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Applebee's Grill + Bar - Steakhouse in Norfolk, Virginia

Applebee's Grill + Bar

3.6 (1782 reviews)

725 E Little Creek Rd, Norfolk, VA 23518

Restaurant
American restaurant
Bar & grill
Diner
Family restaurant
Hamburger restaurant
Steak house
Traditional American restaurant

About Applebee's Grill + Bar - steak house in Norfolk, Virginia

Full-service chain bar & grill providing hearty American eats in an informal setting.

Customer Review Summary

Many customers reported negative experiences at Applebee's, citing poor service and unsatisfactory food quality. Multiple reviews described issues such as long wait times, rude staff, and undercooked meals, leading to dissatisfaction. Some praised individual staff members for their attentive service and friendliness, highlighting positive experiences with bartenders and servers. The restaurant's atmosphere also received mixed feedback, with some appreciating its cleanliness and modern design, while others mentioned a lack of professionalism from management. Overall, the reviews reflect a significant divide between enjoyable visits and frustrating experiences, indicating inconsistency in service and food quality.

Key Features

Service options

  • Outdoor seating
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour food
  • Hard liquor
  • Healthy options
  • Late-night food
  • Quick bite
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Breakfast
  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • College students
  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

3.6 out of 5
5
742
4
364
3
228
2
124
1
324
Based on 1782 reviews

Simone Mendez

3 months ago

I wrote management and still never got my money back . Look at the “ burger “ and the mozzarella sticks they gave me yal . I was here at 9:30 at night on Dec 5 and it was by far not busy! And the food taste like it’s out of a bag. I STILL want my money back . Waiter was non existent . We saw him all of twice !

Chelsea Jenkins

5 months ago

Took my son here on 10/22/2024 for his birthday! It was a horrible experience as soon as we walked in we were told to wait 20 minutes, when they were not busy at all and the hostess was really rude and had an attitude. So 30 minutes after waiting we were seated and waited another 30 minutes to have a server get our drink order and another 20 minutes for are food order. My sons steak was raw when he asked for well done. The chicken tenders were undercooked cold fries flat drinks and to top it off forgot the appetizer. Needless to say we didn’t eat the food wasted $76.56 for my son to have a horrible birthday dinner! This is totally not acceptable and I’m very upset.

Chloe Beemer

3 months ago

⭐️⭐️⭐️⭐️⭐️ Seth is hands down one of the best bartenders I’ve ever had the pleasure of meeting! His friendly attitude, quick service, and spot-on drink recommendations make every visit to Applebee’s a fantastic experience. Whether you’re looking for a perfectly mixed cocktail or just great conversation at the bar, Seth delivers every time. The restaurant itself is just as impressive. The interior is modern, updated, and sleek, with a stylish design that creates a welcoming and comfortable atmosphere. On top of that, the space is impeccably clean. The tables, floors, and restrooms are always spotless, and the attention to detail really enhances the experience. If you’re looking for a place with amazing service, a polished atmosphere, and a great vibe, this Applebee’s is the spot. Highly recommend stopping by and visiting Seth at the bar—you won’t be disappointed!

Umbrellas Espresso

We had a wonderful experience at the restaurant, thanks to the excellent service from our server, Travis, and the warm welcome from our hostess, Verna. From the moment we arrived, Verna greeted us with a friendly smile and made sure we felt right at home. She was attentive, polite, and ensured we were seated promptly. She was also passing us before she left and stopped to chat and wish us a great day. Travis, our server, made our meal enjoyable. He was knowledgeable about the menu, offered great recommendations, and was always quick to check on us without being intrusive. His friendly and professional attitude truly made a difference, and we appreciated how attentive he was throughout our visit. Both Verna and Travis contributed to a fantastic dining experience, and we will definitely be back because of their exceptional service!

Lovely Rita

1 year ago

We told kids we would be back fast. 🤫We loved our waitress Raven. We told her we needed to be fast so kids wouldn't catch us. Food came out fast and was very good. Date night was a success 😉

Arriel Shavers

Had a fantastic experience at Applebee’s thanks to Jillian B.! My son was really craving a grilled cheese, and she went above and beyond to make it happen. Thank you so much, Jillian! The entire staff was super friendly, and we were pleasantly surprised with a “Kids Eat Free” Halloween treat! It made our night even more special. Highly recommend this location for great service and friendly staff. Thank you again!

samuel flaskey

3 weeks ago

Brought my son here last night for his 6th birthday! His birthday was ruined by Applebees, the staff being rude the food was undercooked I told them it was not cooked all the way they had an attitude brung my food back still not cooked. Not to mention we waited over 20 minutes for drinks and they were not busy. This was very disappointing to my 6 year old whose birthday was ruined. Shame on you Applebees and I spent almost $70 to not eat the food i paid for.

Brandon Williams

I visited Applebee's on New Year’s Day with friends, and unfortunately, it was a disappointing experience if I could rate zero stars I would! The nachos I ordered were overly salty. When I sent them back—not asking for a discount or replacement—the manager, Danielle, responded with a dismissive attitude. She stated, “I am going to take it off this time but you ate most of the meat.” I clarified that I hadn’t touched the meat, and several members of my table confirmed this. Instead of addressing our concerns, she continued to make comments while walking away, yelling, “I MADE IT.” I did express to her that her behavior was unprofessional and rude, but she became argumentative and nasty. The situation escalated to the point where other kitchen staff members came to the door to see who Danielle was complaining about. While I found the entire staff to be unprofessional , it was particularly disheartening to see the manager, Danielle, engage in condescending replies and a yelling match with customers across the restaurant. None of the staff were pleasant or welcoming, which made the atmosphere very uncomfortable. It's unfortunate that the management doesn't set a better example for the rest of the team. Given the level of service we experienced, I will not be returning to Applebee's. I hope management takes this feedback seriously to improve their service in the future.

Location

Contact Information

Hours of Operation

Friday 11 AM–12 AM
Monday 11 AM–12 AM
Saturday 11 AM–12 AM
Sunday 11 AM–12 AM
Thursday 11 AM–12 AM
Tuesday 11 AM–12 AM
Wednesday 11 AM–12 AM

Price Range

$10–20