Texas Roadhouse

So the trick is to get on the wait-list through the website. We still had to wait like 5 minutes once we arrived. But the server we had was very friendly and accommodating. I had ribs, but I also ate a bit of my parents' steak. The food was great. The sweet potato was a treat. No room for dessert.

So the trick is to get on the wait-list through the website. We still had to wait like 5 minutes once we arrived. But the server we had was very friendly and accommodating. I had ribs, but I also ate a bit of my parents' steak. The food was great. The sweet potato was a treat. No room for dessert.

The service was great! We both got the chicken tenders. However, my husband's fries were not fresh... that was the only down side. The salad was great, mash potato's were soo good, get them loaded 10/10

The service was great! We both got the chicken tenders. However, my husband's fries were not fresh... that was the only down side. The salad was great, mash potato's were soo good, get them loaded 10/10

I had the pleasure of dining at Texas Roadhouse east-Syracuse recently, and it was a fantastic experience from start to finish. The ambiance was warm and inviting, with a perfect balance of comfort and style. The staff were incredibly attentive and friendly, making sure every detail of our meal was perfect. The menu offered a great variety of options, catering to different tastes and dietary preferences. We ordered steak dishes, and it was absolutely delicious—bursting with flavor and beautifully presented. The hot bread they bring you at the beginning is very satisfying. The attention to quality and freshness was evident in every bite. Texas Roadhouse truly goes above and beyond to create a memorable dining experience. Whether you’re looking for a spot for a casual meal or a special occasion, I highly recommend this gem. I’ll definitely be returning soon!

I had the pleasure of dining at Texas Roadhouse east-Syracuse recently, and it was a fantastic experience from start to finish. The ambiance was warm and inviting, with a perfect balance of comfort and style. The staff were incredibly attentive and friendly, making sure every detail of our meal was perfect. The menu offered a great variety of options, catering to different tastes and dietary preferences. We ordered steak dishes, and it was absolutely delicious—bursting with flavor and beautifully presented. The hot bread they bring you at the beginning is very satisfying. The attention to quality and freshness was evident in every bite. Texas Roadhouse truly goes above and beyond to create a memorable dining experience. Whether you’re looking for a spot for a casual meal or a special occasion, I highly recommend this gem. I’ll definitely be returning soon!

Wasn't horribly impressed with this restaurant. My wife and I had ordered steaks that were both over and under prepared. Was told an hour wait, and 2 hours later, we finally got a seat. Appetizer was never added to our order either. Thankfully, we weren't charged for the appetizer.

Wasn't horribly impressed with this restaurant. My wife and I had ordered steaks that were both over and under prepared. Was told an hour wait, and 2 hours later, we finally got a seat. Appetizer was never added to our order either. Thankfully, we weren't charged for the appetizer.

When I arrived at 5:30 p.m. on a Thursday the place was already crowded. I didn't have a reservation, but was seated immediately. On the way to my table the hostess showed me a refrigerated cabinet where I could select my own steak. Great idea and they looked very tempting, but I hadn't decided yet what I was going to order. After my meal, on the way out I noticed about 25 people waiting for a table in the lobby. This restaurant must be doing something right because they were really hopping. Unfortunately, my experience was mixed. I started with an appetizer of buffalo chicken nuggets. You have only two choices, mild or hot buffalo sauce. I ordered it hot with ranch dressing on the side. It arrived with blue cheese dressing which they quickly replaced. I thought they had given me the mild version of the buffalo sauce because the nuggets were pretty bland for my taste. However, when I reached the bottom of the basket, I found a little sauce that I dragged the chicken through and it did have a medium level of heat. The worst part of the appetizer was that the chicken was very dry. For my main, I ordered a combo of a small filet steak and 4 oz of ribs. The dish came with two sides and I must compliment the restaurant on the variety of sides available. I chose a caesar salad and tavern fries. The waitress kindly brought the salad first along with some delicious fresh dinner rolls and honey/cinnamon whipped butter. Eating one of those rolls with the butter was like having dessert. Very enjoyable. The steak was beautifully seasoned and had a nice sear. However, although ordered medium, it was well done, brown throughout and dry. I normally would have sent it back, but the ribs were so incredibly good I focused on them. There was abundant fall-off-the-bone tender lean meat. When I placed my order, I had the foresight to request a side of barbecue sauce for dipping and that proved delicious. Next time, I would order a different side than the tavern fries which were fairly limp and three of them were raw in the center. The atmosphere was very pleasant, although busy, and my server was excellent. The manager visited my table and was very hospitable. I have to think that he has something to do with the restaurant being full. I will definitely be back for the ribs and rolls.

When I arrived at 5:30 p.m. on a Thursday the place was already crowded. I didn't have a reservation, but was seated immediately. On the way to my table the hostess showed me a refrigerated cabinet where I could select my own steak. Great idea and they looked very tempting, but I hadn't decided yet what I was going to order. After my meal, on the way out I noticed about 25 people waiting for a table in the lobby. This restaurant must be doing something right because they were really hopping. Unfortunately, my experience was mixed. I started with an appetizer of buffalo chicken nuggets. You have only two choices, mild or hot buffalo sauce. I ordered it hot with ranch dressing on the side. It arrived with blue cheese dressing which they quickly replaced. I thought they had given me the mild version of the buffalo sauce because the nuggets were pretty bland for my taste. However, when I reached the bottom of the basket, I found a little sauce that I dragged the chicken through and it did have a medium level of heat. The worst part of the appetizer was that the chicken was very dry. For my main, I ordered a combo of a small filet steak and 4 oz of ribs. The dish came with two sides and I must compliment the restaurant on the variety of sides available. I chose a caesar salad and tavern fries. The waitress kindly brought the salad first along with some delicious fresh dinner rolls and honey/cinnamon whipped butter. Eating one of those rolls with the butter was like having dessert. Very enjoyable. The steak was beautifully seasoned and had a nice sear. However, although ordered medium, it was well done, brown throughout and dry. I normally would have sent it back, but the ribs were so incredibly good I focused on them. There was abundant fall-off-the-bone tender lean meat. When I placed my order, I had the foresight to request a side of barbecue sauce for dipping and that proved delicious. Next time, I would order a different side than the tavern fries which were fairly limp and three of them were raw in the center. The atmosphere was very pleasant, although busy, and my server was excellent. The manager visited my table and was very hospitable. I have to think that he has something to do with the restaurant being full. I will definitely be back for the ribs and rolls.

Starting off with mentioning this review has nothing to do with the food, food is phenomenal. The service is a disgrace to the restaurant industry. Starting off with the absolute B.S waiting list. I specifically joined online to avoid the chaos, went inside after i got the confirmation text, they claim my name wasn’t on there. (did this to several other parties as well) Ok whatever, i got on the list again and waited another 35 minutes. Finally once seated we noticed the AC was on and blowing freezing cold air onto us and the table next to us. Mentioned it to the server, again gave the benefit of the doubt. About half way through our meal the table next to us mentioned they have yet to receive any of their food not even an appetizer yet after sitting there for 30 minutes. Their server was M.I.A so we mentioned it to our server and she spoke to her manager and assured them the food would be out shortly. Another 15 minutes goes by and then 20 and finally at 8:57 (3 minutes before they close) the manager gets to their table and gives this B.S story on how the ticket must have been lost. Why didn’t the server notice their table had no food?! The manager never apologized to the clearly upset and hungry table. As a server it was extremely difficult to watch. Not an apology or a free appetizer or drinks was offered. Gordon Ramsey would have a field day with that kitchen nightmare.

Starting off with mentioning this review has nothing to do with the food, food is phenomenal. The service is a disgrace to the restaurant industry. Starting off with the absolute B.S waiting list. I specifically joined online to avoid the chaos, went inside after i got the confirmation text, they claim my name wasn’t on there. (did this to several other parties as well) Ok whatever, i got on the list again and waited another 35 minutes. Finally once seated we noticed the AC was on and blowing freezing cold air onto us and the table next to us. Mentioned it to the server, again gave the benefit of the doubt. About half way through our meal the table next to us mentioned they have yet to receive any of their food not even an appetizer yet after sitting there for 30 minutes. Their server was M.I.A so we mentioned it to our server and she spoke to her manager and assured them the food would be out shortly. Another 15 minutes goes by and then 20 and finally at 8:57 (3 minutes before they close) the manager gets to their table and gives this B.S story on how the ticket must have been lost. Why didn’t the server notice their table had no food?! The manager never apologized to the clearly upset and hungry table. As a server it was extremely difficult to watch. Not an apology or a free appetizer or drinks was offered. Gordon Ramsey would have a field day with that kitchen nightmare.

Back in Syracuse for a visit & thought we'd catch an early dinner! We arrived about 5:15 pm... There were plenty people! Our walk in wait was about 15-20 minutes! We were seated and those amazing hot dinner rolls greeted us ! No appetizers! We got salads & they were fresh THEN a good 30 min wait for entrees! Our server was attentive & courteous! A visit from the manager or complimentary something would have been appreciated! The meals were very good though!

Back in Syracuse for a visit & thought we'd catch an early dinner! We arrived about 5:15 pm... There were plenty people! Our walk in wait was about 15-20 minutes! We were seated and those amazing hot dinner rolls greeted us ! No appetizers! We got salads & they were fresh THEN a good 30 min wait for entrees! Our server was attentive & courteous! A visit from the manager or complimentary something would have been appreciated! The meals were very good though!