did that look delicious. Our server was the bartender and our food was brought out by the staff which seems to happen nowadays and all these restaurants. She was busy all over the restaurant what's the minister service available for our table.

Kimberly H

1 year ago

Been to this location many times. Hadn’t been in awhile. Took awhile for someone to notice we were standing there waiting to be seated… not crowded at all, clean restaurant, always love their food and large menu, great service at the table, good happy hour deals. Will return. And recommend

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–9 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$10–20