The Cheese Steak Shop
3308 Lakeshore Ave, Oakland, CA 94610
About The Cheese Steak Shop - steak house in Oakland, California
No-frills spot with counter service dishing out Philadelphia-style cheesesteaks & hoagies.
Customer Review Summary
The Cheese Steak Shop is a popular destination known for its generous portions of meat and cheese on fresh rolls. Customers appreciate the quick service for call-in orders, though some have experienced issues with the fries, noting that they can taste oily or be served cold and soggy. While many enjoy the food, comparing it favorably to other franchises, others have raised concerns about cleanliness, reporting flies and an unsanitary environment. Customer service is generally viewed positively, with staff being friendly and accommodating. Overall, most patrons find the food enjoyable, although seasoning could be improved, and some would prefer a better experience regarding cleanliness.
Key Features
Service options
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Highlights
- Fast service
- Sports
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Comfort food
- Food
- Quick bite
- Vegetarian options
Dining options
- Lunch
- Dinner
- Counter service
- Seating
Amenities
- Restroom
Atmosphere
- Casual
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- Kids' menu
Parking
- Free parking garage
- Free street parking
- Paid street parking
Customer Reviews
Rating Distribution
Keena Middleton
A frequent flyer to the cheesesteak shop and today was no different. Got the king size chicken with curly fries. King size taste the best, they don’t hold back on anything(meat, cheese, peppers). Today I did a call in order and it was ready faster than I expected, which is always a plus. The chicken Philly as usual was good. Lots of meat and cheese on a Fresh tasting roll. My only hold up today were the fries, you could taste the oil they were friend in a little bit. Overall this spot is good to go. Go check it out!
C “CM6” M
I love this place but it's a franchise. It doesn't compare to mom and pops cheese steak shops.
Endia Cleveland
Great hoagies in Oakland. Parking is a headache but it's best to order pickup to get I and out. Motown Philly with mushrooms is my favorite
Nikki M
Customer service was great. We were greeted upon entering. Everything is cooked when ordered. It was fresh and hot. Will be back.
Peter O'Sullivan
Absolutely filthy. Flies everywhere and this is the part customers see. One can only imagine what it's like in the back. One worker told us to sit in front while he mopped the only small area that wasn't completely covered in filth leaving us to sit amongst the flies (we preordered and paid in advance or would've walked out and I wish we had anyway). Absolutely never again. No one should give this place business and a visit from the department of health is seriously overdue.
Bobby Avinger
I've been working in NorCal area for the last 8 months and I have to say... they have the best Philly cheese steak 😋. I wish that they had a location in the LA area 😫.
Nimarie
The sandwich was great but my fries were cold and soggy due to sitting in the bag so I feel like with a pickup order they should put fries in bag when person arrives
Katrina MillerWhittaker
For the most part the food was good, but under seasoned. The gentleman that took my order was patient and assisted me with ordering. I did not have to wait long either. I would be willing to visit this shop again
Location
Contact Information
Hours of Operation
Price Range
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