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Broadway Prime - Steakhouse in San Mateo, California

Broadway Prime

4.3 (620 reviews)

1316 Broadway, Burlingame, CA 94010

Steak house
Restaurant

About Broadway Prime - steak house in San Mateo, California

A storefront steakhouse & full-service bar serving NY steaks & dry-aged prime rib in an airy space.

Customer Review Summary

Broadway Prime has a mixed reputation based on customer reviews. Several diners found the atmosphere reminiscent of a New York-style prime rib joint, praising the focus on prime rib and NY steak. However, some reviews criticize the restaurant for inconsistent service and food quality. Customers noted long waits, bland flavors, and disappointing execution of dishes such as the prime rib and sides. Some reviewers had negative experiences with undercooked or overcooked meat and issues with other food items tasting spoiled. Despite the criticisms, others enjoyed their meals, highlighting the garlic mashed potatoes and cream of spinach, as well as the overall affordability for a prime rib dinner. The service was often described as friendly, but there were concerns about the restaurant's upkeep and certain elements like cocktail knowledge or bathroom conditions. Overall, while some patrons may return for the prime rib and pleasant staff, others suggest seeking alternatives for a more consistent dining experience.

Key Features

Service options

  • Takeout
  • Dine-in

Highlights

  • Great beer selection
  • Great cocktails
  • Great wine list

Popular for

  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Hard liquor
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Upscale

Crowd

  • Groups
  • Tourists

Planning

  • Dinner reservations recommended
  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • High chairs

Parking

  • Free parking lot
  • Paid street parking

Customer Reviews

Rating Distribution

4.3 out of 5
5
359
4
156
3
55
2
25
1
25
Based on 620 reviews

Kevin Drost

1 month ago

My first impression was that the place was a little worn down, I’m not sure how old the building is but a lot of the wood was worn down. They sat us upstairs but they did ask if it was ok to sit upstairs. The table they sat us was very small for 4 people. After we sat we waited for at least 20 minutes or more before someone came to get our order. The table next to us who sat down after us got served before us. After we order the pace of service picked up I ordered myself an old fashion. I have to say I was not impressed with the drink it tasted off not like a traditional old fashion and the cup they put it in was very small. When the food came out I have to say I did enjoy the garlic mashed potatoes it had real clove of garlic in it which I love. The cream of spinach was also good. I didn’t care for the Pop over muffin that came with it. Mine tasted like it wasn’t done cooking. The prime rib itself was good i love it with the hot horseradish they give you. Overall it’s had good flavor but for about the same price you could get the same prime rib dinner at the house of prime rib in San Francisco. You don’t get the experience or the atmosphere that the house of prime rib delivers. Overall I’d come again but I’d prefer to go to the house of prime rib if I’m eating prime rib again.

Wook Chung

1 month ago

I completely see what Broadway Prime is going for - a hearty NY-style prime rib joint that isn't haughty and fills you up with tasty meat. And to their credit, they do get a lot of this right. The atmosphere is very NY-like, as well as the simplified menu that really focuses on the prime rib and NY steak set. The service was also friendly. And I was really forward to having a great meal on a late Sunday evening while it was raining outside. The issue is the food. First, because the salad is standard, they pre-make it in batches. And this makes the vegetable soggy. The prime rib is tender and juicy, but some how the au jus on our day was bland. The meat was great. But the entire dish had no attitude. I wish they had given it more flavor profile rather than relying on horse radish butter to add. The NY steak for more disappointing as the steak was tougher than expected. Sides were good such as mashed potatoes and cream corn though. At $61 for a prime rib dinner including salad, a large cut of meat, and 2 sides, I guess it is a fair deal. But given it is indeed a higher-end meal, one would expect something more flavorful. It absolutely is a hearty meal for sure. But would I repeat it for $61? That's where I hesitate. Broadway Prime is perhaps a decent date spot. Maybe a decent family eatery? A business meal location...? It's difficult cause I'm not sure if it gets any of it right because it doesn't blow your mind with the prime rib. The meal was good. But just not worth the trip to Burlingame and the price.

Trey Delaplaine

2 months ago

This is a great restaurant! The only other Prime Rib place I've been to is the famous HOPR in SF. This place has equally good prime rib and creamed spinach. The prices seem to be the same as well. The atmosphere is different but if you want the same food as HOPR without the long wait for reservations or going to SF, this is a good option! It wasn't crowded at all.

Cassie K

4 months ago

So it’s a special occasion, my bestie came to visit us from Asia. He loves prime rib so much. We decide to go broadway prime to show off how good it is. And sadly it was really awful experience we had at that night. First we order three orders of prime ribs all medium rare. We also ordered a ginger ale. The ginger ale came and the waiter said it looked weird and asked my husband to try it. It turned out to be club soda. My husband changed his order to a Sprite. This time it came with tiny bits of black spec in the glass. The waiter brushed it off and said it was coffee grind as if that was acceptable. Then my friend from Asia got his prime rib. The prime rib was basically rare. It was hard to cut with a steak knife and it bled. It was completely different temperature from the two other steaks we have at the table. We told the waiter and the waiter said he’ll put it on the grill. Wouldn’t that change the whole point of a prime rib? He said very fast, a few second will be ok. He basically convinced us that grilling a prime rib is ok. It came back like a well done steak with grill marks. That was again unacceptable and we sent it back. We got another order of the prime rib and it was cooked to medium, ok whatever. But then we ordered the Broadway cut which was supposed to be thick and this new steak was cut about half the thickness and just tasted old and about to go in the trash if not served tonight. It probably should have gone to the trash a few nights ago. Steaks aside, the cream corn and spinach all tasted spoiled and sour. They tasted like they’ve been sitting under the heat overnight, nowhere close to being fresh. The garlic on top of the garlic mashed basically looked rotten. The popover is burnt and super dry. Btw the male waiter’s fingernail is longer than Cardi B okurrr. The only good thing was the baked potato, and that’s it. After that the waiter felt bad and gave us a bottle of red wine but we just left it at the table because we can’t be bribed. Please think again if you want to go there, I think they changed owners because a few years ago broadway prime tasted good.

Andrea Kent

7 months ago

OH MY GOODNESS. The BEST prime rib I've ever had! We started talking to the owner of the restaurant who was the kindest sweetest man. He saw I was struggling to cut my food because I had a baby in my hands and cut it for me. Seriously 10/10 prime rib, kindness, generosity, everything!! Absolutely will be coming back to this sweet spot! Thank you so much!! the ambiance was beautiful and perfectly lit!

Nick Michael

Their were 5 of us for dinner, and as we walked in, we were greeted by a gentleman who was in casual clothes and seemed like he belonged on a couch in front of the television. Turned out he was the host that seated us.. We asked the server for a cocktail list and which type of bourbon they carry, but she didn't have either of them . We ordered our meals, and most of the prime rib was inconsistent and very fatty and tough. Theywerenotprime cuts, more towards choice cuts. The creamed corn seemed that it came from a can, but the creamed spinach was good. The service was adequate but very nice. Then, I used the restroom, which was being remodeled. The tile work was uneven and spaced inconsistently. There was an opening in the wall next to the sink where n outlet or switch is supposed to be with exposed wires. If I were a building inspector, it would not pass code. Most likely, I would not return ..

Jeff Ho

2 years ago

Depending on your luck, Broadway Prime could be hit or miss. This time, the prime ribs were flavorful, moist on the inside, not fatty and tasted even better on the drier outer edges. Those of us that had the prime rib was happy with their meals. The person that had the dry aged NY steak said it was overcooked and only ate 1/2 of it. Service was excellent.

Jason

Always a great meal. Prime rib is delicious. I'm in love with their beet salad. Sometimes I will ask for seconds. Always good service.

Location

Contact Information

Hours of Operation

Friday 5–9:30 PM
Monday 5–9:30 PM
Saturday 5–9:30 PM
Sunday 5–9 PM
Thursday 5–9:30 PM
Tuesday 5–9:30 PM
Wednesday 5–9:30 PM

Price Range

$50–100