Gaucho Grill Pasadena

I was expecting better service and quality for the location and price tier. We waited an hour for their “express menu” dishes. I started to wonder if they had to slaughter and butcher the cow in the back. The tables v were only at 70% capacity but it took over an hour to get our entrees, the room was cold and the food was barely warm by the tile it made it to our table. Unless I’m invited for business but a client or something I’m not willing to give this place a second shot. There only positives were the candle lit ambiance and the cool cowboy logo.

I was expecting better service and quality for the location and price tier. We waited an hour for their “express menu” dishes. I started to wonder if they had to slaughter and butcher the cow in the back. The tables v were only at 70% capacity but it took over an hour to get our entrees, the room was cold and the food was barely warm by the tile it made it to our table. Unless I’m invited for business but a client or something I’m not willing to give this place a second shot. There only positives were the candle lit ambiance and the cool cowboy logo.

My first time coming here, weekday dinner and it was great. I tried a little bit of everything. I enjoyed the shrimp empanada, although I tasted more cheese than shrimp. The muscles were fantastic. Both the ravioli and lasagna were full of flavor and texture. They have a full bar and a lot of outdoor seating available if that’s what you prefer.

My first time coming here, weekday dinner and it was great. I tried a little bit of everything. I enjoyed the shrimp empanada, although I tasted more cheese than shrimp. The muscles were fantastic. Both the ravioli and lasagna were full of flavor and texture. They have a full bar and a lot of outdoor seating available if that’s what you prefer.

We tried the Dine LA dinner menu with couple other friends. The restaurant was busy and not enough servers. Needless to say that we waited and waved to our waitress many times. She kept walking and didn't pay attention to our table. Other people like the manager and the hostess were helping us to order our desserts and fixing one of our desserts. My friends upgraded to the Tomahawk Ribeye for an extra $50, they were very disappointed that the meat was very tough. Getting back to the dessert issue, the Tiramisu for my friend's order was like a tiny wedge of a small orange. I have never seen a small slice of dessert in any restaurant. It's unacceptable. She asked the hostess to speak with the manager, the hostess replaced the Tiramisu right away. We'll never come back to this restaurant again.

We tried the Dine LA dinner menu with couple other friends. The restaurant was busy and not enough servers. Needless to say that we waited and waved to our waitress many times. She kept walking and didn't pay attention to our table. Other people like the manager and the hostess were helping us to order our desserts and fixing one of our desserts. My friends upgraded to the Tomahawk Ribeye for an extra $50, they were very disappointed that the meat was very tough. Getting back to the dessert issue, the Tiramisu for my friend's order was like a tiny wedge of a small orange. I have never seen a small slice of dessert in any restaurant. It's unacceptable. She asked the hostess to speak with the manager, the hostess replaced the Tiramisu right away. We'll never come back to this restaurant again.

Disappointed for the Price I really wanted to love this place, especially since it’s new and has a lot of buzz. The ambiance is beautiful, and you can tell they put effort into creating a high-end dining experience. However, the food just didn’t live up to the price tag. It was mediocre at best—nothing terrible, but nothing that justifies the cost. Service was a mixed bag. While the staff was friendly and clearly trying their best, the wait times were painfully long. It took forever to get our food, and even small requests (like refilling water) seemed to take too long for a restaurant at this price point. Overall, I’d say there are better options in this price range. Hopefully, they work out the kinks because the potential is there, but as of now, it’s not worth what they’re charging.

Disappointed for the Price I really wanted to love this place, especially since it’s new and has a lot of buzz. The ambiance is beautiful, and you can tell they put effort into creating a high-end dining experience. However, the food just didn’t live up to the price tag. It was mediocre at best—nothing terrible, but nothing that justifies the cost. Service was a mixed bag. While the staff was friendly and clearly trying their best, the wait times were painfully long. It took forever to get our food, and even small requests (like refilling water) seemed to take too long for a restaurant at this price point. Overall, I’d say there are better options in this price range. Hopefully, they work out the kinks because the potential is there, but as of now, it’s not worth what they’re charging.

I was so excited to finally try this place today since we were in the area. I used to go to their Burbank location before they closed it down. I made reservations off OpenTable but we got there earlier so they were still able to sit us during lunch. They have a special lunch menu going on that I was going to order from but our waitress said I couldn't sub out the potatoes that comes with the steak with fries which I understand. So I got the New York Strip (Ojo De Bife) at medium rare with fries and asked for no butter on the fries, my wife got the Sea Bass. I asked for a coke to drink and when I drank it, it was flat. Our waitress didn't come back to us for over 10 minutes even though I saw her walking around near the kitchen but she just never look at my direction. So I went to the bartender to ask if I can switch to a sprite instead. He let me taste the sprite first and it was flat as well so I just stuck with water. When the waitress finally came to our table to check in, I let her know about the soda being flat and she said she would take it off the bill. Another waiter came to our table with some empanadas but I told him. We didn't order that. The menu said on the steak that it will take about 30 minutes to make so I understood that and we just ate the bread while waiting. I overheard that they messsd up on my fries since the put butter so the waitress got them to remake it. We had to wait a little longer for our food, once it finally got to our table I was ready to eat my steak. But the plate was cold, the steak was not hot or warm so I know it sat out on the counter while they were remaking the fries. The fries were hot and good, just needed some black pepper but they didn't have that at our table. My wife like the Sea Bass, she thought it was flavored well and enjoyed the mushroom on the side. When I was ready to pay, I still did not see our waitress come back so I had to flag down the bartender to bring me some boxes and our check. I would not recommend this Gaucho Grill location just based on my experience today and was totally disappointed because I was anticipating coming to this place for a while.

I was so excited to finally try this place today since we were in the area. I used to go to their Burbank location before they closed it down. I made reservations off OpenTable but we got there earlier so they were still able to sit us during lunch. They have a special lunch menu going on that I was going to order from but our waitress said I couldn't sub out the potatoes that comes with the steak with fries which I understand. So I got the New York Strip (Ojo De Bife) at medium rare with fries and asked for no butter on the fries, my wife got the Sea Bass. I asked for a coke to drink and when I drank it, it was flat. Our waitress didn't come back to us for over 10 minutes even though I saw her walking around near the kitchen but she just never look at my direction. So I went to the bartender to ask if I can switch to a sprite instead. He let me taste the sprite first and it was flat as well so I just stuck with water. When the waitress finally came to our table to check in, I let her know about the soda being flat and she said she would take it off the bill. Another waiter came to our table with some empanadas but I told him. We didn't order that. The menu said on the steak that it will take about 30 minutes to make so I understood that and we just ate the bread while waiting. I overheard that they messsd up on my fries since the put butter so the waitress got them to remake it. We had to wait a little longer for our food, once it finally got to our table I was ready to eat my steak. But the plate was cold, the steak was not hot or warm so I know it sat out on the counter while they were remaking the fries. The fries were hot and good, just needed some black pepper but they didn't have that at our table. My wife like the Sea Bass, she thought it was flavored well and enjoyed the mushroom on the side. When I was ready to pay, I still did not see our waitress come back so I had to flag down the bartender to bring me some boxes and our check. I would not recommend this Gaucho Grill location just based on my experience today and was totally disappointed because I was anticipating coming to this place for a while.

We had lots of back and forth because they told us the dont have lamb chops for the variety of meat plate but at the end the bring us!!! Every server said something different and we didn’t know what was going on!! We ordered medium well but meats were well done! The server brought desert at the end to made up for it, which was nice. The taste okay! The atmosphere and design of the restaurant is very good and stylish There are plenty of parking in back for free and lots of shopping stores are around

We had lots of back and forth because they told us the dont have lamb chops for the variety of meat plate but at the end the bring us!!! Every server said something different and we didn’t know what was going on!! We ordered medium well but meats were well done! The server brought desert at the end to made up for it, which was nice. The taste okay! The atmosphere and design of the restaurant is very good and stylish There are plenty of parking in back for free and lots of shopping stores are around