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Chili's Grill & Bar - Steakhouse in Tucson, Arizona

Chili's Grill & Bar

4.2 (1845 reviews)

5975 Arizona Pavilions Dr, Tucson, AZ 85743

Restaurant
American restaurant
Bar
Bar & grill
Family restaurant
Hamburger restaurant
Mexican restaurant
Tex-Mex restaurant

About Chili's Grill & Bar - steak house in Tucson, Arizona

Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.

Customer Review Summary

Chili's Grill & Bar has received mixed reviews from customers. Some diners expressed frustration over upcharges for modifications on dishes, particularly fajitas, and noted inconsistencies in restroom facilities. However, many reviews praised the consistent quality of food and prompt service. The staff was often described as friendly, attentive, and efficient, contributing to a positive dining experience. Specific menu items, like the Big Rancher burger, received high praise. While some customers noticed a decrease in portion sizes, the overall atmosphere was vibrant and welcoming. Several patrons thanked specific staff members for exceptional service. Overall, customers appreciated the cleanliness and quality of their meals, making for an enjoyable visit.

Key Features

Service options

  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Quick bite
  • Small plates
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists

Planning

  • Accepts reservations

Payments

  • Cash-only
  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.2 out of 5
5
983
4
477
3
195
2
79
1
111
Based on 1845 reviews

Jed Andersen

1 month ago

Ordering any sort of modification on fajitas is an up charge. Substituting the meat for asparagus or a black bean patty(which is a free substitution on the burgers), is an up charge. The manager is basically saying his hands are tied and that there is nothing that can be done and how he sees how it could be confusing to us and we were charged for the presentation and experience of dining out, and a fajita with less stuff on it will cost more because it has to be customized. Also the handicapped stall door in the men’s restroom is a shower curtain.

Dustin Southway

6 months ago

Chili's is always consistent! Was immediately welcomed by a very energetic hostess who had us seated without delay. Our server was super prompt and took very good care of us. Our drinks arrived fast. Our meal arrived quickly. Again, Chili's is consistently good. We had the smokehouse combo and the classic chicken crispers. Very happy with this location.

Kristina Schaad

My husband and I came here expecting typical grill and bar food but we were blown away by what the kitchen prepared. I ordered the Big Rancher burger and it was probably the best burger I've ever had and it was cooked to perfection. Our waitress was amazing! The restaurant was packed but she never missed a beat. It never felt like the wait between her check ins was too long. All the staff deserves some recongition: the bartender who made and delivered out drinks, the hostess who made sure to verify our table was wiped down before seating us, the other waitresses and waiters who were hustling with their tables, and the food runners who delivered everything with a smile and never made us feel like we bothered them for asking for additional condiments. Whoever the manager is here, they've done well with their amazing team

Keenya Dansby

6 months ago

From the time I walked in to being served, the staff was kind and attentive. My food didn't take long and came to my table hot. I saw satisfied with my food and service.

MK

6 months ago

Shrink-flation has arrived. The southeast egg rolls are noticeably smaller. Sent the wings dressed in the wrong sauce back, otherwise decent.

Marcy Watts

We grabbed dinner while in the area. Menu was full of options and the same as our local Chilli's. Food was hot, fresh and delicious. The service was great. Everyone was friendly smiling and attentive

Sepideh Jahangiri

8 months ago

Vibrant atmosphere. A big thank you to Magee. She's nice and did her best to make sure we're enjoying our food. Had a great time with my son. Thank you 🌶

David Sena

The food is consistently fresh, hot and always prepared to order. The service is always friendly, genuinely caring and efficient. Shoutouts to Sam, Connor, Danni, Steven and Chelsea. They always greet me with a kind word and a smile. This restaurant is always neat and clean which puts you at ease and confident your meal is safely prepared and served.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$10–20