Back to Tucson
Charleys Cheesesteaks - Steakhouse in Tucson, Arizona

Charleys Cheesesteaks

4.0 (155 reviews)

4500 N Oracle Rd FC-11, Tucson, AZ 85705

Sandwich shop

About Charleys Cheesesteaks - steak house in Tucson, Arizona

Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.

Customer Review Summary

Charleys Cheesesteaks receives mixed reviews from customers. Many patrons highlight the deliciousness of the Philly Cheesesteak, particularly praising its flavor and generous portion sizes. The Bacon 3 Steak is also a standout choice. Service is generally noted as good, although there was a complaint regarding the order pick-up process, which some found inconsistent. The fries receive both praise and criticism; while some enjoyed them, others found them undercooked. Atmosphere in the food court is described as average, with some distractions from loud teenagers. Overall, the food is regarded as surprisingly good for a mall setting, with recommendations for both the cheesesteaks and chicken sandwiches. However, there are concerns about pricing and inconsistency in food quality, especially for items like mozzarella sticks.

Key Features

Service options

  • Delivery
  • Onsite services
  • Takeout
  • Dine-in

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Comfort food
  • Late-night food
  • Quick bite
  • Vegetarian options

Dining options

  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating

Amenities

  • Restroom

Atmosphere

  • Casual

Crowd

  • Family-friendly
  • Groups
  • Tourists

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.0 out of 5
5
79
4
37
3
12
2
9
1
18
Based on 155 reviews

Bert Rollins

3 months ago

Thanks to the worker who recommended the Bacon 3 Steak. Sooooo good! We will be back soon.

Allen Brock

1 year ago

Ate there for lunch today and I'll be honest, I wasn't expecting much. I was in the food court in a mall, so I was expecting something fairly meh. I was floored. The service was great and the food was amazing. I had the Philly cheese steak with everything. It was piled high, fresh, and full of flavor. Guess I'm going to have to go to the mall just for dinner now. Who would have thought mall food could be so damn good.

Alessa Rabago

Ordered food online because I work at the mall and have limited time had to wait in line to pick my order which is fine a lady just walked up gave her name and they handed her her ordered when I was told to wait in line. Fine. After I was up I told them the name and the guys said show me the receipt, I said the name again and he said show me proof. I usually don’t take my phone out to the food court I had it today if not you’re telling me I had to walk all the way back and waste my lunch time. For what? I get it if it’s a policy but enforce it with everyone otherwise it looks like discrimination. So gross. 10/20/24 12:30pm

Lucas

1 year ago

Bought the original Philly Cheesesteak (regular size) and all the toppings (plus jalapeños). Good size for one person. Added the ultimate gourmet fries (bacon, cheese and ranch). The fries were a little undercooked but everything else was good. I’d probably just get regular fries next time or none at all. Ordered a water cup and it’s a super small styrofoam cup. This is in a mall food court, so the atmosphere was so/so. Lots of obnoxiously loud teenagers but whatever. Lastly, the condiments area was a mess and needed to be cleaned up.

Jason Harris

1 year ago

Located just inside entrance at Tucson mall's food court, this place delivers some tasty flavors 😋 I had their most popular sandwich 🥪 Original Philly Cheese Steak with all the fixings. Definitely filled me up and worth every bite. Regular 9" hit the spot so I saved some room for baklava located next door. 😋

Carl

Got a boneless wing meal and tried the buffalo and Korean bbq flavors, got a lemonade to go with it and an order of mozzarella sticks. Probably the most expensive beyond average food you could buy, the wings tasted okay the flavor and ranch carry them but remove that and it’s just equivalent to a Dyson frozen piece of chicken that you microwaved. Fries were the best thing, they were like Wendy’s but crunchier and not as salty. The lemonade was pretty good to but I think that’s just cause I was dying of thirst after walking the whole mall. The mozzarella sticks were the worst part, super dry cheese was just okay and it was more like biting a piece of string cheese that was left in a car, the cheese didn’t pull and wasn’t that hot. The sauce they give you with the mozzarella sticks was also gross was super acidic more than anything.

Sam Arrifai

2 years ago

İf you didn't try it before You gotta try this place for chicken sandwich it is something different The chicken California the most one i liked

gamr “RanXerox”

1 year ago

The Philly Cheese steak was phenomenal and very filling. The fries were great and I mixed hot sauce with ketchup for dipping.

Location

Contact Information

Hours of Operation

Friday 11 AM–8 PM
Monday 11 AM–7 PM
Saturday 11 AM–8 PM
Sunday 12–6 PM
Thursday 11 AM–7 PM
Tuesday 11 AM–7 PM
Wednesday 11 AM–7 PM

Price Range

$