Bourbon Steak Miami by Michael Mina

I want to share this experience to help others make an informed decision about dining here. My friends and I, all from Texas, decided to escape the cold front by heading to Miami for the weekend. The weather there wasn’t much better, but we made the best of it by playing golf and trying out different restaurants. Most of the places we dined at were great, but someone suggested we try Bourbon Steak, part of Michael Mina’s franchise. We made a reservation for 9 PM and arrived to find the place extremely busy. After a wait, we got seated and ordered. Being from Texas, we know good steak—we’ve had it at some of the best steakhouses in the world, from Dubai to Europe, Argentina, and, of course, Texas. We ordered the bone-in dry-aged ribeye, expecting a top-tier experience, but it was a disaster. The steak was chewy and tough, nowhere near the quality we expected. We also ordered sides, including a baked potato, which was equally disappointing. The service, overall, was underwhelming. It was slow, and even getting water took longer than it should have. For a high-class establishment, the pace and attentiveness were not up to par. While the staff wasn’t rude, the level of service simply didn’t match the premium prices we were paying. We let the manager know what happened, hoping for a reasonable explanation. Unfortunately, the manager couldn’t provide a logical or satisfactory explanation for the poor experience. While they did offer a small discount on the bill, it didn’t make a difference. We had already played 18 holes at West Palm Beach Golf Club, were tired, and were looking forward to a great steak and a satisfying meal. Instead, half of my buddies left hungry. The experience was incredibly disappointing. A couple of my friends didn’t even bother finishing their meals—they left their plates untouched. For a high-end restaurant with such steep prices, you expect exceptional quality in both food and service. This fell far short. Take a look at the photos we’ve shared, and you’ll see for yourself. Whether it was due to how busy they were or not, it’s no excuse. For the reputation Michael Mina’s restaurants carry, this was an utter letdown. No matter the explanation, this simply wasn’t supposed to happen. Terrible, terrible, terrible experience—one I wouldn’t recommend to anyone.

I want to share this experience to help others make an informed decision about dining here. My friends and I, all from Texas, decided to escape the cold front by heading to Miami for the weekend. The weather there wasn’t much better, but we made the best of it by playing golf and trying out different restaurants. Most of the places we dined at were great, but someone suggested we try Bourbon Steak, part of Michael Mina’s franchise. We made a reservation for 9 PM and arrived to find the place extremely busy. After a wait, we got seated and ordered. Being from Texas, we know good steak—we’ve had it at some of the best steakhouses in the world, from Dubai to Europe, Argentina, and, of course, Texas. We ordered the bone-in dry-aged ribeye, expecting a top-tier experience, but it was a disaster. The steak was chewy and tough, nowhere near the quality we expected. We also ordered sides, including a baked potato, which was equally disappointing. The service, overall, was underwhelming. It was slow, and even getting water took longer than it should have. For a high-class establishment, the pace and attentiveness were not up to par. While the staff wasn’t rude, the level of service simply didn’t match the premium prices we were paying. We let the manager know what happened, hoping for a reasonable explanation. Unfortunately, the manager couldn’t provide a logical or satisfactory explanation for the poor experience. While they did offer a small discount on the bill, it didn’t make a difference. We had already played 18 holes at West Palm Beach Golf Club, were tired, and were looking forward to a great steak and a satisfying meal. Instead, half of my buddies left hungry. The experience was incredibly disappointing. A couple of my friends didn’t even bother finishing their meals—they left their plates untouched. For a high-end restaurant with such steep prices, you expect exceptional quality in both food and service. This fell far short. Take a look at the photos we’ve shared, and you’ll see for yourself. Whether it was due to how busy they were or not, it’s no excuse. For the reputation Michael Mina’s restaurants carry, this was an utter letdown. No matter the explanation, this simply wasn’t supposed to happen. Terrible, terrible, terrible experience—one I wouldn’t recommend to anyone.

If you are looking for an equisite experience (from ambiance, to service, to food and beverages) then this is the spot. Whether it's a girl's night out, celebration, romantic dinner, or buyout of the restuarant or private event...this is THE PLACE to be! I've dined here a total of 6 times in the past two months for work events. Everything from eating at the bar and getting to know the staff to a private room for a business dinner, and a buyout of the entire restaurant and this team DOES NOT MISS! Anibal, Justin Cook, and Christian Rodriguez put the STAR in 5 star service and it's clear by the entire staff's attitude and service level that the leadership and culture is strong at this establishment. THANK YOU for taking such good care of our guests and myself, and we will be back!

If you are looking for an equisite experience (from ambiance, to service, to food and beverages) then this is the spot. Whether it's a girl's night out, celebration, romantic dinner, or buyout of the restuarant or private event...this is THE PLACE to be! I've dined here a total of 6 times in the past two months for work events. Everything from eating at the bar and getting to know the staff to a private room for a business dinner, and a buyout of the entire restaurant and this team DOES NOT MISS! Anibal, Justin Cook, and Christian Rodriguez put the STAR in 5 star service and it's clear by the entire staff's attitude and service level that the leadership and culture is strong at this establishment. THANK YOU for taking such good care of our guests and myself, and we will be back!

We enjoy Bourbon a couple times a year but religiously on my husbands birthday. This year was extra special because of our server Jason. He was the absolute best we have ever had at this restaurant. True genuine hospitality and went out of his way to make us feel like we were the only table when the place was at full capacity. I typically don’t write a review since it’s always a great experience and honestly what you should receive at this price point but Jason truly is an asset. Please share with him our appreciation for creating a great evening.

We enjoy Bourbon a couple times a year but religiously on my husbands birthday. This year was extra special because of our server Jason. He was the absolute best we have ever had at this restaurant. True genuine hospitality and went out of his way to make us feel like we were the only table when the place was at full capacity. I typically don’t write a review since it’s always a great experience and honestly what you should receive at this price point but Jason truly is an asset. Please share with him our appreciation for creating a great evening.

The service was impeccable at Bourbon Steak; they strive to meet all the standards of a 5-star restaurant. However, while the food was good, I felt it lacked that extra something that elevates the experience to extraordinary. I was left wanting that exquisite touch and didn't quite find it.

The service was impeccable at Bourbon Steak; they strive to meet all the standards of a 5-star restaurant. However, while the food was good, I felt it lacked that extra something that elevates the experience to extraordinary. I was left wanting that exquisite touch and didn't quite find it.

I recently celebrated my birthday at Bourbon Steakhouse, and it was an exceptional experience that exceeded all my expectations. From the moment we walked in, the staff made my family and me feel right at home, setting the tone for a delightful evening. The service was nothing short of excellent. The staff was attentive and friendly, ensuring every detail of our dining experience was just right. They truly went above and beyond to make my birthday celebration extra special. The highlight of the evening was, of course, the food. The steaks were cooked to absolute perfection, juicy and full of flavor. Each bite was a testament to the culinary expertise of the chefs. To complement our meal, we enjoyed expertly crafted martinis that were mixed to perfection, adding an elegant touch to our celebration. Bourbon Steakhouse has mastered the art of fine dining, creating an atmosphere that is both luxurious and welcoming. I am grateful to the entire team for making my birthday so memorable. We will certainly be returning for more memorable dining experiences in the future! Thank you, Bourbon Steakhouse, for a fantastic evening!

I recently celebrated my birthday at Bourbon Steakhouse, and it was an exceptional experience that exceeded all my expectations. From the moment we walked in, the staff made my family and me feel right at home, setting the tone for a delightful evening. The service was nothing short of excellent. The staff was attentive and friendly, ensuring every detail of our dining experience was just right. They truly went above and beyond to make my birthday celebration extra special. The highlight of the evening was, of course, the food. The steaks were cooked to absolute perfection, juicy and full of flavor. Each bite was a testament to the culinary expertise of the chefs. To complement our meal, we enjoyed expertly crafted martinis that were mixed to perfection, adding an elegant touch to our celebration. Bourbon Steakhouse has mastered the art of fine dining, creating an atmosphere that is both luxurious and welcoming. I am grateful to the entire team for making my birthday so memorable. We will certainly be returning for more memorable dining experiences in the future! Thank you, Bourbon Steakhouse, for a fantastic evening!

The food was good. Although I expected it to be the best and it wasn’t. The service was excellent. I didn’t catch our waitress name because the place was so loud. It was hard to have a conversation I thought being such a nice more expensive restaurant it would not be this loud felt like I was eating a 70 dollar steak at a night club. Worth trying tho.

The food was good. Although I expected it to be the best and it wasn’t. The service was excellent. I didn’t catch our waitress name because the place was so loud. It was hard to have a conversation I thought being such a nice more expensive restaurant it would not be this loud felt like I was eating a 70 dollar steak at a night club. Worth trying tho.