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Red Lobster - Steakhouse in Riverside, California

Red Lobster

4.1 (2447 reviews)

ACROSS FROM KAISER HOSPITAL, 3700 Park Sierra Dr, Riverside, CA 92505

Seafood restaurant
American restaurant
Crab house
Family restaurant
Restaurant

About Red Lobster - steak house in Riverside, California

Lively chain restaurant serving American seafood standards amid New England-themed decor.

Customer Review Summary

The reviews highlight a mix of positive experiences and significant complaints. Many customers praised the attentive, friendly service from servers like Christina and Tammy, enhancing their dining experience. The food received mixed feedback: while some dishes, particularly the biscuits and certain shrimp options, were well-liked, other items like the Cajun chicken pasta and shrimp scampi were criticized for lacking flavor and poor presentation. Several reviewers expressed disappointment with their meal overall, noting issues such as incorrect orders and long wait times. The ambiance was described as needing improvement, with one reviewer calling it too dark. In summary, while customer service at Red Lobster tends to be excellent, the food quality and presentation can vary significantly.

Key Features

Service options

  • Curbside pickup
  • No-contact delivery
  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service
  • Great beer selection
  • Great cocktails
  • Great dessert
  • Great wine list

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Comfort food
  • Happy hour drinks
  • Happy hour food
  • Hard liquor
  • Small plates
  • Vegetarian options
  • Wine

Dining options

  • Lunch
  • Dinner
  • Catering
  • Dessert
  • Seating

Amenities

  • Bar onsite
  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Crowd

  • Family-friendly
  • Groups
  • Tourists

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids
  • High chairs
  • Kids' menu

Parking

  • Free parking lot
  • Free street parking

Customer Reviews

Rating Distribution

4.1 out of 5
5
1368
4
510
3
262
2
126
1
181
Based on 2447 reviews

Sandra Martindale

The staff was warm and our server Christina had excellent customer service. She was attentive and provided whatever items needed in a timely manner. Christina was pleasant, had a great smile and seemed to love her job. And the food was well prepared and flavorful. Thanks to Christina for helping to make our evening a great one!

Carmen McDonald

1 month ago

My family and I used to visit this location all the time, but haven’t been since COVID. Went on 1/25/25 and the customer service was AWESOME , our server always checked up on us to see if we needed anything he updated us on when are appetizers and food would be ready, he was EXCELLENT. The food HOWEVER was less than OK. I ordered the Cajun chicken pasta, loaded bake potatoe, and crab legs. The pasta was bland, it lacked the Cajun seasoning. I did enjoy the biscuits and the loaded bake potatoe. My husband didn’t like any of his food. Needless to say, we will not be back. If I was just rating the customer service I would have given it 5 stars.

LaVaun Johns

I haven't been here since 2017 so I was pleasantly surprised at the quality of our appetizers and meals when I went yesterday and again for lunch today. Our server, Tammy was phenomenal and everything was fresh and flavorful. Of course the biscuits didn't disappoint. Prices weren't break the bank either. I'm glad to see they've improved and I hope they remain a staple in Riverside.

Alvin Pek

2 months ago

Got what we expected, great snow globe sangria, lobster and shrimp linguine, crispy brussel sprouts and seafood stuffed mushrooms.

Edith F.

1 year ago

Yummy! We had no idea you could order the buffet shrimp with a side. First, you have to place an order and select the shrimps of your choice. Want more shrimps? They got you! Everything was scrumptious, and the brownie dessert with ice cream. Loved it!

Matthew Roybal

1 year ago

My friend called me up and told me about Red Lobster all you can eat shrimp. So I thought why not, I have been craving a baked potato which was perfectly buttered with sour cream and chives. The shrimp linguine was amazing but my favorite is between the tequila lime shrimp and the crispy dragon shrimp. And don’t let me forget to tell you about the cheddar bay biscuits…so yummy with a nice salty finish. The service was great!!! Our server name tag said Christ,(short for Christopher)he was so attentive and fast with our order. Over all had the best lunch. Only wish I had more room because the cooks made everything absolutely delicious.

Sarah Matthews

This place needs a facelift. So dark, a true dungeon. They give you the same amount of cheesy bread no matter how many people in the party. The plate was lacking 2 items and after we finished our dinner the server offered to bring the baked potato and broccoli (for dessert?!) lol They give us a discount for it. The shrimp scampi was poorly presented, as if in a hurry. The lobster tail was just okay. The presentation didn't come close to the pictures of the same food. Too bad I was looking forward to the experience and ended up disappointed.

Ms. Morrissette

Pros: Dish was good. Cons: Biscuits were tiny Order not correct Food options not available Given dirty glass Food took way to long. People came in order after and got their food before. No I didn't order anything crazy. The drink from the bar was weak.

Location

Contact Information

Hours of Operation

Friday 11 AM–11 PM
Monday 11 AM–10 PM
Saturday 11 AM–11 PM
Sunday 11 AM–10 PM
Thursday 11 AM–10 PM
Tuesday 11 AM–10 PM
Wednesday 11 AM–10 PM

Price Range

$20–30