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Outback Steakhouse - Steakhouse in Irving, Texas

Outback Steakhouse

4.3 (2580 reviews)

3510 W Airport Fwy, Irving, TX 75062

Steak house
American restaurant
Australian restaurant
Bar
Bar & grill
Gluten-free restaurant
Takeout Restaurant
Restaurant

About Outback Steakhouse - steak house in Irving, Texas

Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.

Customer Review Summary

Reviews for Outback Steakhouse highlight varying experiences. Positive comments include exceptional service, with specific mentions of attentive staff like Alan, Mimi, Summer, and Wendy. Guests appreciated the cleanliness of the restaurant, quick food delivery, and delicious dishes, particularly the steak and carrot cake. Some reviews noted managers proactively addressing concerns and offering complimentary items, enhancing the dining experience. Negative feedback focused on incorrect orders, poor service on some occasions, and unsatisfactory food quality, particularly tough steak and disappointing sides. Overall, while many enjoyed their visits, there were notable inconsistencies in service and food quality.

Key Features

Service options

  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list
  • Sports

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Braille menu
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Hard liquor
  • Healthy options
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Debit cards
  • NFC mobile payments

Children

  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
1528
4
586
3
212
2
92
1
162
Based on 2580 reviews

Stacie Papineau

7 months ago

Came to the area for the last Cowboys Preseason came and was craving steak. This location was close to my hotel so I trekked over. I walked in and was immediately greeted! I had the pleasure of having Alan waiting on me during my visit. He was very personable and even liked chatting. I am a talker! The manager stopped by and was very pleased to know that his staff had been exceptional and that I had noticed how clean this location was! I love when managers take pride in their business. 😁 My food came out quickly and was delicious! Steak was cooked perfectly and potato had plenty of butter. I ordered carrot cake to go and it is one of the best I have had. ( thank God no raisins🤣) oh, they even do a virgin version of their shark drink so of course I had to have one. 🦈 When in Irving, go visit the crew at this Outback.

Mimi Ledassi

6 months ago

Amazing experience! The food was on point, we had a flat coke at first, but the manager Lilly came and made it right. She also treated us with some delicious special butter for the bread, that should be on the actual menu! Super delicious! Thanks Lilly! You were the best!

Baku Panurple

8 months ago

Exactly what I expected. Service was trash. Got all of my orders wrong in some form or fashion (wrong soup, wrong cook on steak, bad tea, etc.) At least they offered dessert 🤷‍♀️. The chili was the most notable part of our meal. Nice n spicy, no beans, tender tomatoes, good chunks of steak.

Angela Grice

We've been coming to this location for over 30 years. Through the years we've had many great servers, but lately, we've had the exact same waitress for the last 10 or so visits. And I just have to say that Mimi IS AMAZING! She is the best server and so attentive to our needs. We had a large Christmas party here and she took care of our entire group of 30 by herself and did an excellent job! We love Mimi!

Kathy Bonilla

1 month ago

Awesome waitresses they are very friendly food came out in a timely matter

Christopher McCree

Summer was a very patient and caring server. We appreciate her attention to detail. My sister enjoyed her Birthday lunch event. They even went and find candle her and her twin sister. It was great feeling of joy in the environment!!! We appreciate them making us feel welcome!!!!! May God bless Summer and rest of the staff that picked to help!!!

Nakia Johnson

9 months ago

O wish there was a negative star so I can give the proper rating.-10.The waitress must’ve been new as she came to my side of the table to help her push/ find the food I was ordering, after telling her I wanted to place a take out and bring it with the bill. She brought it before our meals were served then argued with me stating I didn’t tell her that, then the dirty dishes were not taken from our table when our meal came and the steak was med. rare but so tough I couldn’t cut it also the sweet potatoes was watered and so wilted like it was boiled—see pics.My husband asked for a loaded potato but he got sour cream and a few chives 😆🤦🏾‍♀️there was much more. The manager did come and removed sum items after I showed her the items and asked her to try cutting that nasty steak. STAY AT HOME AND MAKE YOUR OWN.. I will NOT return

Los Anariba

I had an amazing experience with Wendy! The food was great, and the service was exceptional. Wendy’s outstanding hospitality made the visit even more enjoyable. I’ll definitely be coming back and asking for her again! Let me know if you’d like further tweaks!

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–9 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$20–30