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Jollibee - Steakhouse in West Covina, California

Jollibee

4.0 (403 reviews)

147 Barranca St, West Covina, CA 91791

Chicken restaurant
Family restaurant
Fast food restaurant
Filipino restaurant
Hamburger restaurant
Takeout Restaurant

About Jollibee - steak house in West Covina, California

Popular Philippines-based chain globally known for its famed fried chicken, spaghetti & burgers.

Customer Review Summary

The overall sentiment about Jollibee's food is positive, highlighting the crispy, juicy fried chicken and delicious peach mango pie. Many reviewers recommended the spicy chicken and noted the good quality of sides like mac and cheese and biscuits. Some customers appreciated specific menu items like the Angus burger and adobe rice, though preferences varied. Service issues were mentioned, particularly regarding unexpected charges and indifferent staff attitudes, leading to some negative experiences. Several reviews noted the expectation of high quality due to the restaurant being near Jollibee’s headquarters. Order accuracy was a problem for at least one customer who received the wrong dish, adding to their frustration. Despite the issues, many expressed a desire to return for the food.

Key Features

Service options

  • Outdoor seating
  • Drive-through
  • Takeout
  • Dine-in

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Coffee
  • Comfort food
  • Quick bite
  • Small plates

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Restroom

Atmosphere

  • Casual

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Pets

  • Dogs allowed outside

Customer Reviews

Rating Distribution

4.0 out of 5
5
216
4
71
3
48
2
28
1
40
Based on 403 reviews

Jamie Foster

1 month ago

Had this the first time in 2019 when I visited the Philippines.. this is my first time trying one here in the US, what better location to try then the one right across the street from their headquarters. We got the half spicy half reg fried chicken bucket with mashed potatoes and 2 pies. The chicken was very crispy, juicy and flavorful.. the spicy had just amount of balanced spice, mashed potatoes ok and the pies were yummy!! This was hubbys first time ever and he was happy!

J Bird

5 months ago

Really Enjoyed the Angus burger, Mac n cheese and Adobe rice. Fried chicken is ok for me but if i had to choose, I prefer the spicy chicken but didn't realize the gravy given with food was for chicken but for rice. Lesson learned for next time visit to retry it properly. Liked the pineapple quencher and spike blood sugar i got after eating a mango peach pie. Be back again if I'm in the area again

Kees Keesler

6 months ago

Good Chicken, love the peach mango pie. 1 Star off on service because it was very deceiving the way they made it seem like a drink was included with the combination meal and then charged extra for it, then said that the specialty drink could be substituted and charged an extra $2 for that so it was $4 more than what was posted without knowing that in advance. Other than that really good experience.

Nonnie Tavisola

3 weeks ago

This store is next to Jollibee's N.America's corporate office, so yes - top quality is expected here.

betty moey

9 months ago

Had the opportunity to try this and since we had visitors wanted to try it as well. We ordered the 12 piece meal deal with 5 sides and 5 peach and mangon pies. The sides were spaghetti, fries, biscuits and Mac n cheese. No additional charge for premium sides. The fried chicken was moist and crispy. Original or spicy and the spicy has a little kick. The order came automatically with gravy which had a bit of a artificial taste instead of homemade gravy. The max n cheese was really good. The spaghetti was a bit sweet. Order at the counter and they will buzz you when the order is ready. Inside and outside seating available. Nice area to dine in or outside.

Lady Young

3 months ago

I want to say that customers are not the gods of this restaurant, but their puppets and must listen to their arrangements. If you order online and go there to pick up the food in advance, you still have to wait until the time comes. Even if they are not very busy, they will not give you food in advance. They are very indifferent and the service attitude of the employees is poor. Avoid this restaurant. I saw others give it one star, they are right

Christian Largaespada

5 months ago

Jollibee is the spot if you're craving some seriously fire chicken! The chicken sandwich is next level—crispy, juicy, and packed with flavor. And let’s not forget about their famous fried chicken. It’s golden, crunchy perfection with every bite. Whether you’re in it for the sandwich or the classic fried chicken, you really can’t go wrong here. Jollibee definitely knows how to bring the heat when it comes to chicken!

Jel Lab

6 months ago

I ordered yesterday at Jollibee Eastland around 5pm-ish, for regular Palabok, 2 Bucket B (1 upgraded to 10-Pc), I got the everything, except regulat PALABOK.. I’ve been craving for it, but unfortunately didn’t receive it. I didn’t check the items, cause nothing is complicated. I was very upset when I got home, that my palabok is not in the bag, instead, another regular Spaghetti.. Hopefully, Jollibee Oxnard will open soon. So that I don’t have to drive that far. Thank you for all the hardworking crew and supervisors.

Location

Contact Information

Hours of Operation

Friday 9 AM–9 PM
Monday 9 AM–9 PM
Saturday 9 AM–9 PM
Sunday 9 AM–9 PM
Thursday 9 AM–9 PM
Tuesday 9 AM–9 PM
Wednesday 9 AM–9 PM

Price Range

$10–20