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BJ's Restaurant & Brewhouse - Steakhouse in San Bernardino, California

BJ's Restaurant & Brewhouse

4.3 (3086 reviews)

1045 Harriman Pl, San Bernardino, CA 92408

Restaurant
Bar
Brewery
Sports bar

About BJ's Restaurant & Brewhouse - steak house in San Bernardino, California

Family-friendly chain outpost pairs familiar pub fare with an extensive list of house brews.

Customer Review Summary

BJ's Restaurant & Brewhouse has received mixed reviews from customers. Some diners enjoyed their meals, highlighting the good service and delicious desserts, particularly the pizookies. However, several patrons experienced long wait times for food and issues with takeout orders, including cold and incomplete meals. Despite some positive feedback about the attentive staff, there were complaints about the cleanliness of the facilities and overall dining experience, leading to disappointment. The restaurant is popular, but some customers suggest it has room for improvement, especially with its takeout service and consistency in food quality.

Key Features

Service options

  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Quick bite
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations
  • Usually a wait

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
1864
4
753
3
230
2
80
1
159
Based on 3086 reviews

Mark Taylor

4 months ago

We went here to get some pre-marathon food. I got the chicken fettuccine Alfredo. It was pretty good but very creamy or saucy. My wife got the Santa Fe chicken salad and it was OK. We went on a Friday night at five and got seated by about 530. It’s a pretty popular place. The pizookies looked good, but we did not get one. We will have to come back and try one.

Kristal Tanner

2 weeks ago

I don’t usually like to leave poor reviews but I ordered take out and received a text it was ready- I had to wait 35 mins for them to bring it out. There were four hostess lady’s who were standing around not doing anything while the take out line piled up and several people remained waiting without having been helped. When I finally got my food I found that my order was incomplete and cold. Very unpleasant experience, I do not recommend visiting this restaurant

Xavier Ortiz Ramirez

5 months ago

BJ’s San Bernardino – A Tale of High Hopes and Cold Pizzas "Come hungry, leave disappointed." That sums up my latest visit to BJ’s in San Bernardino, and it's a shame to say that this was my second letdown here. As I walked in, I should have heeded the song in the waiting area — "What Doesn't Kill You Makes You Stronger" (thanks, Kelly Clarkson) — but the allure of a free Pizookie drew me in. At first, things started smoothly. Our server took our drink orders within 15 minutes, and appetizers arrived another 15 minutes later. We ordered a mix of items: two pizzas, nachos, a steak with fries, and a jalapeño burger. Shortly after, the shift change began, and that’s when things started going downhill. Our entrées took an excruciating 45 minutes to arrive, only to land on our table cold. Not warm-ish — genuinely cold, like they had been sitting out as long as we had. The server delivering them faked carrying a “hot,” plate, but the refrigerator-cold tomatoes on the pizza begged to differ. My kids barely batted an eye as they tucked into their cold food; I guess school lunch has prepped them well for suboptimal meals (that’s another story). For $25 a plate, the experience simply didn’t match the price tag. Sure, the manager came over and knocked about $30 off the bill after we complained, but it didn’t quite erase the disappointment. To be fair, both servers were polite and tried their best, but they were clearly overwhelmed — and a shift change in the middle of our meal added to the chaos. The facilities didn’t help the case either. Both the bathrooms and outdoor areas seemed poorly maintained, which only reinforced the overall sense that this BJ’s has lost its luster. Hopefully, they’ll get their act together soon. As for me, I’ll give them one last try in a year — fingers crossed for a warmer, cleaner experience.

Muther Clucker

1 month ago

Update: Had a girl bartender with the Unqiue eyes. She is just as great as the guy. They are always so amazing here. Having another perfect experience. This BJS is better than the Victorville one. Always good food and good service. Amish has been my bartender many times and he’s the best. I enjoy his great service. This place has the best happy hour. waiters here are great. The bartender named Adrain is so great he’s so on top of everything while making it look easy. Love the food and the environment. Great place after a hard day.

Deborah Howard

6 months ago

I love the app it allows me to check in to get in line making my wait less once at the restaurant! Daisy, my server was awesome! Attentive, professional, and friendly! The food was delicious! I really enjoyed the new chili crunch pot stickers! Absolutely delicious 🤤

Jiji Tux

2 months ago

Service is always great here. Today I was disappointed with my to-go order. Pizza was basically dough with toppings, lacking sauce and cheese , toppings falling off .

Danielle Hamilton

6 months ago

Outstanding service as always, but tonight was especially outstanding. My boyfriend had a flight to catch, so we needed quick service. The service staff Amy and Adrian in addition to the managers were ON TOP OF IT. So accommodating and attentive to our needs and very respectful of our time. Everyone was so kind too as usual. Just really an outstanding restaraunt. Oh, and the food is delicious as well of course 😋

Ezequiel Rivera

2 months ago

We always have great experience with the service and food. The food is good overall but the desserts are always the best.

Location

Contact Information

Hours of Operation

Friday 11 AM–1 AM
Monday 11 AM–12 AM
Saturday 11 AM–1 AM
Sunday 11 AM–12 AM
Thursday 11 AM–12 AM
Tuesday 11 AM–12 AM
Wednesday 11 AM–12 AM

Price Range

$30–50