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Islands Restaurant West Covina - Steakhouse in West Covina, California

Islands Restaurant West Covina

4.3 (827 reviews)

139 Barranca Ave, West Covina, CA 91791

American restaurant
Bar & grill
Family restaurant
Hamburger restaurant

About Islands Restaurant West Covina - steak house in West Covina, California

Beachy gourmet burger chain also serving beer & tropical drinks in laid-back surroundings.

Customer Review Summary

Islands Restaurant in West Covina is praised for its excellent customer service and attentive staff. Customers frequently mention positive experiences with servers like Melissa and Laila, noting their attentiveness and ability to manage large parties effectively. The food is generally enjoyed, especially the burgers and Agua frescas, although one reviewer initially found the food bland and overcooked but later had a much better experience on a return visit. The restaurant has a clean environment, ample seating, and a great atmosphere with tropical decor and sports on TV. Happy hour offers good value, but some selections are only available at the bar. Outdoor seating is available, and employees are accommodating, even providing water for dogs. Overall, diners express a willingness to return, highlighting the establishment's improvements and overall pleasant experiences.

Key Features

Service options

  • Outdoor seating
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Quick bite
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Pets

  • Dogs allowed outside

Customer Reviews

Rating Distribution

4.3 out of 5
5
493
4
210
3
69
2
24
1
31
Based on 827 reviews

Biviana Miranda

1 month ago

It was my first time cooming here Melissa gave us the beast customer service I have ever experience even the manager came out to great us when he found out it was our first time food was delicious and the Agua frescas are amazing definitely returning 😋

Anna Wahinehookae

We always request Lauren when we come here. She takes great care of all our needs and pays great attention to details. Today, I saw a young woman named Ana cleaning the tables. I had to ask fir a manager, and he came to our table quickly. I explained to him how well the 2 ladies worked together, like a tag team, then how well Ana wiped down the booth and swept under the table after. She did that to every table I watched her clean. GREAT JOB DONE LADIES! Thank you both!

Lorraine Finai

The place clean food is good. Our server Laila was amazing on point very attentive. We were a party of 17 people and she didn’t miss a beat no mistake on time service with a smile.

Paulius Liutkus

It is a nice restaurant, located in Eastland Center area of West Covina. I have visited this establishment, several times, in April of 2024, when I used to work in the area. They had a good selection of meals, mostly burgers. Of course, without burgers, they have a good selection of soups. Still, I would mostly order burgers. The prices, too, were not on the expensive side. I would spend mostly between $10 to $20. Of course, I would pay the happy hour prices, since I would come here during my lunch break. Inside the establishment, there was ample of space, to sit down, and enjoy the meals. The waiters, who would attend my table, were helpful and attentive. Of course, I cannot forget to mention, that the place was neat. So, if anyone is in the area, I would recommend to stop by this establishment. The prices, too, at least during happy hour, were quite worth it.

Daniel Betts

My favorite place in town. The food is always excellent and the servers are often friendly and helpful. Great atmosphere with tropical decor and TVs showing sports or surfing videos. A burger and fries usually comes in at just under $20 but there are a few cheaper and lower calorie options as well. On busy days it can take a while to get seated but worth the wait. Outdoor seating is clean if a little chilly in the winter. I bring my dog and sit out there and the employees usually offer to bring a little water bowl out for him. Note that some happy hour selections are only available at the bar, so if that's why you're there make sure to get seated accordingly.

Karen Nieto

1 month ago

Bartender was great! Didn't eat, just had a couple drinks at the Bar. The lemondrop was actually made perfectly. Seems simple but, a hard drink to make. Idea for the theme... add a chicken teriyaki bowl, coconut prawns and loco moco to keep up with the theme. I can get a burger anywhere.

Tonny Lopez

1 month ago

Love it here food is delicious very clean and friendly staff lots of parking

Teri Turner

2 years ago

Normally I would NEVER give a bad review.. but I'm hoping this will help the restaurant. The food was very bland, overcooked and took forever to come out. I have to say, I've eaten at the Islands in Long Beach, and it was AMAZING! So I was really disappointed here. Especially because I hyped it up to my family and it was their first time here. They probably won't be back. 😥I, however, believe in second chances. So I'll try again. If it's better, I'll absolutely change this review. Sorry guys... Re review: 12/7/2022 Went for dinner tonight. Let me just say... they redeemed themselves 100%!!👏🏽👏🏽👏🏽 The food was DELICIOUS!! Everything was made/cooked/served exactly the way we ordered it. Thank you Island's (and Joey our server) for the great food and service! So guys, if something isn't great the first time, don't just walk away... always try to give it a second chance. More than likely, you won't be disappointed that you did. 😉

Location

Contact Information

Hours of Operation

Friday 11 AM–10 PM
Monday 11 AM–9 PM
Saturday 11 AM–10 PM
Sunday 11 AM–9 PM
Thursday 11 AM–9 PM
Tuesday 11 AM–9 PM
Wednesday 11 AM–9 PM

Price Range

$10–20