
Outback Steakhouse
20 W Shoreline Dr, Long Beach, CA 90802
About Outback Steakhouse - steak house in Long Beach, California
Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Customer Review Summary
Overall, the reviews for Outback Steakhouse highlight contrasting experiences with service. Cedric is frequently praised for his exceptional, attentive, and friendly service, making dining a memorable experience. Customers commend his impressive menu knowledge, timely refills, and professionalism, even during busy times. In stark contrast, one review details a negative experience with a different server, Kristina, who reportedly provided poor service, including long wait times and rude behavior. This reviewer expressed disappointment, stating they would not return to the location. While the food is generally well-received, service quality appears to significantly influence the overall dining experience.
Key Features
From the business
- Identifies as women-owned
Service options
- Outdoor seating
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Braille menu
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Hard liquor
- Healthy options
- Organic dishes
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Gender-neutral restroom
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Checks
- Debit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Paid parking lot
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
Sky Edwards
Vanessa our server offered exceptional customer service throughout our visit, very attentive yet not overwhelming. This is my 3rd time dining here, food is always on point. I'm a picky eater and they do their absolute best to accommodate me.
Jazmin Fabia
I had the pleasure of being served by Cedric at Outback Steakhouse, and I can confidently say he is one of the best servers I’ve encountered. From the moment we were seated, Cedric provided exceptional service with a warm and welcoming attitude. He was attentive without being intrusive, ensuring our drinks were always refilled and checking in at just the right moments. His menu knowledge was impressive—he gave great recommendations and made sure all our requests were met with a smile. Even during a busy evening, Cedric handled everything with efficiency and professionalism, making our dining experience truly enjoyable. If you're looking for great service at Outback, I highly recommend asking for Cedric. His friendly demeanor and commitment to excellent hospitality make a real difference!
Catie McCool
I'm not the type of person to leave bad reviews, since I also work in the service industry. But our waitress was so rude, I was honestly shocked. Kristina M. took 45min to bring our blooming onion, and our steaks never came. After an hour and a half we finally asked for our food to go. She did not check on us, did not bring any refills for water. We barely saw her. We were not the only people in her section who were neglected. When we finally got her attention, she was extremely short and ignored us when we tried to ask for the check. If I could leave zero stars I would. Definitely not returning to this location.
Arianna Osuna
My server Cedric was the most amazing and charming server ever! He was attentive and super fast with bringing us what we wanted! We were a little demanding at times lol and he handled it with ease. Definitely will be coming again! Love this place!🥰
ULTEI SURANGEL
Just wanted to give a shoutout to our server Cedric. He was the best. He was super attentive while it was super busy. I also wanna recommend the blooming onion to everyone!!! Our night here was amazing a 10/10 for sure, highly recommend!!!
Brenda BJ
First customers of the day. No one else in restaurant. First, the coffee was COLD, lunch steak special was …..funny? I was not looking for all you can eat lol,… but serving size was a JOKE. Service at 11 Am was HORRIBLE… had to continually ask for our server, he forgot to bring our drink, or check on us. Bad experience.
Vee Oates
I've always had good experiences at this location, but I must say my most recent outing was memorable. The food was great. Our server Cedric was very polite and attentive. Having an excellent server always makes dining away from home worth it!
Chili_licious Kitchen
My oh my the service was top tier!! Had the privilege of having Cedric as my waiter and he was phenomenal! He took our orders smoothly and checked on us regularly to ensure a pleasant experience at Outback! Food was 5/5 service was 15/5. Thank you Cedric (he deserves a raise)
Location
Contact Information
Hours of Operation
Price Range
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