Cheddar's Scratch Kitchen

Waiting time. It was around 10 minutes. The waitress and service were great. Her name is Kayla, she was very kind and very attentive, and overall fantastic service and waitress. The only bad was the food because I ordered grilled chicken lemon pepper with two sides (rice and loaded baked potato with no sour cream) and Kayla double-checked the whole order. When the other servers brought the food to the table. I did not receive a side of rice and the baked potato was with sour cream on it). So, Kayla returned to the table and ask everything was okay and she noticed the order without sour cream my baked potato. Kayla brought me another baked potato but there was a black hair on it. Thankfully Kayla was very kind and apologized for it even though it wasn’t her fault. I appreciate for doing that she took care of my plate. So, I decided to get other sides but this time was right. Overall, the food was good taste but messed up the first time on my food, the second time a hair, but the third time was the winner. So, that’s why I gave them 2 stars on the food. The atmosphere overall was fantastic. I will return another time because of Kayla. Kayka DESERVES A RAISE!

Waiting time. It was around 10 minutes. The waitress and service were great. Her name is Kayla, she was very kind and very attentive, and overall fantastic service and waitress. The only bad was the food because I ordered grilled chicken lemon pepper with two sides (rice and loaded baked potato with no sour cream) and Kayla double-checked the whole order. When the other servers brought the food to the table. I did not receive a side of rice and the baked potato was with sour cream on it). So, Kayla returned to the table and ask everything was okay and she noticed the order without sour cream my baked potato. Kayla brought me another baked potato but there was a black hair on it. Thankfully Kayla was very kind and apologized for it even though it wasn’t her fault. I appreciate for doing that she took care of my plate. So, I decided to get other sides but this time was right. Overall, the food was good taste but messed up the first time on my food, the second time a hair, but the third time was the winner. So, that’s why I gave them 2 stars on the food. The atmosphere overall was fantastic. I will return another time because of Kayla. Kayka DESERVES A RAISE!

Update: 11/23 I spoke with management and my concerns were addressed in a positive manner. I go here multiple times a week and literally order the same meal every time. I just got home with my take out, started to season it more and when I went to flip the chicken I noticed it's only 1 chicken filet that has been sliced thinly in half! The Lemon Pepper Chicken meal with 2 sides ALWAYS comes with 2 chicken breasts. I should have known when I glanced at the food upon leaving because when I looked in the bag there was barely any broccoli cheese casserole (1 of my 2 sides) and the bed of rice was extremely skimpy. The broccoli was the usual amount. Also, the bag was lighter than usual. Once I got home I realized they sliced 1 chicken breast to fool me into thinking it's two? ONE chicken breast that was sliced into 2 thin pieces! Unbelievable! If the order couldn't be fulfilled properly then they should have encouraged me to cancel it! I will be calling in the morning to have this heard by management as it's 10:40pm and they are now closed. This happened to me last week too but only one breast was whole and the other was a thin one with half missing. I gave them a pass and didn't complain because I assumed it possibly got stuck to the grill and ripped so they cut it thin but now I see slicing in half is being done deliberately. Totally unacceptable!!

Update: 11/23 I spoke with management and my concerns were addressed in a positive manner. I go here multiple times a week and literally order the same meal every time. I just got home with my take out, started to season it more and when I went to flip the chicken I noticed it's only 1 chicken filet that has been sliced thinly in half! The Lemon Pepper Chicken meal with 2 sides ALWAYS comes with 2 chicken breasts. I should have known when I glanced at the food upon leaving because when I looked in the bag there was barely any broccoli cheese casserole (1 of my 2 sides) and the bed of rice was extremely skimpy. The broccoli was the usual amount. Also, the bag was lighter than usual. Once I got home I realized they sliced 1 chicken breast to fool me into thinking it's two? ONE chicken breast that was sliced into 2 thin pieces! Unbelievable! If the order couldn't be fulfilled properly then they should have encouraged me to cancel it! I will be calling in the morning to have this heard by management as it's 10:40pm and they are now closed. This happened to me last week too but only one breast was whole and the other was a thin one with half missing. I gave them a pass and didn't complain because I assumed it possibly got stuck to the grill and ripped so they cut it thin but now I see slicing in half is being done deliberately. Totally unacceptable!!

I ordered the fried chicken and it was good, but slightly over salted. I loved the green beans. The honey butter croissants are amazing. Service was superb. My only issue is seeing servers on the clock sitting with their off-the-clock friends. The servers would sit a while and then jump up to check their tables. My server didn't, so there is that. I also ordered potato soup for my lunch the next day. It was fantastic.

I ordered the fried chicken and it was good, but slightly over salted. I loved the green beans. The honey butter croissants are amazing. Service was superb. My only issue is seeing servers on the clock sitting with their off-the-clock friends. The servers would sit a while and then jump up to check their tables. My server didn't, so there is that. I also ordered potato soup for my lunch the next day. It was fantastic.

Still enjoyed it but my salmon didn't taste right and I didn't eat it. But they took it off for me. Our waitress Charlie, she was awesome! Still will come back also.

Still enjoyed it but my salmon didn't taste right and I didn't eat it. But they took it off for me. Our waitress Charlie, she was awesome! Still will come back also.

I was very surprised, and disappointed in the broccoli, cheese casserole...the dish I was looking forward to. My serving was lukewarm, at best, and the crust was a bit hard and chewy. The pot pie had large chunks of chicken, and the crust was flakey, but the filling had an odd taste. Maybe it was just an off day.

I was very surprised, and disappointed in the broccoli, cheese casserole...the dish I was looking forward to. My serving was lukewarm, at best, and the crust was a bit hard and chewy. The pot pie had large chunks of chicken, and the crust was flakey, but the filling had an odd taste. Maybe it was just an off day.

We visit here every time we come to Chattanooga. Today was a great day with our server, Anna. She brightened our day and was very helpful with our order. She didn’t let us ask for anything. I had the veggie plate and the carrots, broccoli, rice and salad were very fresh.

We visit here every time we come to Chattanooga. Today was a great day with our server, Anna. She brightened our day and was very helpful with our order. She didn’t let us ask for anything. I had the veggie plate and the carrots, broccoli, rice and salad were very fresh.

My wife and I came in for lunch today. I got the grilled chicken tender / shrimp combo. My wife asked for 6 oz sirloin, loaded bake potato, and green beans. She asked for a for her steak to be well done and it wasn't. When we got our food, her potato was plain, her steak wasn’t fully cooked (plenty of color visible). After complaining about the food, they took my wife’s plate back and she didn’t get her food back until well after I finished eating. My food wasn’t even that hot. My fries were cold. My Chicken barely had any heat. We even had to clean up after ourselves after our appetizer. By the time we finished eating our food, we barely had any room left on the table. We even stacked everything up for our waitress to easily grab and she didn’t. Our drink glasses were left empty a few times. We even had to get up to ask for napkins our table was so dirty. BY FAR THE WORST EXPERIENCE I HAVE EVER HAD AT CHEDDARS. It’s pathetic that we paid so much money for terrible service and food quality.

My wife and I came in for lunch today. I got the grilled chicken tender / shrimp combo. My wife asked for 6 oz sirloin, loaded bake potato, and green beans. She asked for a for her steak to be well done and it wasn't. When we got our food, her potato was plain, her steak wasn’t fully cooked (plenty of color visible). After complaining about the food, they took my wife’s plate back and she didn’t get her food back until well after I finished eating. My food wasn’t even that hot. My fries were cold. My Chicken barely had any heat. We even had to clean up after ourselves after our appetizer. By the time we finished eating our food, we barely had any room left on the table. We even stacked everything up for our waitress to easily grab and she didn’t. Our drink glasses were left empty a few times. We even had to get up to ask for napkins our table was so dirty. BY FAR THE WORST EXPERIENCE I HAVE EVER HAD AT CHEDDARS. It’s pathetic that we paid so much money for terrible service and food quality.