Outback Steakhouse
28 Reiss Ave, Lowell, MA 01851
About Outback Steakhouse - steak house in Lowell, Massachusetts
Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
Customer Review Summary
The reviews for Outback Steakhouse present a mixed overall experience. Several patrons praised specific locations for attentive service, excellent food quality, and a lively atmosphere. Dishes like steak, blooming onion, and special wings received high marks, highlighting consistent taste and freshness. Complaints include slow service, poor quality of sides, and disappointing meals at certain locations. One reviewer noted a significant issue with butter quality affecting their dish. The curbside pickup experience was also criticized for being inefficient, with one customer feeling scammed over the service. Overall, while some had wonderful experiences, others reported major service and food quality disappointments.
Key Features
From the business
- Identifies as women-owned
Service options
- Curbside pickup
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Braille menu
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Healthy options
- Organic dishes
- Quick bite
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Gender-neutral restroom
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Checks
- Debit cards
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
David Maguire
An overall very disappointing dinner. Service started really slow after we sat at a table that needed to be cleaned again. Waited again. We had the blooming shrimp, which was really good. Waited. Finally asked someone for ketchup, and it came back with something white in it.. maybe mayo, maybe worse. But no one came by for a while, so I could not fix it. On to ceasar salads.. I did not like the taste of the dressing but my wife said it was good. I put the "butter" on the bread and that it was weird tasting. It looked weird and tasted weird. When the meal came, I added extra butter to my baked potato. It just changed the entire taste. I finally asked the waiter, and he said there was a shipment issue with real butter and that this was like country crock or similiar. I wouldn't have added that crap to my baked potato... it just goes on. My wife liked her fillet/meal. I hated my meal steak, baked potato, and tough sirlion. I can honestly say never a bad meal at the outback until now - both thumbs down tonight.
Selene Kempton
Another amazing dinner at the Lowell outback location. We all head steak. Everything was cooked to perfection and our server Matt, was super attentive and amazing as usual. We have been long time customers and are grateful for such friendly staff, consistent delicious food, and overall a wonderful experience.
Andres Gomez
The food is amazing and definitely worth going for. We had the special wings along with the famous onion platter which tasted amazing. The steak is always wonderful and made with great flavor. The waitress attended us very well and was always checking in from time to time to see if we needed anything. The drinks were very good and had a good flavor, definitely freshly made!
sheldon cohen
I have not been to the Outback for over 20 years I was reluctant to go I was thinking oh the steak won't be so good it'll be a lot of gristle just cheap food. I was pleasantly surprised the chili was really spicy and good and thick not watery, the wedge salad was delicious with the balsamic glaze and the steak was perfectly cooked and the broccoli which I thought would be soggy was not it was crisp and fresh surprise surprise
Maria Marko
We are here now. Everything has been great. Really alive atmosphere. Music is just loud enough for all to hear. Very nice server & hostess. We both split a bloomin onion & each had the new $15, 3 course meals. We are so full & only ate half of everything given to us. We also hope this Lowell location still stays open? Many other local ones Maria & Steve.
Randall Malley
I had the pleasure of being served by Mr. Alan P during my recent visit, and I couldn't be more impressed! From the moment we were seated, he greeted us with a warm smile and made us feel welcome. Throughout the meal, Alan was attentive without being overbearing, always checking in to make sure everything was perfect and offering great suggestions from the menu. The service was quick, efficient, and friendly, and it truly elevated our dining experience. It's clear that he takes pride in providing exceptional service. I’ll definitely be back and hope to be served by Mr. Alan P again!
FearLess SunKissedCaramel
The waiter took forever to get to us. My plate of food was definitely not great.! my steak was perfectly cooked but salty af, the asparagus was overcooked and so soggy, and the mac & cheese was so dry and had so much black pepper in it. My friend’s plate wasn’t the greatest either she wrote her own review. I’m from Connecticut and I have eaten plenty of times at different Outback Steakhouse’s and this by far is the worst one!
William Cushman
The curbside pickup was supposed to bring the food to my vehical I waited forever for the food and I had to send my passenger to go get the food because the server was not doing his job I even gave him a $10.00 dollar tip and he never even earned that tip. I don't mind having to take my business somewhere else who will give me a posh service. The kid literally ripped me off $10.00 he only gave me $25.00 the change on the receipt said $35.00 such a scam hourly wages workers suck at this restaurant
Location
Contact Information
Hours of Operation
Price Range
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