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Sullivan's Steakhouse - Steakhouse in Aurora, Illinois

Sullivan's Steakhouse

4.5 (2037 reviews)

244 S Main St, Naperville, IL 60540

Steak house
American restaurant
Bar
Bar & grill
Fine dining restaurant

About Sullivan's Steakhouse - steak house in Aurora, Illinois

Steakhouse chain serving beef, seafood & cocktails in swanky surrounds with live music.

Customer Review Summary

Sullivan's Steakhouse has received mixed reviews from patrons. Many reviews praise the attentive and friendly service from staff members like Alex and Steffanie, who made special occasions memorable with excellent recommendations and hospitality. However, several reviewers expressed disappointment with their meals, particularly with the cooking of steaks, which were often served overcooked despite ordering them medium or medium rare. Issues with wait times for food and check delivery were also noted, along with complaints about the use of paper to-go boxes, which some found inappropriate for the price range. Overall, the restaurant is recognized for its vibrant atmosphere and quality dishes, yet experiences can vary significantly.

Key Features

Service options

  • Outdoor seating
  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Great beer selection
  • Great cocktails
  • Great coffee
  • Great dessert
  • Great wine list
  • Live music

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour food
  • Hard liquor
  • Private dining room
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Brunch
  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom
  • Wi-Fi

Atmosphere

  • Cozy
  • Romantic
  • Trendy
  • Upscale

Crowd

  • Family-friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safespace

Planning

  • Lunch reservations recommended
  • Dinner reservations recommended
  • Accepts reservations
  • Usually a wait

Payments

  • Credit cards
  • Debit cards

Children

  • Kids' menu

Parking

  • Free parking lot
  • Free street parking
  • Valet parking

Customer Reviews

Rating Distribution

4.5 out of 5
5
1512
4
258
3
125
2
58
1
84
Based on 2037 reviews

Erica Gonzalez

1 month ago

We celebrated our anniversary today with our children, and it was a wonderful experience! Our server, Alex, was absolutely fantastic—attentive, friendly, and truly went above and beyond to make our meal special. He made great drink and dessert recommendations, ensuring that everything was perfect. The service was exceptional, and we couldn’t have asked for a better way to celebrate. Thank you, Alex, for making our day even more memorable! We will definitely be back.

Michael BULLDOG Behles

3 weeks ago

We try and go once a year! This place is always solid with delicious food and great service. It is a steak house the prices are what they are. The energy and hustle and bussle of the restaurant is cool to see.

Adriana Gordillo

1 month ago

Celebrated my husband’s birthday dinner and I couldn’t not have been more impressed. Lanie and Jordan made sure our evening as extra special. All of the recommendations Lanie made were exceptional! Highly recommend!

Maruf Mukhtarov

3 months ago

As Dec 25, 2024, it was my first time visit with my wife, I had a bad experience. I ordered a medium cooked ribeye steak. But it came well done. The quality doesn’t match the price at all. To go boxes were paper instead of normal plastic containers so the food doesn’t leak out of the boxes.

Tara Rogers

2 months ago

The best part of the evening was the tableside BLT salad, then Trevor our server who kept us in check. Food was excellent, drinks were excellent!! Highly recommend! Go with the bone-in ribeye!

Michelle Mukhtarov

3 months ago

This was mine and my husband’s first time spending Christmas in Naperville. Also the first time we have taken off from work in years on Christmas. We decided to come here for Christmas and have dinner. We purchased gift cards from Costco. Prior to heading over I called and was told that there are available tables and it was first come first serve. I asked if we need reservations and was told no. When we arrived a very rude receptionist( brown wavy hair, hazel eyes and heavy accent), said there were no tables available, (very loudly)… we need a reservation, did not offer the bar area I asked about it. I also said that the person on the phone said we didn’t need reservations and she loudly told me in front of a room full of people NO this is not so. Wow. Really. Our server seemed ok at first. Brittany. She came over and handed us menus. She came back almost 15 minutes later to take our orders. Said bread would come out. 25 minutes later our appetizer arrived, still no bread. When I asked where is our bread? Brittany got an attitude and said well I can bring it out right now. It should have been one of the first items on the table. Mean while two men came in after us and got their drinks and meal and check before we got our bread on the table. 😵My steak was tasty but not medium. I got the filet mignon. My husband got the rib eye. It was dry and also not medium. Our bill was $255… and we were given cheap paper boxes to take our left overs. Not nice at all

Jessi Hendee

6 months ago

I went to celebrate my brother's 30th birthday, I have never been to sullivans before, but a couple of people in my party have been. I was very disappointed in my meal, mine came out a bit after everyone at my table. I ordered a medium rare steak, and it came out well done. I also ordered stuffed shrimp with my steak, and unfortunately, the shrimp was rubbery and also overcooked. My steak had a very nice char flavor to it, so it's disappointing that it was so overcooked, and I didn't enjoy it. The best bite of food I enjoyed was a bite of my family members lobster! I will say our service team was great and very sweet, always made sure we had what we needed. We did wait an incredibly long time to receive our checks even after asking twice. Overall, for myself and my wife to spend over $200 and I did not enjoy my meal, and my wife said hers was good, but nothing special sullivans would not be on my list for a return visit.

Da Leals

2 months ago

My wife took me to this restaurant for my birthday, and it was our first time visiting. We were excited to be there. Thankfully, we didn't have to wait long to be seated, and we were placed at a lovely table with a great atmosphere. Our server, Steffanie, was excellent and very attentive. She even had a nice place card at our table that said "Happy Birthday," which we appreciated and made us feel welcomed. At one point, she took a picture of us and put it in a beautiful frame. When it came to the menu, Steffanie was a superstar! Her recommendations were spot-on, and every dish we ordered was a flavor explosion. Each bite was scrumptious, and the drinks complemented our meal perfectly. We truly enjoyed our visit, and Steffanie's hospitality made it even better. We look forward to coming back again, and we would love to have Steffanie as our server once more.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$100+