Lucille's Smokehouse Bar-B-Que

Our server Max was amazing. The food came out in a timely manner and everything tasted good! The fried chicken, the baby back ribs, and those loaded fries were definitely highlights. The biscuits with butter were so good and so soft. Definitely coming back soon.

Our server Max was amazing. The food came out in a timely manner and everything tasted good! The fried chicken, the baby back ribs, and those loaded fries were definitely highlights. The biscuits with butter were so good and so soft. Definitely coming back soon.

We've been here twice before for the lunch hour, but this time around, we came for dinner. We seemed to have come after the rush as 2 large parties left soon after we arrived. Although seated quickly, we did not receive our food until an hour later. A table that came 30 minutes after us had already gotten their food and left in that while. We didn't get the drinks until 20 minutes after ordering and biscuits 40 minutes later. The food, while good, has been better. We're pretty disappointed with our dinner experience.

We've been here twice before for the lunch hour, but this time around, we came for dinner. We seemed to have come after the rush as 2 large parties left soon after we arrived. Although seated quickly, we did not receive our food until an hour later. A table that came 30 minutes after us had already gotten their food and left in that while. We didn't get the drinks until 20 minutes after ordering and biscuits 40 minutes later. The food, while good, has been better. We're pretty disappointed with our dinner experience.

We arrived and were told that we would be seated in fifteen minutes. We were texted at the 12 minute mark. We checked in and were escorted inside while our guide talked to us. We sat down and our server took our order with great patience. The seating was comfortable. The food was delicious. Servers not assigned to us assisted us when we had questions and requests. Always a great experience coming here. Thank you and God bless you.

We arrived and were told that we would be seated in fifteen minutes. We were texted at the 12 minute mark. We checked in and were escorted inside while our guide talked to us. We sat down and our server took our order with great patience. The seating was comfortable. The food was delicious. Servers not assigned to us assisted us when we had questions and requests. Always a great experience coming here. Thank you and God bless you.

For the past two years, my family has trusted Lucille’s Smokehouse BBQ in Montebello to provide our Thanksgiving dinner. As my mother ages, we’ve relied on this service to make the holiday easier for her, and up until this year, it had been a great experience. Unfortunately, this year was a complete disaster, and I feel compelled to share my disappointment. The beef brisket was thick, chewy, and lacked flavor. The ribs, while edible, were nowhere near the quality we’ve had in the past, whether dining in or catering. The pork was dry and unappealing, and several family members complained about it. The most upsetting part was the macaroni and cheese. It was watery and soupy, completely unrecognizable from the delicious dish we’ve come to expect. While the kids ate it out of hunger, it was clear it was poorly prepared. I’ve attached photos of the mac and cheese to highlight the issue. For $374, this meal was a huge disappointment. This experience not only ruined our Thanksgiving dinner but has also left my entire family unwilling to return to Lucille’s for future meals. If you plan to cater from this location, I strongly suggest inspecting your order thoroughly before leaving to ensure everything meets your expectations. Don’t let a special family gathering be spoiled like ours was. Lucille’s, you’ve lost a loyal customer. I hope you take this feedback seriously and work to ensure no other family has an experience like this.

For the past two years, my family has trusted Lucille’s Smokehouse BBQ in Montebello to provide our Thanksgiving dinner. As my mother ages, we’ve relied on this service to make the holiday easier for her, and up until this year, it had been a great experience. Unfortunately, this year was a complete disaster, and I feel compelled to share my disappointment. The beef brisket was thick, chewy, and lacked flavor. The ribs, while edible, were nowhere near the quality we’ve had in the past, whether dining in or catering. The pork was dry and unappealing, and several family members complained about it. The most upsetting part was the macaroni and cheese. It was watery and soupy, completely unrecognizable from the delicious dish we’ve come to expect. While the kids ate it out of hunger, it was clear it was poorly prepared. I’ve attached photos of the mac and cheese to highlight the issue. For $374, this meal was a huge disappointment. This experience not only ruined our Thanksgiving dinner but has also left my entire family unwilling to return to Lucille’s for future meals. If you plan to cater from this location, I strongly suggest inspecting your order thoroughly before leaving to ensure everything meets your expectations. Don’t let a special family gathering be spoiled like ours was. Lucille’s, you’ve lost a loyal customer. I hope you take this feedback seriously and work to ensure no other family has an experience like this.

We like this location when we want to go to a Lucille's. We always get great service. The staff is friendly and the food is good. They have a big menu, so lots to choose from. We usually get the "Build your own bar-b-que combo". It is great for two (2 & 3 meat option) comes with sides but you can't go wrong with ordering more. The cauliflower bites are our favorite. The mixed drinks are good🍻. #WifeyApproved

We like this location when we want to go to a Lucille's. We always get great service. The staff is friendly and the food is good. They have a big menu, so lots to choose from. We usually get the "Build your own bar-b-que combo". It is great for two (2 & 3 meat option) comes with sides but you can't go wrong with ordering more. The cauliflower bites are our favorite. The mixed drinks are good🍻. #WifeyApproved

Service was ok. I understand they can be really busy. I appreciate the work everyone does to serve a lot of people. The wait for food was a long time, but it is understandable. The food was ok. 2nd time coming here. The barbecue ribs are great. The grilled salmon is great, too. The garlic mashed potatoes taste great. I enjoyed my dinner here with family.

Service was ok. I understand they can be really busy. I appreciate the work everyone does to serve a lot of people. The wait for food was a long time, but it is understandable. The food was ok. 2nd time coming here. The barbecue ribs are great. The grilled salmon is great, too. The garlic mashed potatoes taste great. I enjoyed my dinner here with family.

I only drove for 5 minutes and my pulled pork was already room temperature :/ The thin fried onion side was delicious but has to be eaten at the place (still tasty). BBQ chicken is tasty.

I only drove for 5 minutes and my pulled pork was already room temperature :/ The thin fried onion side was delicious but has to be eaten at the place (still tasty). BBQ chicken is tasty.

1/18/25 Every year we go to Lucille's in Brea, but there weren't tables available this time around. I went ahead and reserved at the Lucille's at the Montebello Town center...... Never Again, never again!!! Service was HORRIBLE!! At first, it was ok. They brought our waters and two drinks. Timely manner. BUT then, she disappeared... We finally ordered our appetizers for our group of 11. The rest of our group ordered their drinks, but it took at least 20/30 min to receive the drinks and another 20 to receive our appetizers. We ordered our entrees right then and there and I ordered my glass of wine and a few more drinks. 30 minutes to receive the drinks and 30 minutes to tell me they didn't have Merlot. I wanted my glass of wine with my dinner. At least 25/30 minutes we received our food but I hadn't received my glass of wine. My meal was over and we all ate our meals without water, drinks, or my glass of wine. Waters were never re-filled. Our table was full of dirty dishes that were not removed after we were done with the appetizers. We were never asked if we wanted another drink..... And I finally got my wine at the end of our night. I was so, so, so disappointed. It was my son's bday and it was very disappointing.😩😩😩😩😩😩. I DO NOT RECOMMEND a large group get together at this location....At All. Food is always great but the service was HORRIBLE!!!😱😱😱😩😩😩😩 We made the best of it, what else can you do 🤷 👍 Our night began at 6pm and ended at 845pm. It normally takes maybe 2hrs at Brea... Not almost 3hrs and you spend most of those hrs waiting on drinks and food. Just bad service, so disappointing..

1/18/25 Every year we go to Lucille's in Brea, but there weren't tables available this time around. I went ahead and reserved at the Lucille's at the Montebello Town center...... Never Again, never again!!! Service was HORRIBLE!! At first, it was ok. They brought our waters and two drinks. Timely manner. BUT then, she disappeared... We finally ordered our appetizers for our group of 11. The rest of our group ordered their drinks, but it took at least 20/30 min to receive the drinks and another 20 to receive our appetizers. We ordered our entrees right then and there and I ordered my glass of wine and a few more drinks. 30 minutes to receive the drinks and 30 minutes to tell me they didn't have Merlot. I wanted my glass of wine with my dinner. At least 25/30 minutes we received our food but I hadn't received my glass of wine. My meal was over and we all ate our meals without water, drinks, or my glass of wine. Waters were never re-filled. Our table was full of dirty dishes that were not removed after we were done with the appetizers. We were never asked if we wanted another drink..... And I finally got my wine at the end of our night. I was so, so, so disappointed. It was my son's bday and it was very disappointing.😩😩😩😩😩😩. I DO NOT RECOMMEND a large group get together at this location....At All. Food is always great but the service was HORRIBLE!!!😱😱😱😩😩😩😩 We made the best of it, what else can you do 🤷 👍 Our night began at 6pm and ended at 845pm. It normally takes maybe 2hrs at Brea... Not almost 3hrs and you spend most of those hrs waiting on drinks and food. Just bad service, so disappointing..