
Kalaveras Cantina Urbana
1690 Spruce St, Riverside, CA 92507
About Kalaveras Cantina Urbana - steak house in Riverside, California
Customer Review Summary
Kalaveras Cantina Urbana receives mixed reviews from diners. Many patrons report poor service, describing long waits for food and drinks, inattentive servers, and issues with seating arrangements. Specific servers, like Sandra, have been criticized for their attitude and neglect. The food, on the other hand, garners high praise, particularly the quesabirria tacos and churro sandwich, though some customers find it lacks seasoning or flavor. While some enjoy the atmosphere and drink selections, others feel misled with additional charges for items they didn't order. Overall, the restaurant seems to offer good food amidst significant service issues.
Key Features
Service options
- Outdoor seating
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Food
- Happy hour drinks
- Happy hour food
- Hard liquor
- Late-night food
- Small plates
- Vegan options
- Vegetarian options
- Wine
Dining options
- Brunch
- Lunch
- Dinner
- Catering
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- Groups
- Tourists
Planning
- Accepts reservations
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Pets
- Dogs allowed outside
Customer Reviews
Rating Distribution
Ang
This place is absolutely horrible. We made reservations ahead of time for my cousins birthday it was for Sunday 12pm. We get there and they gave what was supposed to be our section away because supposedly us and the other party had the same name. ( I don't believe it for a second ) so they shoved us in the corner of the restaurant by the restrooms. We had to beg for service. Our server Sandra was absolutely horrible I do not recommend at all. She had the rudest attitude, and we had to get up and ask everyone else for drinks because she wasn't taking care of our party. Mind you there's over 14 of us who are getting charged $40 a piece to have bottomless mimosas that are not bottomless since she's taking over 30 min to check on us every time. I think because the automatic tip she gets she slacked off. Then we asked for one more round of mimosas and I watched the bartender try to give us a whole jug of just orange juice. So I made him go get a bottle of champagne and put some in there, I couldn't believe it. I'm glad I watched him because that was insane. Then our bill comes and it's over $1300. We were all so dissatisfied with where we were sat without even trying to get accommodation for something better, no discount, literally nothing. So I talked to the manager and the best he could do was take $50 off the bill. This place is a literal joke. From the server, to the bartender, to the manager. This is the type of place you should avoid all together. Never ever again. The blonde girl was our server Sandra. In black was the bartender. In grey polo with glasses was the manager. Only come if you want horrible service.
Alex
The Mexican food was the best I've had in awhile. The quesabirra tacos should be illegal because they're so delicious. The churro sandwich was like heaven in my mouth. The sushi was like if you only had six items to make sushi in the back and deep fried the crap out of it. Too many red onions for my taste and just stick with regular sushi with some Mexican flare on top. Highly recommend regardless of the sushi.
Kiani Harris
I went during happy hour. I don't eat sala so I was actually able to taste the good. The tacos were ok but I wish the food had more flavor/seasoning. We got the 4 margarita airplane, I think it's called and that was good.
Richard Ortega
We came to eat on a Saturday around 7:15pm . The server took our order, and the food came out fairly fast. We didn't see our server for 20 mins there after. She didn't get us refills. She didn't bring us more chips that we asked for. We got frustrated and asked for boxes and the bill when she finally passed by our table. She brought us boxes and never came back. We had to flag down the manager, who didn't even bother to ask how everything was. We paid and were gone. Sadly, this was a horrible first experience at this restaurant. The food was ok. Asada plate is overpriced for the portion. Burritos were decent size and good, according to the kids. Birria tacos were delicious . The enchiladas with mole were not so good.
Edwin Morales
I came here for lunch with two of my coworkers and we all enjoyed the food. The plate I got was really good, it had good flavor and the right portion to get fill enough that you don’t feel stuffed. The steak taco was awesome. The service was okay, it wasn’t bad. Seemed like they only had one guy doing most things even though there was a short lady helping out every now and then. Had to ask for the refill on drinks and salsa twice cause he forgot the fist time. Which is why I gave it a 4 star for service. Food was 5!
Ivan Ruiz
The food and atmosphere were really great. The service not that great. They missed a few orders (that we had to ask a couple of times for them to bring them). It was my birthday so I ask if they had a special treat and they bring some shots that they didn’t tell us that they were charge at the end (75$ without telling us) when we ask for explanation they showed attitude and one waiter (santiago) told us if we really believed that the drinks were free. By the end we had a good experience until the bill came and they charge for drinks that we didnt order ( or at least we will not order if they told us the price because they were not that good) just be careful to ask for the price of everything befor you order
Boredom NeverOver
Came here for lunch on the recommendation of staff after a business meeting. The food was decent, but not amazing. The service was OK not great considering how dead it was (two other tables). This place is more of a bar than a restaurant, so maybe I'm skewing my opinions here, but as far as restaurant quality goes, it wasn't anything spectacular. My team and I agreed that the service and experience here were MID at best.
Reuben Garcia
First time there, I really enjoyed the look, the atmosphere and the staff. The food was delicious and they had a decent drink selection.
Location
Contact Information
Hours of Operation
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