
Chili's Grill & Bar
3591 El Camino Real, Santa Clara, CA 95051
About Chili's Grill & Bar - steak house in Sunnyvale, California
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Customer Review Summary
Chili's Grill & Bar was fairly busy, but seating was available. Beer and cocktail options were limited, with a disappointing Long Island Iced Tea. Food quality varied; wings were underwhelming, and cheesy fries became soggy. Some customers enjoyed their meals and drinks, noting the clean environment and attentive service. One memorable encounter involved exceptional customer service from Kellie, who made a patron feel appreciated after a tough work shift. The 3 for Me deal received positive feedback, and the desserts were praised as well. However, a significant complaint highlighted poor service, including long waits and unsatisfactory food portions at certain times. Despite some negative experiences, others reported good service and respectable food overall.
Key Features
Service options
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Late-night food
- Quick bite
- Small plates
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Chetan Pangam
Fairly busy on Tuesday evening but enough seating area. They have limited options for beers on tap and canned. They have standard cocktails. The LIIT was not like it supposed to be. It was sweet and made in lemonade. The food was okay. The wings were not that good and fries got soggy with cheese on top of it.
Chester Cunningham
I really enjoyed my meal and drinks. The building and ground were well-maintained. The bathroom was clean. I ate a burger and had a couple of drinks at the bar. I was not disappointed and will gladly return. My bar tender was nice and quite attentive, and my drink never sat empty. My meal arrived very quickly, and all was as hoped for. A nice place to spend some time.
Jasmine Austin
I stopped by this location on my way home from work after placing a mobile order and I had the greatest customer service today. Kelly served me and she was very sweet and very professional. The best customer service I had received in a long time. I had let her know that I work at a dialysis center and I had just got off of a long shift. Kellie thanked me for what I do and I’ve never felt so appreciated in my life. I had just put in my two weeks notice at my job because I was becoming overwhelmed and due to her being so kind to me. I have the courage to continue working at the dialysis center. Sometimes the message you need to hear comes when you least expect it. 🥹 I love this Chili’s. They are so nice. The food is very delicious and fresh. Thank you so much for you kind words Kelly . You deserve all the raises
Mo G
3 for me deal is always a hitter! We go back evertime I think it's about time we get a customer appreciation discount 😁🫡😉
Melissa
The food was delicious,the desert was even better and our server Kevin was amazing..always checking on us but not bugging..he was awesome!!
Margaret Tashiro
Sat in the bar area. Was seated asked for menu she never returned. Asked bartender after he returned to bar 15 mins later. Was NOT busy with customers either. Won't return to this location. Coleman location has great food and service. Rather go there. I ordered the 3 for me deal with fries, big smash burger, cherry coke and chili. Never got a refill for my soda. For this location which was not busy at 130pm on a Sunday afternoon the service wasn't good and burger was dry. I was starving so ate half. I couldn't wait for bartender to come back to bar. Only had 2 men at the bar and 2 other customers who already had their food. I RECOMMEND THE 3 FOR ME DEAL. It's a great deal.
Mike Domler
This was by far the worst experience I have ever had at any chili's. The servers need to not judge a book by its cover. I ordered two different drinks for myself, only got one straw, both glasses were full to the top with ice. When I placed my order, the waiter suggested I do something different as it would be more affordable. My entire basket of chips was nothing more than crumbs. My main dish was an extremely small portion compared to any other chili's restaurant that I have gone to. Once I was done with my meal, I placed a $100.00 bill on my table and waited for 33 minutes for the server to stop at my table. I heard him ask 4 other tables if they were interested in desert, then proceeded to walk passed my table never asking if I was interested in desert. Such poor service for someone who just got off of work that wasn't in their best outfit. I will NEVER visit this location again. Too bad since I usually go at least once every other week.
Mohamed Araji
As good as it gets for a chilli's! Great service, respectable food this time. Honestly I have nothing to complain about . Well done guys.
Location
Contact Information
Hours of Operation
Price Range
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