
LongHorn Steakhouse
15531 LaGrange Rd, Orland Park, IL 60462
About LongHorn Steakhouse - steak house in Aurora, Illinois
Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.
Customer Review Summary
The reviews for LongHorn Steakhouse highlight a mix of positive and negative experiences. Several customers praised the quality of the food, especially steaks and salmon, describing them as fresh and delicious. Compliments were also directed at attentive and friendly waitstaff who enhanced the dining experience. However, there were complaints about inconsistency in food quality, particularly on busy weekends, and issues with service and cleanliness. Some patrons noted long wait times for seating and poor handling of customer feedback regarding unsatisfactory meals. Despite mixed experiences, many expressed a willingness to return for the food and overall positive service encounters.
Key Features
Service options
- Curbside pickup
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great dessert
- Great wine list
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Healthy options
- Small plates
- Vegetarian options
- Wine
Dining options
- Lunch
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
It's my opinion Not yours
I visited this place on 03/01/2025 this was a much needed night out. The place was packed which this location always is our greeter who initially tried to seat us was nice at first until she attempted to seat myself and my party in tall chairs everyone is not made to sit in those and we wanted to sit comfortably and that's just what we informed her and she didn't like it at all after already waiting over an hour she stated if we didn't see in the tall chairs we would need to wait an additional hour or so đ that wasn't right a booth became available so we took it. Out waiter was a very nice young man he was polite courteous and helpful in every way our food arrived pretty quickly it was fresh and very tasty we had several things wings shrimp spinach did they ordered steak potatoes we also had martinis and wine. The service was really good but in my own opinion they can be a bit cleaner and so can the surrounding areas. I have been here before and the service is always but the restrooms and surrounding area can be a bit more clean overall we had a good time and we will definitely return my only suggestion is please before seating customers ask if tall chairs will be ok and periodically check your restrooms and even though it's busy clean your floors.
Yolanda Moustakas
Never go on a Saturday when itâs busy. The steak is a different quality and they donât think you will notice. We went on a Wednesday totally dead. The New York strip and ribeye was absolutely delicious. Tender and seasoned very well. We ordered well done. We went on a Wednesday totally. Two weeks later we go back on a Saturday, order the same thing but my sister, new to the place ordered a well done steak and my daughter ordered medium well. We started eating and the steak was hard to cut and tough to eat and unseasoned. My daughterâs steak was bleeding. When the waiter came back my sister said the steak was tough. His response was the complete turn off. âWell when you order steak well done you are naturally going to get a steak a little tougher than the other steaks that are not well done.â Dumbest answer I have ever heard. Why would anybody order well done if we know we canât chew it? Well his answer was meant to say, Iâm not going to get another steak for you and you just have to deal with it. I wanted the cook to come out but we were trying to have a nice evening and they knew it would lead to nothing. We are not complainers so the steak had to be bad if we had to say something to the waiter, and we were ignored. My daughter took a bloody steak home and I took my dry steak home to steam it tender and my sister threw her entire steak away. Thatâs how bad it was. For not helping us we will take our 160.00 elsewhere. Suggestion: waiters donât ignore your customers or give stupid answers for bad steaks. We know our steaks.
Mindy Goslinowski
I want to start by thanking our waitress Elandra for her wonderful knowledge, hospitality, kindness, friendliness, and her bubbly personality may more waitresses be like her. I will be back just for her. On another note Raul the cook yesterday made the BEST BEST salmon and steamed brocoli I have EVER had. I took and order to go home that's how good it was. I'm a foodie and a waitress myself. I have not have that type of service or great tasting food in a long time. Keep up the great work. See u all soon. Thank u.
Evelyn Sance
Arrived for lunch on New Years Day @ 1:30 pm, the hostess told us all the tables in the bar were spoken for ? All the booths were spoken for, there was a wait on them . But, we saw no one in the lobby waiting. We took a small table, where we sat for 10 minutes and was never even acknowledged by staff. After 20 minutes I went to the hostess station and the manager handled the service issue. The restaurant wasnât crowded, didnât understand the problem. We ordered from the lunch menu, after receiving our food I ask for extra napkins, I had to wait 5 minutes on those napkins. The server just wasnât with it. The rest of our meal was ok.. but after a bad start, it kind of ruined the whole dining experience. I had a $100 gift card to spend, but I wasnât impressed , not a good first time visit to your restaurant. Kginspice
Tony S
We went to dinner on Saturday around 4:00. It was a very popular location so we had a 35 minutes wait. It was well worth it. We first started with their bread, which was very good. The two of us then ordered the Salmon and the Renegade Sirloin. The salmon came with rice and asparagus. The sirloin came with a baked potato and a salad with vinaigrette dressing. The food tasted great. Everything was so good. Our waiter, Frank, was outstanding. He was very attentive and friendly. We will ask for him the next time we stop by. Thanks Frank, great job.
Lucretia Wesley
Went here for my birthday lunch. I had been hearing about the Parmesan crusted lamb chops. I also had the strawberry margarita and it was delicious and kinda strong. So the lamb chops was recommended to be cooked well. When they came out they were still pretty pink on the middle. I didn't send them back I just figured I'll put them in the airfryer when I get home. Well I wouldn't recommend that because they were cooked through by time I made it home but I don't feel like they worked up good. I will go try them again in the future. The cheesecake was amazing. I'll be back in the future to try them again.
Alina Flores
Everything was perfect. Our steaks were cooked exactly to our liking. absolutely flawless. But what really made our evening stand out was our exceptional waitress. She was super friendly, attentive, and made sure we had everything we needed. we can't wait to come back đ
Angela Cavin
Food was delicious. Drinks were great. Dessert was heavenly. Service was excellent. Wait time was typical for a busy Sunday.
Location
Contact Information
Hours of Operation
Price Range
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