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Texas Roadhouse - Steakhouse in Surprise, Arizona

Texas Roadhouse

4.4 (4482 reviews)

14175 W Grand Ave, Surprise, AZ 85374

Steak house
American restaurant
Restaurant

About Texas Roadhouse - steak house in Surprise, Arizona

Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.

Customer Review Summary

Texas Roadhouse generally receives positive feedback for its delicious food and friendly service. Many diners praise the steaks for being cooked to perfection and flavorful, with some highlights including the Rattlesnake bites and ribs. However, there are complaints about inconsistency in service, with some experiences marred by slow attention and missing items. Noise levels can be high, making conversation difficult, especially during busy hours. Overall, most reviews recommend the restaurant, particularly for those looking for a hearty meal.

Key Features

Service options

  • Outdoor seating
  • Curbside pickup
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Sports

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Usually a wait

Payments

  • Checks
  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Pets

  • Dogs allowed outside

Customer Reviews

Rating Distribution

4.4 out of 5
5
3019
4
868
3
261
2
134
1
200
Based on 4482 reviews

Bob Stephens

4 months ago

I saw a steakhouse comparison recently that included 5 national restaurants. Texas Road House was rated 3rd in the comparison. They didn't try the Surprise AZ TRH. Our visit was great. My NY strip was cooked to perfection. It didn't need any seasoning after it left the kitchen. It was delicious. Our table ordered my steak, a steak salad, the filet medallions, and the grilled shrimp. Everyone loved their meals. The staff was very friendly and attentive. The restaurant was very clean and tidy. The only comment for improvement would be the volume of noise in the building, but we're old people. That's really on us, not the business. Visit here with confidence.

Adam Bursell

2 months ago

Got on the wait list and texted when we got to the restaurant, there was a short wait to be seated. Food itself was tasty as usual. Service was not great. Never got refills or rolls as requested. There was an apology and an offer when the bill came, but that doesn't really fix the experience when you have finished your meal. Not the usual experience, hopefully a one-time off night.

Lizzy Querry (MoonPrincessLizzy)

1 month ago

They really sell this low quality of food wow dont go here way over cooked food and dont answer phones. The steak is charred and buns hard. Waited a extra 20 min too. Could get better food at mcdonalds i bet 🤢🤭 they hire anyone these days...

Fred Terranova

The Texas Roadhouse has something for everyone. The cocktails hit the spot and were reasonably priced. We had a party of 5 and everyone enjoyed their meals, steaks were cooked to perfection. I had the 1/2 rack of ribs and they were as advertised where the meat falls off the bone, but there was to much BBQ sauce covering the ribs. Our hostess was awesome and it seemed all the servers were pleasant too. We had to wait 45 minutes outside before our table was ready. The amount of guests made it hard to have a conversation due to the noise level. All in all we made the best of it and enjoyed the night out.

Reynessa Sanchez

3 months ago

Just see the pictures of the steak ordered medium well and cheeseless macaroni. Everything ordered was overcooked and inedible. Great job on Christmas Eve, guys.

Victoria Ray

8 months ago

Rattlesnake bites are AMAZING!!! So delicious. Steak was cooked to perfection. My wife had pork chops that she loved.

Lia Lantz

Last night I order the Texas Chili Bowl and it came with dinner rolls. My complaint from last night was that they normally put the bowls of chili inside a plastic container to keep them contained. They did not and one lid was not on properly spilling all over the bag. Tonight, I bought same meal. I noticed the chili was not in the plastic container and asked that it'd be put inside one. I noticed inside the bag was the dinner rolls. When I got to work and unpacked the new bag, the rolls were missing. So what gives Texas Roadhouse??????

Steven Deschenes

2 years ago

Great place to grab dinner or drinks. We stopped in for dinner, and the service was pretty quick. Our server was really nice and approached our table quickly. He was knowledgeable and got our drinks out to us quickly. The food was great. If you get there before 5, they have a lot of their main choices at a discount. Great if you are looking to save a few bucks. I ordered the country fried steak and it was really good. The pulled pork and chicken dishes we delicious as well. Overall, it was a great dinner, and we would definitely come again.

Location

Contact Information

Hours of Operation

Friday 2–10 PM
Monday 3–10 PM
Saturday 11 AM–10 PM
Sunday 11 AM–10 PM
Thursday 3–10 PM
Tuesday 3–10 PM
Wednesday 3–10 PM

Price Range

$20–30