
Volcano Hibachi & Wings
7019 Shallowford Rd, Chattanooga, TN 37421
About Volcano Hibachi & Wings - steak house in Chattanooga, Tennessee
Customer Review Summary
Many customers expressed concerns about the pricing and portion sizes at Volcano Hibachi & Wings. Some positive experiences highlighted good flavor and generous servings, particularly from their lemon pepper wings. However, multiple reviews criticized the quality of the food, citing issues like small wing sizes, bland flavors, and items that seemed reheated or improperly cooked. Notably, patrons reported dissatisfaction with the overpriced menu, with several claiming they could find better meals for significantly less elsewhere. The overall sentiment is mixed, with some enjoying the food and others feeling it was a waste of money, leading to recommendations to try different restaurants instead.
Key Features
Service options
- Curbside pickup
- Delivery
- Drive-through
- Takeout
- Dine-in
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Comfort food
- Quick bite
- Small plates
Dining options
- Lunch
- Dinner
- Seating
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- Groups
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- Has changing table(s)
- High chairs
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
ladi da
I almost did not eat here because of the bad reviews. We were staying at a hotel down the street and decided on Uber Eats. I have no complaints at all. The food was plentiful, and it tasted good. It was fresh. The price was also good for the portions we got. The wing sizes were nice, the food temp was hot. I made sure to do a review of my experience because alot of times people complain when things go wrong, but no one gives kudos when things go right. The menu said under new management. So idk if that could be the difference, but again no complaints, I would happily pay to eat here again. I got lemon pepper wings and fish combo.
B C.
AVOID THIS PLACE I'm just going to make this a simple pros and cons list. TLDR: You're not going to get quality or quantity just overcharged and dissatisfaction. Drive the extra quarter mile to a better place Pros: • Not Busy • Food took under 10 min to make Cons: • OVERPRICED GARBAGE - 1/4 cup of chopped iceberg "salad" - "Crab" Rangoon was all cream cheese - half portions (8 pieces of chicken in one, nothing bigger than a quarter most of them smaller than a dime. Nine pieces of steak, none longer than 1 inch) •no vegetable substitute since it comes premixed • found rotten carrot medallion in food • chicken drier than jerky equivalent • YumYum sauce is straight mayo • Fried rice is horrible, no noodles option. • have to pay for tea and boba pearls separately Overall not worth the $40 for two plates and a few rangoon. Quality Can be overlooked sometimes if there's quantity and they don't have either of those things. There are 50 other places in and around town that are significantly better (Hibachi & Wings is like a minute further away and outstanding)
Nia Mukasa
Way over priced, tiny amount of food. Only about 7 onion rings come in a large and they are not large onion rings. The taste is also disgusting. For better onion rings, go to Firebox or Steak b Shake. Decent size fries. Most upsetting was having a bunch of fragments of aluminum foil in my sandwich because they cut it after wrapping it in aluminum foil. FYI, it's not safe to consume aluminum so this should not be something that happens at a restaurant. Honestly, if you're going to eat here, find the 5 star reviews and see what they ordered. Hopefully it turns out well for you. As for me, if Firebox had been opened or at least if i had checked the reviews first, I would never have eaten here, and I never will again
Bruce
Ordered wings, egg rolls, fried rice and butterfly shrimp. Wings weren't terrible kind of rubbery flavor was fair. Fried rice was OK. Egg rolls just ok. Butterfly shrimp not good at all seemed like it was cooked yesterday and reheated. I won't go back, don't recommend.
Denise Beauty
This food was terrible and a waste of money. The wings were extremely small like baby chicken small. The flavor on the wings was nonexistent. The rice had a bad aftertaste. Do not go here.
Colten C
Our first time with them was great, this time around not so much. We both decided to order Lemon Pepper wings with the pork egg rolls and Cali roll. Opened them up when we got home and thought it was buffalo, but turned out to be just the oil and very plain. Drove back with the receipt and they tossed them again. Got home and realized they also added hot sauce for some reason.
Joseph C
I hate to be the first critical review. I realize they just opened. So I’m hoping they can see this as constructive criticism. Note: this appears to be a chain. So some of the below, like their biggest con - pricing, may out of their hands. First off, the menus have so much going on, that it was too easy to get overwhelmed. Theres just so much stuff on the screens. Also, they felt out of order as one normally reads left to right. It should probably start with appetizers, then move to lunch, specials, dinner, options, à la carte, sushi, etc.. I decided to keep it simple and try their chicken Hibachi, as they seem to be advertising this location as a hibachi place. And it was their popular option according to the person taking my order. So I was cool with trying their popular dish. When I open the food, I realized that there is not an ounce of sauce over the chicken, the rice, or the vegetables. The chicken appears and tastes to be only seasoned with black pepper. Hopefully you like white sauce, because that’s the only sauce you may be getting. I really hope that was a mistake they can correct for the future. Because food is dry and lacking in flavor otherwise. Thankfully, I had some sauce at home that I could doctor up. The biggest con going for this place is the pricing. Especially considering the amount one gets appears to be about the same as lunch. Note: i went around 3:30-4pm, so it was dinner pricing for lunch portions. A simple, chicken hibachi dish with fried rice (as one should normally get with a hibachi grill style dish) cost over $20. Frankly, at this moment, this is no where near a $20+ plate of food. I could maybe justify $15 because of the side salad and two little pieces of shrimp they put in. Big maybe. Another example: if you want a combination hibachi plate of chicken and steak… that’s a chicken half entree at $9.25 (note: that’s the price of a full entree at other places in and around town) and then a steak half entree at $12.25. And then if you want fried rice, that’s an extra $2.50. So a simple chicken and steak combo costs you $24.00 before tax and tip. Whereas, most other places around this area will charge you around $13-$14 for the same quality meal for Dinner. That is honestly the only reason I probably won’t return. If they fix their pricing, I’ll happily give them another chance… assuming that they just missed some saucing when preparing in my hibachi.
Greyson Waller
Karlee was amazing and very informative while taking my order but when the food came out it was very small portions of food and I only had 4 pcs of steak in my hibachi and the fried rice was a little cold overall I feel they should either give bigger portions or lower their prices
Location
Contact Information
Hours of Operation
Price Range
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