
Texas Roadhouse
2620 S Shackleford Rd, Little Rock, AR 72205
About Texas Roadhouse - steak house in Little Rock, Arkansas
Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.
Customer Review Summary
The Texas Roadhouse has a mix of positive and negative reviews. Many diners enjoyed friendly staff and good food, particularly noting the rolls and cinnamon butter. Some reported long wait times for their entrees and inconsistencies in food quality, with specific complaints about overcooked vegetables and dry pulled pork. While several patrons praised the steak, others experienced issues with doneness and service, feeling neglected by their servers. The atmosphere was also criticized for being too loud, and some meals did not meet expectations, with a few visitors expressing disappointment in the overall experience. Despite these issues, some customers remain loyal, planning to return frequently.
Key Features
Service options
- Curbside pickup
- Takeout
- Dine-in
Highlights
- Fast service
- Great beer selection
- Great cocktails
- Great tea selection
- Sports
Popular for
- Dinner
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour food
- Hard liquor
- Late-night food
- Small plates
- Vegetarian options
- Wine
Dining options
- Dinner
- Dessert
- Seating
Amenities
- Bar onsite
- Restroom
Atmosphere
- Casual
- Cozy
- Trendy
Crowd
- College students
- Family-friendly
- Groups
- Tourists
Planning
- Usually a wait
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
Children
- Good for kids
- High chairs
- Kids' menu
Parking
- Free parking lot
- Free street parking
Customer Reviews
Rating Distribution
V
This was an awesome location. Staff were very friendly and checked on you. The food was good.
T
Food was much better 😋 this second visit. It did take a very long time ⌛️ ⏲️ for our entrée to come out. I had to actually get someone's attention to check on it. The rolls and cinnamon butter 🧈 😋 are very very good. The pulled pork was dry. Our steak was much better 😋 this time. Steamed veggies were the opposite of each other. Broccoli 🥦 was over cooked and mushy. Carrots 🥕 were under cooked. Whole kernel corn 🌽 😋 was good. Chili and peanuts 🥜 were good.
Lashawndra “sweetness011” Harris
Expensive but everything was worth really. I have been here twice and will make it my lunch spot twice a week. My waiter was absolutely on point with great customer service. Both times me and my husband and I came. Steak is a top-tier delicious medium well.
Jessica Thomason
Truly shocked at this experience. Our server just didn’t seem to care at all. Ended up getting my own rolls, butter, and booster for my kids. And to top it all off the machine made is tip 20%. How is that fair? If I wanted to wait on my family I would have stayed home. Edit: After serving myself I was not coming to look for anyone to complain, I was getting my kids out and going home. Do better and notice when your staff are sitting at tables talking to friends for 15 minutes, that’s not my job.
Fre Hickman
The steak seasoning was great, but they ignored the level of doneness you requested. Both my daughter and I ordered our steak medium. The toughness and chew suggested that it was medium well- well done. The Caesar salad taste like they got it from the grocery store. There was no anchovy taste to it, and the lettuce was drenched. The very best food we got were the fresh hot rolls and honey butter. I would only order the rolls to go here.
Julia Hagerty
Super disappointed. Waitress was very forgetful of our table, my steak came nearly blue (ordered medium), and it didn’t come back for another 15 minutes (after I finished the remainder of my meal). I normally love Roadhouse, but this was a terrible experience.
Denise
The chicken and rolls were great. The loaded potato skins were hard to get away from the others because whatever cheese they use was more of a tough blanket. When I was finally able to cut the cheese away, the potato was lacking.
Rhonda Cooksey
Loud, very loud and food was just ok. Rattlesnake bites were the highlight. Bbq chicken was just a grilled chicken breast with bbq on top. Not cooked in or actually barbequed. Steak was ok. Best entre my family got was the burger. Drink was not quite what I ordered and tasted watered down. Normally try to avoid chains. This one was just as disappointing.
Location
Contact Information
Hours of Operation
Price Range
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