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Chart House - Steakhouse in Scottsdale, Arizona

Chart House

4.2 (1000 reviews)

7255 E McCormick Pkwy, Scottsdale, AZ 85258

Seafood restaurant
American restaurant
Banquet hall
Fine dining restaurant
Restaurant
Steak house

About Chart House - steak house in Scottsdale, Arizona

High-end chain eatery serving seafood & steakhouse fare in a classy setting with views.

Customer Review Summary

Overall, reviews for Chart House are mixed but lean positive. Many diners enjoyed the atmosphere, though some feel it needs updating. Service received high praise from several reviews, particularly mentioning attentive servers like Gregory, Azaryus, and Maggie. However, there were notable complaints about poor service from a bartender and manager during one visit. The food consistently garnered positive remarks, with highlights on dishes like Prime Rib and the Restaurant Week menu. Happy hour offerings were also well-received for their value and quality. Several patrons expressed a desire to return, enjoying the views and overall experience, while others were less enthusiastic, citing hiccups in service. The restaurant's impending change in ownership sparked some nostalgia and curiosity about its future direction.

Key Features

Service options

  • Curbside pickup
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Great beer selection
  • Great cocktails
  • Great coffee
  • Great dessert
  • Great wine list

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Wine

Dining options

  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Cozy
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.2 out of 5
5
622
4
167
3
62
2
63
1
86
Based on 1000 reviews

MCK

1 month ago

reason fell out of love with the place. We had a gift card that we could use there. We went for "Restaurant Week" and was very pleasantly surprise. The atmosphere still felt the same, a bit outdated and the majority of diners were a much older crowd. My friend and I had Saturday 6:30PM dinner reservations to catch the sunset over the golf course view. Upon arrival, we were greeted and seated. Gregory our server introduced himself. He was very pleasant and attentive through out the evening. We ordered Cocktails, followed by the choices on the "Restaurant Week" menu. We each had the Beef Carpaccio, Prime Rib and ended with the Cheese Cake and Mud Pie. All the food was fresh, presented well and tasted very good all for the great price of "Restaurant Week". So glad we gave the Chart House another try. Atmosphere: nice, but needs updating. Service: very good. Food: very good.

Samantha Calvao

5 months ago

Our server miles was absolutely amazing. He was extremely attentive of us and made us feel like the only ones in the restaurant! The food was out of this world. My partner had the prime rib and I had the NY sirloin. It is an absolute must have! The oysters tasted extremely fresh as well. Everything was overall amazing and has blown away my expectations!

Erin Kelley

3 months ago

It's been a long time since we've been here, and we won't be back! It's not that the food wasn't decent—it was, and the Happy Hour deals and overall menu are good. The service was TERRIBLE. 👎 Bartender Maddie had zero personality, came off as rude, and made no effort whatsoever at customer service. There are so many things I could detail but suffice it to say, either she was having a bad day or is in the wrong occupation. 👎 There was a manager on duty who didn't seem to be much better (Lori I think was her name). She was helping a little and had slightly more personality but not checking on things as I think a manager should. 👍 Hostess, Riley, on the other hand, was great at customer service! She should be running the place based on this visit. Riley and the food runners are the only reason they get 1 star for service, otherwise it would be a big ZERO. 👍 The food was pretty good and happy hour was very reasonable.

Natalie A

6 months ago

Great place for happy hour 4-6pm on weekdays. Stopped in for a quick happy hour with family. The drinks were good ($5 beer, $5 mixed drinks) and so were the appetizers. Our favorite was the Kimchi Calamari, which only had a hint of kimchi (thought that was perfect!) the firecracker shrimp were great also. Our server, Azaryus, was incredibly friendly. Wish all servers could be as welcoming as him! The ambiance was cool and a bit dark, but what we wanted for a quiet happy hour on a hot afternoon. Recommend stopping in if you’re in the area and looking for a peaceful environment and good menu options.

Suki Raye

6 months ago

Stopped by during arizona restaurant week and the meal was amazing. The care and presentation that goes into drink preparation was enjoyable. The view was fabulous. Very picturesque

Scott Clark

1 month ago

Great restaurant with great food. Price was good for a higher end restaurant and the service was great. I think our servers name was Maggie? I am bad with names but she is from New York and she was great. Thank you.

Angela Hoff

2 months ago

It was a lovely evening. Dinner was absolutely delicious, and the service was exceptional. We will be back.

Hugh Casiano (Hugh Casiano)

2 months ago

Sad to hear this iconic restaurant will be changing soon. End of an era for sure. New owners are high end restaurantuers and know what they are doing, so I’m excited to see what comes next. Stop in while you can and enjoy the nostalgia and a good meal with solid service. Not overwhelming but still recommended.

Location

Contact Information

Hours of Operation

Friday 4–9:30 PM
Monday 4–9:30 PM
Saturday 4–9:30 PM
Sunday 4–9 PM
Thursday 4–9:30 PM
Tuesday 4–9:30 PM
Wednesday 4–9:30 PM

Price Range

$50–100