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Shogun Japanese Sushi & Grill - Steakhouse in Oakland, California

Shogun Japanese Sushi & Grill

3.9 (155 reviews)

3417 Grand Ave, Oakland, CA 94610

Japanese restaurant
Sushi restaurant

About Shogun Japanese Sushi & Grill - steak house in Oakland, California

Basic Japanese restaurant offering a full menu highlighting sushi & grilled fare with sake & beer.

Customer Review Summary

Shogun Japanese Sushi & Grill has received mixed reviews. Many customers praise the sushi and udon quality, considering it one of the best fast-food-style Japanese options in Oakland, with recommended dishes like the Lion Princess and White Dragon rolls. However, some experiences have been disappointing, citing issues with food quality, such as nearly raw salmon and unappetizing spring rolls, alongside lengthy wait times for delivery. Customer service has also been criticized, particularly regarding restroom access for delivery drivers, leading to frustration and lost business. Overall, while the restaurant has its fans, recent experiences suggest inconsistent quality and service.

Key Features

Service options

  • Delivery
  • Takeout
  • Dine-in

Highlights

  • Fast service

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Offerings

  • Alcohol
  • Beer
  • Comfort food
  • Healthy options
  • Late-night food
  • Small plates
  • Wine

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seating

Amenities

  • Restroom

Atmosphere

  • Casual
  • Cozy
  • Trendy

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • High chairs

Customer Reviews

Rating Distribution

3.9 out of 5
5
82
4
31
3
11
2
4
1
27
Based on 155 reviews

Bright Shadow

I have only had it delivered, but this is real proper sushi, unlike a lot of other restaurants in the area. The food quantity and quality are both there.

Jonathan

5 years ago

This place is the best fast food Japanese I’ve had in Oakland. I know is not a fast food joint but they’re great. Their udon was delicious. Calamari was good, a bit chewy. Veggie tempura roll was tasty. This is a great place to order delivery from. I highly recommend it.

Diana

5 years ago

This place doesn't look like much and I definitely didn't expect it to be that great but it was actually very delicious. I got a sushi roll (forgot the name but it was spicy tuna and salmon) that was super tasty as well as the seafood udon. It was my first time having udon and I wasn't disappointed in the flavor. For the large chunks of salmon and fish they put in the soup I'd say pricing was on point. They also brought out 2 eggrolls which the flavor was decent and the filling kinda soggy but the crunch on the outside definitely made up for it.

Rome S.

Place has totally gone under. Paid $40 for almost raw salmon and the California roll tastes like sand. Sorry will not be coming back what a shame used to be a good place

Jose N

Best sushi and teriyaki ever would recommend again

Cashmere Bolden

I was out walking my dog, and I got this craving for sushi. I had picked up delivery from here before doing Doordash, but never tried it myself. They were sort staffed so I did have to wait a bit. But it was 1000% worth the wait. I got the Lion Princess and the White Dragon. Both delicious. And the sauces on the side took it to another level.

Lani Powell

Worst sushi ever. So disgusting I had to spit it out, throw it away and eat cereal instead. Ordered delivery and it took them over an hour and a half to make a few rolls. Super disappointing. Also they sent us the most disgusting looking spring rolls made with obviously very old oil. No thank you.

Sophia Rockmore

Their food may be awesome, but the way I was treated was not acceptable at all. They have policy restrooms are only for the customers. That is certainly fair. I work for food delivery as a second job, I am your customer. I had to use the restroom really bad and they told me it will take another 15mins until the food is ready. So I asked if I could use the restroom, and he kept telling me no all though I am with a food delivery company. Never had this problem with any other restaurant. So I rejected the order. They did this to me before but it was during the pandemic. The first guy said no they did not have restrooms but I clearly see people dining in going to the restroom, the second guy said well no if do not have your vaccination, I pulled it out now can I go so they let me then but they just lied. Just awful. Well, they lost a potential customer because I do visit the restaurants that appeal to me that I pick food up from.

Location

Contact Information

Hours of Operation

Friday 5–11:30 PM
Monday 5–11:30 PM
Saturday 5–11:30 PM
Sunday 5–11:30 PM
Thursday 5–11:30 PM
Tuesday Closed
Wednesday 5–11:30 PM

Price Range

$$