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Jade Steak & Seafood - Steakhouse in Anchorage, Alaska

Jade Steak & Seafood

3.4 (17 reviews)

401 E 6th Ave STE 101, Anchorage, AK 99501

Steak house
Seafood restaurant

About Jade Steak & Seafood - steak house in Anchorage, Alaska

Customer Review Summary

Food is generally tasty, but the breakfast buffet is deemed overpriced and basic, with overcooked eggs. Service is consistently slow, with understaffing being a recurring issue. Some staff, like Lucy, provide excellent service, while others, particularly a female bartender, have garnered complaints for poor attention. Overall, the restaurant has a nice atmosphere and courteous employees but lacks value for money, leading some diners to recommend seeking alternatives. Notable positives include the steak fries and a filling breakfast burrito. Prices are high, typical of hotel restaurants, but the quality does not always match expectations.

Key Features

Service options

  • Takeout
  • Dine-in

Highlights

  • Fast service

Popular for

  • Breakfast
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Cocktails
  • Coffee
  • Comfort food

Dining options

  • Breakfast
  • Dessert

Amenities

  • Restroom
  • Wi-Fi

Atmosphere

  • Casual

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists

Payments

  • Credit cards
  • Debit cards

Children

  • Good for kids
  • High chairs
  • Kids' menu

Customer Reviews

Rating Distribution

3.4 out of 5
5
5
4
2
3
6
2
3
1
1
Based on 17 reviews

Terron Vawter

1 year ago

June 2023: The food was tasty and the decor was nice. Once again, this Sheraton restaurant was terribly understaffed. Takes forever to be seated, get drink orders, and receive your bill. You definitely need to be aggressive with getting the staff's attention. Don't expect drink refills. Very expensive at $26 for a breakfast buffet. It's a tourist trap.

John Jester

Breakfast has returned to normal. The buffet is basic. The scrambled eggs should be avoided. They have a texture that is closer to grits than eggs. Omelettes are to order and are good and of decent size. Service, well that could be better. Servers are often seen hiding behind counter areas. When approached they pawn off the request to "your server" and don't offer to get the server to you even. Value for money isn't good. Outside of the omelette you don't get much that would be on a free breakfast at a much cheaper hotel.

Adam Hof

Never thought I'd base an entire establishment on one person, but alas. Here I am. Decent hotel - old with few amenities but... it's Anchorage. The bartender at the nighttime restaurant at Sheraton is utterly horrible. I've dealt with Lucy in the past and she is truly remarkable. I like that woman so much, as she's truly attentive. The morning staff also shines brightly - such a great group. But the female bartender I've dealt with doesn't hold a candle to Lucy's brightness. In the future, I will search for other Marriott hotels because of this woman's lack of service, support, and downright laziness. I sat for over 30 minutes waiting to be acknowledged. I ask, Sheraton, is this who you want tending your bar?

Local Guide

Only eat here if you have a free ticket. The food is okay--standard breakfast food. The servers are slow and don't do a good job of delivering drinks. I asked for a coffee, and it never came. If it's free, go for it. If you have to purchase breakfast, do yourself a favor and go somewhere else.

Eligah Christian

Best steak fries I've ever had. New lunch spot. Spotless facility. Great friendly Security. Every employee I met was courteous and professional.

Miguel Saavedra

As expected with most hotel restaurants, prices are high, I wouldn't mind if food was good but it wasn't. Had breakfast and ordered eggs Benedict and a flatbread with eggs on top. Eggs on both dishes were overcooked, no runny yolks, pretty much like hard boiled eggs, cmon you can't have that on Benedict. Service was super slow, they said they were short staffed.

Tim

Good food and fast service, breakfast burrito was very filling and delicious, but these are all things you can find at any bonvoy hotel, the app never fails to impress me, especially when I need it, thanks for good service and good food.

Andrei Vasiliev

Had a nice dinner here. Great food, good service. A bit pricey though. The place looked kind of empty.

Location

Contact Information

Hours of Operation

Friday 6 AM–2 PM
Monday 6 AM–2 PM
Saturday 6 AM–2 PM
Sunday 6 AM–2 PM
Thursday 6 AM–2 PM
Tuesday 6 AM–2 PM
Wednesday 6 AM–2 PM

Price Range

$20–30