
Shogun
18411 Hall Rd, Macomb, MI 48044
About Shogun - steak house in Warren, Michigan
Local chain serving pan-Asian dishes in a traditional setting with tableside grills.
Customer Review Summary
The restaurant Shogun received mixed reviews from customers. One reviewer had a negative experience, citing incorrect orders and feeling overcharged for a large amount of food. Conversely, several other patrons praised the food quality and service, particularly highlighting the hibachi dishes and sushi. One customer commended the freshness and presentation of the takeout, while another expressed disappointment over an automatic gratuity and service charges. Issues with food quality were noted, such as overcooked beef and old rice in a couple of reviews. While some diners appreciated the overall experience and indicated they would return, others expressed dissatisfaction with pricing practices and food consistency.
Key Features
Service options
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great tea selection
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Healthy options
- Late-night food
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
Crowd
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
Danae Alana!
I went to their restaurant last night, horrible experience the lady couldn’t even get my order right. I ordered a side of rice and sesame chicke… they brought out a big ass plate of rice that I did not ask for…… it was just me and my 2 year old daughter unbelievable that I had to pay $44.50 for a meal that I thought be a reasonable portion but they bring out a plate full of rice and chicken that would feed at least 3 to 4 people. I’m very upset that I had to pay all of that money. I feel like I was cheated. The restaurant didn’t have that many people in it so I feel like I was over charged. I asked the lady when she came out. Why did I have that big of a plate? I got the big and it was that much very heated because why did you think I wanted a large side of rice. she said that the rice only comes in one size, but on the receipt it’s labeled as a large side. They definitely need to get their menu in order because customers were overpay for food.
asunda
Went on a Friday night before a theater show the food was good the sushi roll huge delicious we each had 1 drink dinner for two $75 gratuity was added so 20 percent o would go again the dis a huge carryout business $$$
Stacy White
My new go-to hibachi spot, without a doubt!! The food was incredible, happy to bring home leftovers to feast on later. Very fresh and great flavor. The service was much better than other spots. Tony was an engaging & generous chef. Every other staff member was helpful and friendly. If you’re craving hibachi, don’t waste your time (or money) at any other place! Can’t wait to go back.
lilaclove heart
My family is picky about takeout places. We will be changing where we get it (to here 😄), and here's why: *This place actually confirms that you're picking up the right order. That makes me feel like they care that you get the correct food. *The service was phenomenal. I only did takeout but the hostess was so sweet. *The food was the freshest we've ever gotten from an asian food place. *The presentation is great. *Who ever preps the meat needs a raise!!! Not a single piece of grizzle! *The prices are reasonable. *Everything was delicious. I've attached photos. My family ordered General Tso, Almond Boneless Chicken, Crab Rangoon, and some extra egg rolls. I'll make sure my friends know where to go! Thank you guys for a wonderful experience, you've gained some regulars!
Traci Nyquist
Everything was good, I actually was disputing reviews about the sushi. Cuz it was excellent! I had 1 issue, my boyfriend and I ordered 3 rolls on the sushi bar side- not hibachi, there was a $12.00 service charge aside from the tip!! Scuz me but what did you do? Bring out our rolls?? Thanks, but I wouldn’t have left a $12.00 tip let alone more on top of whatever this service charge was. The total I left was $78.00 and yes that included their so called “service charge” and to note, this is literally the first review I’ve ever felt the need to leave. And I am not “young” so they bothered me enough to decide now I should leave a review!
Rose A
On this Valentine Day, I purchased 2 combination dinners: #13 and # 23. Beef and chicken subgum dinners. The plates were full of food. However, the beef was extremely overcooked and had no flavor. The rice was very old and overcooked/fried. The chicken subgum and vegetables were okay. The rice had a dry greasy taste. We ate only a small portion and threw away the rest. The egg rolls were the best food of the entree. I'm very disappointed in the quality of the food. I expect fresh entrees not day old ones. I will not return again.. It has been over six months and i gave the restaurant the benefit of the doubt. My regrets to undeserving loyalty. Hire professional cooks and/ or chefs. The rice is affordable.
Christy Mallery
I haven't ate here in years but wanted to come back, visit and try their food again. We sat down and ate Chinese food today. The food was not bad at all. I will post pics. What was not great was the 18% gratuity added to all orders, no matter the size. Also asked for a refill on a side of white rice and was charged 3.99 for a cup of cooked white rice. Service was very limited. Won't be back anytime soon.
Shawn Zeman
Food was great, Hibachi was just ok( didn't really entertain ), and the service was great, my only complaint....... they add an 18% gratuity to your bill automatically regardless of 1 guest or 20. That's kind of wrong in my opinion. If service sucks they still get a tip. Honestly I was going to leave them a greater tip than 18%, but after seeing that I decided not to tip more
Location
Contact Information
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