Back to El Monte
Charleys Cheesesteaks and Wings - Steakhouse in El Monte, California

Charleys Cheesesteaks and Wings

3.8 (80 reviews)

400 S Baldwin Ave FC10, Arcadia, CA 91007

Sandwich shop

About Charleys Cheesesteaks and Wings - steak house in El Monte, California

Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.

Customer Review Summary

Overall, Charleys Cheesesteaks and Wings has received mixed reviews. Many customers appreciated the large portions and flavorful cheesesteaks, with a shoutout for the peach lemonade. However, some felt disappointed by the lack of flavor and quantity in their orders, with one customer noting their cheesesteak was not large as expected. Service issues were reported, including long wait times and a lack of customer interaction. Some items like Kimchi Fries received high praise, with suggestions to permanently add them to the menu. Yet, a customer experienced missing ingredients in their chicken cheesesteak, leading to disappointment. Sandwich quality varied, with some enjoying toasted options while others found the sandwiches to be lacking in substance compared to expectations. On the whole, while some dishes and drinks were well-liked, others did not meet customer expectations, particularly concerning service and consistency.

Key Features

Service options

  • Delivery
  • Onsite services
  • Takeout
  • Dine-in

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible parking lot
  • Wheelchair accessible seating

Offerings

  • Comfort food
  • Late-night food
  • Quick bite
  • Vegetarian options

Dining options

  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating

Amenities

  • Restroom

Atmosphere

  • Casual

Crowd

  • Family-friendly

Payments

  • Credit cards
  • Debit cards

Children

  • Good for kids
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

3.8 out of 5
5
45
4
12
3
4
2
2
1
17
Based on 80 reviews

Shawn Sheng

2 months ago

Some nice cheesesteak that are big portions and packed with flavor. The staff are nice and chill and they have lots of options. Also got the peach lemonade which was pretty good. The large cheesesteak was already cut in half which made it easy to share between 2 people.

Poly Gone

3 years ago

Came here looking for a taste of Philly but it fell way short. I got the Large Old School Cheese steak and it wasn't big at all. They also used much less meat than I was expecting and little flavor. For $14.49 there are far better values at the mall.

Stephanie Chung

This place was empty, no single customer but me. I placed my order, paid, waited in front of them few steps back, waited for a long time, no order number call, started to think it was taking way too long until I stepped 2 steps forward for one of them to hand me my order that was sitting next him and my food was lukewarm. They seem to know how to cook the food, but not about customer service.

Mischa M (Sujimtangerines)

Got the Kimchi Fries (added bacon) and OMG I wish this was available at my local Charleys. From the signage, it seems like it might be a limited time dish, so if it's offered at your local, and you like Kimchi, definitely give it a try. (If anyone from the Corporate Office reads this, I would like to suggest adding it permanently to the menu in locations that have larger Korean populations. This one certainly, but the store in Walmart nearest Koreatown in Las Vegas would be appreciated!)

Lynn See

I ordered chicken cheesesteak, I asked for every thing that’s included, but when I consumed it, there was no mushroom nor pickles that the reviews said need to be recognize but I didn’t get it how will I acknowledge it. Very disappointed.

Brenda

5 years ago

Great sandwiches in a great mall. I got the Italian and it was toasted and delicious! My son and my husband got the chicken with cheese and they loved it!

Mariana S.

2 years ago

California chicken is one of my favorite things to order. I also think charleys’ pickles deserve recognition. Reheated sub leftovers did pretty well too. The only way to make this sub better is to add some grilled onions. I tried the watermelon lemonade drink it was a bit on the sweeter side despite having ice on it so I probably wouldn’t have the drink again. Anyway, good customer service :) bon ap!

BOOO

Waste of money don't even go. Flat sandwich with lettuce and tomato. The pictures they post not even close to what they really are.

Location

Contact Information

Hours of Operation

Friday 10 AM–9 PM
Monday 10 AM–8 PM
Saturday 10 AM–9 PM
Sunday 10 AM–8 PM
Thursday 10 AM–8 PM
Tuesday 10 AM–8 PM
Wednesday 10 AM–8 PM

Price Range

$10–20