
Hana Steak & Sushi
2200 Hamilton Pl Blvd, Chattanooga, TN 37421
About Hana Steak & Sushi - steak house in Chattanooga, Tennessee
Casual local chain serving sushi & Japanese entrees prepared on tableside hibachi grills.
Customer Review Summary
Overall, Hana Steak & Sushi received mixed feedback from customers. Many praised the delicious food, quick service, and friendly staff, especially highlighting dishes like steak, shrimp, and scallops. One reviewer mentioned a previous positive experience and noted that their nephew loved it, while another expressed satisfaction with the ample portion sizes. However, several customers reported dissatisfaction with the quality of sushi and hibachi, citing overcooked meat, dry shrimp, and small portions. Service complaints were prevalent, particularly regarding wait staff attitudes and communication issues, especially with non-English speaking customers. Some diners found the atmosphere lacking, with comments about dull ambiance and insufficient staff. While there were positive experiences, the negative reviews suggested significant inconsistencies in food quality and service that could deter potential customers.
Key Features
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great tea selection
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Healthy options
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Groups
- Tourists
Planning
- Dinner reservations recommended
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Baylee Tudor
My nephew and I came for lunch, and it was so good! The food was quick and delicious. My 10 year old nephew said it was his favorite he's been to, and he can't understand why anyone would rate it lower than 5⭐️'s! Thank you for a wonderful time.
Nathan Crownover
The restaurant was clean Our server was excellent our chef Jose was awesome, the steak ,shrimp and scallops were perfect. Sake was great, Japanese hippie drink was excellent. Plenty of food I had to carry it home couldn't finish it at the restaurant and I'm a large 375lb man. So I can put away some food. Definitely will be going back.
angels borgogna
We came here years ago and food was good, but we both thought quality of sushi and hibachi has definitely dropped. Over cooked my filet which tasted awful, shrimp was dry, veggies not cooked and was smallest portion I had ever received. Not sure what dressing was on the salad, tasted like a mayo base? Atmosphere was dull besides the robot and the hibachi chef seemed like he hated his job. Save yourself the money and try somewhere else. This place needs an overhaul.
Christina Derriso
Absolutely phenomenal food with a super friendly staff. My husband and I went here for lunch.
Debra Roberts
The food was just ok. We have had better. The service was great, server was over whelmed as our party was 30 and she had another large party in another room.
Alejandra Yepez
When I came in It was nice up in till the waitress came she had a HORRIBLE attitude problem. Me coming form a family who speaks little English tried my BEST to translate but the waitress would NOT listen and was not patient AT ALL with my non American family me and my family were utterly speechless with this treatment THEN came the cook and the food also at first the cook was fine up In till we asked if the kids food that we ordered came from the back or was cooked in front of us he told us that “he didn’t know” so when all of our food was distributed STILL my little brother was was left WITH OUT his kids meal he was about to cry because of it but my mom calmed him down finally we asked the waitress about the kids meal and if when it was gunna come out THE ATTITUDE in what she said was appalling she told us that it should have been given to us she ask the cook and HE SAID that “I gave the kids menu to my mom” THAT HER MEAL WAS THE KIDS MEAL I ask where was MEAL so my mom was left with NO food because she had to share THENNNN the check made us pay MORE then what we were supposed too they charge us for a meal that they DIDNT give us , FINALL thankfully THE BOSS/OWNER fixed SOME of the problems and EVEN THO we didnt like the service AT ALL we were made to pay 100+ tip Sorry for the rant It really ruined my night with my family 😭
Kim Lange
The waitress never smiled. Barely mumbled to get our orders. The cook put our rice in our plate and left it to be cold while he cooked the meat. The salad had NOTHING not even a lonely carrot. The soup was ok. One piece of mushroom floated on the top. The cook never spoke. It was odd Also we were not greeted even though 3 people who looked like they were there against their will were standing at the counter. Not a fun time at all
Veronica Cheatham
My first visit to Hana steak and sushi was due to a graduation for a friend's daughter. The atmosphere was fun! There was even a robot delivering items and playing music! However, we waited a really long time to be seated and even after that at the hibachi seating. And I do mean a long time. Once the person came out to do the hibachi, they were very nice and a lot of fun; but the food still didn't have the punch I was hoping for. They did seem to be understaffed. So I think I'll go back and give this another try.
Location
Contact Information
Hours of Operation
Price Range
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